Transparency Report

About This Report

This is Intelloro's public Transparency Report, published in compliance with Article 15 of the EU Digital Services Act (DSA, Regulation 2022/2065). The DSA requires online platforms to publish annual reports on content moderation activities, government and law-enforcement requests, and the means used to handle complaints.

We commit to publishing a full Transparency Report on or before 1 February each year, covering the previous calendar year. The first full report will be published 1 February 2027, covering the period 1 January – 31 December 2026.

This page is updated continuously with the metrics we have recorded year-to-date.

Reporting Period: 1 January – 31 December 2026 (current year — in progress)

1. Content Reports Received (DSA Art. 15(1)(b))

Note: Intelloro launched its public DSA-compliant content reporting form in May 2026. This year's figures will reflect partial-year data through Dec 31, 2026.

2. Average Response Times (DSA Art. 15(1)(d))

• Acknowledgment of receipt: sent automatically within 5 minutes (target: 24 hours per DSA Art. 16)
• Decision on report: target 48 hours; year-to-date average will be reported in full annual report
• Statement of reasons (DSA Art. 17): sent at the same time as decision
• Internal complaint resolution (DSA Art. 20): target 14 days from complaint receipt

3. Restrictions Imposed (DSA Art. 15(1)(c))

4. Internal Complaints & Appeals (DSA Art. 20)

• Complaints received: 0
• Decisions reversed on appeal: 0
• Decisions upheld on appeal: 0
• Median time to resolution: not yet measurable

5. Out-of-Court Dispute Settlements (DSA Art. 21)

Intelloro recognizes the right of EU users to refer disputes to a certified out-of-court dispute settlement body once such bodies are formally certified by EU Member States under DSA Art. 21. As of this report, no Intelloro user has initiated an out-of-court dispute. We will publish the contact details of certified bodies on this page as they become available from EU Member State authorities.

6. Government & Law-Enforcement Requests (DSA Art. 15(1)(a))

7. Use of Automated Tools for Content Moderation (DSA Art. 15(1)(e))

Intelloro uses the following automated tools in content moderation:

• Spam / abuse pre-screening: rate-limiting and pattern matching on report submissions and reviews (no automated content removal)
• Link safety scanning: URLs in user-submitted content are checked against known malicious-link databases
• Profanity / hate-speech keyword detection: high-confidence matches are flagged for human review (no automated removal)

All decisions to remove or restrict content are made by a human moderator — Sultan Mahamud, Head of Operations, or designated team members. Automated tools serve only to surface potential violations for human review. Automated decision error rate (false positive/negative) will be measured and reported in the annual report.

Methodology

All metrics on this page are extracted from our internal moderation logs (operations email, content management system, and Resend transactional email logs). We track each report from receipt through final decision, including the legal basis for any action taken.

Where DSA Art. 15 mandates specific metrics that we cannot yet measure (e.g., distinct counts of trusted-flagger reports per Art. 22), we will state this explicitly in the annual report and explain when the metric will become available.

Previous Reports

No previous annual reports yet. The first full annual report (covering 2026) will be published on this page no later than 1 February 2027.