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Last updated: 2024-12-22
loginaccountauthentication

Account Login Issues

Having trouble signing in? Here's how to fix common issues.

Can't Sign In

Solution 1: Check Your Email

  • Make sure you're using the correct email
  • Check for typos
  • Try "Forgot Password" if using email login

Solution 2: Try Different Method

  • If email login fails, try Google OAuth
  • GitHub login available
  • Use whichever method you signed up with

Solution 3: Clear Cache

  • Clear browser cache and cookies
  • Try incognito/private mode
  • Try different browser

Forgot Which Method I Used

Check your email for welcome messages from:

  • Clerk (our authentication provider)
  • Intelloro welcome email

Account Locked

If you see "Account locked":

  • Contact support
  • We'll help you regain access
  • Usually resolved within 24 hours

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