Last updated: 2024-12-22
loginaccountauthentication
Account Login Issues
Having trouble signing in? Here's how to fix common issues.
Can't Sign In
Solution 1: Check Your Email
- Make sure you're using the correct email
- Check for typos
- Try "Forgot Password" if using email login
Solution 2: Try Different Method
- If email login fails, try Google OAuth
- GitHub login available
- Use whichever method you signed up with
Solution 3: Clear Cache
- Clear browser cache and cookies
- Try incognito/private mode
- Try different browser
Forgot Which Method I Used
Check your email for welcome messages from:
- Clerk (our authentication provider)
- Intelloro welcome email
Account Locked
If you see "Account locked":
- Contact support
- We'll help you regain access
- Usually resolved within 24 hours