AI21 Labs

AI21 Labs

Verified
AI-Native

AI systems built for the enterprise — Jamba LLMs & Maestro agents

SOC 2 Type II
GDPR
ISO 27001
EU AI Act: GPAI
Public status page
+10
Last updated: Oct 30, 2026
Freemium
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ai21.com
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Quick Answer

AI

AI21 Labs is an enterprise AI platform for businesses seeking specialized foundation models. It supports fine-tuning and RAG with proprietary data, enabling continuous model improvement. Best for enterprise companies and developers building custom AI applications. Freemium pricing available.

About AI21 LabsAI

AI21 Labs provides enterprise AI systems and foundation models, offering a Lab-as-a-service model for training specialized models with forward-deployed researchers. It enables businesses to own and continuously improve AI models using their proprietary data. Free trial available; custom plans for enterprise.

What Makes It UniqueAI

AI21 Labs offers a unique Lab-as-a-service model where forward-deployed researchers train specialized, owned models on a company's proprietary data, ensuring continuous learning and an AI edge that scales with customer needs.

AI-extracted from public sources. May contain errors. Methodology · Report an error

Decision Intelligence

Best For

AI
Enterprise companies seeking specialized AI models
Businesses with proprietary data for model training
Organizations requiring custom AI solutions
Teams needing to automate compliance monitoring
Developers building AI applications with foundation models
Pricing Overview

Type

Freemium

Billing Cycle

Usage Based

Free Trial

Yes

Credit Card

Not Required

Free Plan

Yes

Dimension Scores

· 6.7 avg

How good it is, across universal quality axes

Ease of Use3/10
Customization7/10
Support8/10
Integration8/10
Compliance & Data Protection6/10
Performance8/10
AI-scored from up to 37 public sources, reviewed by a person·High confidenceHow we score

Task Scores

· 6.1 avg

What it can do, per category it works in · showing 8 of 9 tasks scoring 5+

Instruction Following Accuracy8/10
Output Format Adherence7/10
Token Efficiency7/10
Automated Optimization7/10
Prompt Robustness6/10
Output Consistency Variance6/10
Cross Model Portability6/10
Chain Of Thought Gain5/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Fine-Tuning
RAG
Chat
Writing
Data Analysis
Model Evaluation
Embedding
Categories
Mlops Training
Multi Agent Systems
Legal Compliance
Data Analytics
Prompt Engineering
LimitationsAI
  • -Pricing for custom plans requires contacting sales
  • -Output may be inaccurate or not unique across users
  • -Not intended for consumer or personal household use
  • -Services are not designed for regulated, high-risk, or safety-critical obligations
  • -Not intended as a data storage, backup, or archiving service
Fit Score

Complexity

Advanced

Company Size

Medium
Enterprise

Target Team Size

Large Team

Target Skill Level

Expert
Technical Specifications
SDK Available
MCP Compatible
Team Features
Webhook Support (unknown)
Has Demo
Function Calling
Sandbox Mode
Audit Logs
No Signup
Works Offline
Requires Host App
Framework
MCP Server
Inference API
Authentication
Single Sign-On
Okta
Google Workspace
OneLogin
OAuth
Google
GitHub
Developer Access
SDK
ai21
Python
TypeScript
→ Package
Sandbox
Login required
→ Try sandbox
Deployment:
Hybrid
Response time (est.):
Fast
Compliance, Privacy & Trust
GDPR: Stated by vendor
SOC 2: Stated by vendor
Type II
HIPAA: No info available
ISO 27001: Stated by vendor
ISO 42001: Stated by vendor
Privacy & data handling
Trains on user data: No
Data deletion: Upon Request
Model isolation: Dedicated
Copyright policy: User Owns Output
Human review:
Recommended

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Powered By

Base Models

Jamba MiniJamba Large
Model size:
Large
Model Weight Availability
Fully open (Apache/MIT)
Training Data Provenance
Public web (Common Crawl, Wikipedia)
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Model Card
https://huggingface.co/ai21labs/AI21-Jamba2-Mini
Integrations & Connections
11 connections
GC
Google Cloud PlatformNative

Cloud Infrastructure

AW
Amazon Web ServicesNative

Cloud Infrastructure

SN
SnowflakeNative

Data warehousing

LA
LangChainNative

LLM application development framework

DA
DatabricksNative

Data and AI platform

PI
PineconeNative

Vector database for AI applications

DA
DataikuNative

Everyday AI platform

HP
Hewlett Packard EnterpriseNative

Enterprise technology solutions

Auto-updated

Trust Score

100/100

Excellent

Based on 13 data signals

Confidence: High

Reflects publicly available data, not an independent audit

Compliance & Verified38/38
VerifiedYes
GDPRYes
SOC 2 reportYes
SOC 2 Type IIYes
ISO 27001/27701/42001Yes
EU AI ActYes
Human ReviewYes
Operational25/25
Status PageYes
Data ResidencyUS, EU, UK, Israel
Reliability10/10
Uptime (measured)99.99%
Market Proof10/10
Notable CustomersGong, Deel, Alice
Company17/17
Company ListedYes
FundingSeries C
Health—

Not yet checked

AI-Assisted Data

Some details are AI-generated estimates — verify with the vendor.

AI-generated estimate: Best For, Description, Limitations, Quick Answer, What Makes Unique

How we source data

AI Governance & Regulatory Disclosures

Legally-sensitive fields — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

EU AI Act Risk Tier
General-Purpose AI
Subprocessor List (GDPR Art. 28)
https://trust.ai21.com/subprocessors

Switching & Migration

Migration Difficulty
Significant Effort
Support:
Email
Support Ticket
Dedicated Account Manager
Help Center
Knowledge Base
Documentation
Priority
API Access
Quick Stats
CategoryLarge Language Models
Base ModelJamba Mini +1
PlatformsAPI
Integrations11
Launched2021
VerifiedOct 2026
Company & Links
CompanyAI21 Labs
Founded2017
Based inIsrael
FundingSeries C · $336M
DocumentationChangelog
LinkedInTwitter/XYouTube
All Features
Specialized model training
Harness optimization
Evaluation suite building
Production optimization
Continuous model improvement
Flexible deployment options
Data privacy and security
API and SDK access
Pricing Plans
Free tier available
Pay As You Go
Free/usage-based
Free trial · no card needed
  • Usage-based pricing
  • Foundation model APIs & SDK
  • Unlimited seats
  • Free trial with $10 credits for 7 days
    • Custom Plan
    Custom
  • Everything in the Pay As You Go Plan
  • Volume discounts
  • Premium API rate limits
  • Private cloud hosting
  • Priority support
  • Dedicated account manager

    • Pricing verified from the vendor pricing page.

    User Reviews

    No reviews yet. Be the first to review!

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    Who It's For
    3 roles
    Software DevelopersData ScientistsComputer and Information Research Scientists
    Platform, Content & Languages
    3 content types
    1 languages
    TextCodeDocumentEnglish+7 more

    Output Languages

    English
    Spanish
    French
    Portuguese
    Italian
    Dutch
    German
    Arabic
    Hebrew

    Content Types

    Text
    Code
    Document

    Accepts

    Text
    Document
    Code
    JSON

    Produces

    Text
    Code
    JSON
    Languages: English

    Frequently Asked Questions

    What can AI21 Labs do?

    AI21 Labs can: Specialized model training, Harness optimization, Evaluation suite building, Production optimization. Best for: Enterprise companies seeking specialized AI models.

    How much does AI21 Labs cost?

    AI21 Labs offers a free plan, and includes a free trial.

    Is AI21 Labs free?

    AI21 Labs offers a free plan with limited features. Paid upgrades are available for advanced usage. Paid plans also include a free trial.

    What makes AI21 Labs unique?

    AI21 Labs offers a unique Lab-as-a-service model where forward-deployed researchers train specialized, owned models on a company's proprietary data, ensuring continuous learning and an AI edge that scales with customer needs.

    Does AI21 Labs have an API?

    Yes, AI21 Labs offers a public API for developers to integrate its capabilities into custom applications and workflows.

    What platforms does AI21 Labs support?

    AI21 Labs is available on API.

    What languages does AI21 Labs support?

    AI21 Labs supports English.

    Does AI21 Labs work offline?

    Yes, AI21 Labs supports offline use — you can run it without an active internet connection.

    Who is AI21 Labs for?

    AI21 Labs is designed for Enterprise companies seeking specialized AI models; Businesses with proprietary data for model training; Organizations requiring custom AI solutions.