Tray.ai

Tray.ai

Verified
AI-Native

The AI-ready integration and automation platform

SOC 2 Type II
GDPR
HIPAA
Public status page
No training on your data
+9
Autonomous
Last updated: Nov 3, 2026
Enterprise
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Quick Answer

Tray.ai is an enterprise orchestration platform for building and deploying AI agents. It connects to over 700 applications via web, API, and CLI, and is used by companies such as Cisco, Airbnb, and FedEx. Best for enterprise teams deploying AI agents at scale and IT departments consolidating legacy iPaaS tooling. Pricing is usage-based and starts at $50 a month.

About Tray.aiAI

Tray.ai is an enterprise orchestration platform for data and AI, enabling teams to build AI agents, govern MCP, integrate 700+ apps, and automate processes. It offers a unified platform for integration, automation, and AI deployment and governance. Tray.ai helps accelerate data delivery for AI, consolidate legacy iPaaS tooling, and reduce MCP risk.

AI-extracted from public sources. May contain errors. Methodology · Report an error
What Makes Tray.ai UniqueAI

Tray.ai offers a unified platform for integration, automation, and AI, including a no-code Merlin Agent Builder and an Agent Gateway for MCP with built-in governance and audit trails. It is designed AI-native from day one, not retrofitted.

Decision Intelligence

Best For

AI
Enterprise teams deploying AI agents at scale
IT and business tech teams automating workflows
Organizations seeking to govern MCP tools
Teams consolidating legacy iPaaS tooling
Departments needing secure and visible AI app deployment
Pricing Overview

Type

Enterprise

Free Trial

Yes

Credit Card

Not Required

Free Plan

No

Dimension Scores

· 6.1 avg

How good it is, across universal quality axes

Ease of Use2/10
Customization7/10
Support5/10
Integration8/10
Compliance & Data Protection8/10
Performance5/10
Planning Quality8/10
AI-scored from up to 37 public sources, reviewed by a person·High confidenceHow we score

Task Scores

· 8.5 avg

What it can do, per category it works in · showing 10 of 10 tasks scoring 5+

Workflow Building9/10
Action Library9/10
Conditional Logic9/10
Api Connectivity9/10
Monitoring Logging9/10
Multi Step Chains9/10
Trigger Variety8/10
Error Handling8/10
Autonomous Execution8/10
Scheduling Capability7/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Automation
Agent
Observability
Categories
Automation Agents
Multi Agent Systems
Data Analytics
Developer Platform
Cybersecurity
LimitationsAI
  • -Pricing is quote-based, no public price list
  • -Free trial requires contacting sales
  • -Special categories of data are not anticipated for processing unless identified in Annex 1 of Exhibit
  • -Customer is responsible for evaluating the accuracy of AI output
Fit Score

Complexity

Advanced

Company Size

Medium
Enterprise

Team Size

Large Team

Skill Level

Expert
Features
Merlin Agent Builder for no-code AI agent creation
Agent Gateway for MCP with governance and observability
Intelligent Integration for process automation and data integration
iPaaS Governance with RBAC, audit trails, and security
iPaaS Development with low-code and headless options
AI Deployment for productionizing AI-built apps
AI Visibility for monitoring apps in production
App Security with enterprise SSO and managed auth
Technical Capabilities
SDK Available (unknown)
MCP Compatible (unknown)
Multi-Agent
Human-in-Loop
Team Features
Webhook Support
Has Demo
Function Calling (unknown)
Sandbox Mode (unknown)
Audit Logs
No Signup
Works Offline (unknown)
Requires Host App
Framework
MCP Server

Deployment

Hybrid
MCP transport:
Streamable HTTP
A2A Protocol:
MCP
Authentication
Single Sign-On
SAML
Okta
OneLogin
Duo
Developer Access
API
Public
REST
Webhooks→ Docs
HITL mode:
Approve
Compliance, Privacy & Trust
GDPR: Stated by vendor
DPA
SOC 2: Stated by vendor
Type II
HIPAA: Stated by vendor
Trains on user data: No
Data deletion: Upon Request
Model isolation: Shared
Copyright policy: User Owns Output
Human review:
Recommended

Compliance audit trail

3 events
  1. SOC 1

    SOC 1 Type 2 examination period 1 August 2024 to 31 July 2025.

    1yr ago · August 2025 · source

  2. SOC 2

    SOC 2 Type 2 examination period 1 August 2024 to 31 July 2025. The 2025–2026 examination is underway.

    1yr ago · August 2025 · source

  3. GDPR

    Data Processing Agreement last updated.

    1yr ago · 2025-07-25 · source

Tech Specs
Response time (est.):
Moderate

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Uses Models
Bring your own model — use your own API key or endpoint
Model Weight Availability
Closed API (no weights)
Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Supported Tools
Knowledge Search
Pricing Plans
Free tier available
Pro
Custom
Free trial · no card needed
  • 3 workspaces
  • 7-day insights
  • 7-day log retention
  • 700+ connectors
  • Most Popular
    Team
    Custom
    Free trial · no card needed
  • 20 workspaces
  • 30-day insights
  • 7-day expandable log retention
  • Log retention management
  • Guardian Log Masking
  • All add-ons available for purchase
  • Enterprise
    Custom
    Free trial · no card needed
  • Unlimited workspaces
  • 180-day insights
  • Advanced on-premise
  • SSO, HIPAA, Regional hosting
  • Log streaming
  • Data engineering
  • Pricing verified from the vendor pricing page.

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    User Reviews

    No reviews yet. Be the first to review!

    Platform, Content & Languages
    2 content types
    1 languages
    TextCodeEnglish+2 more

    Content Types

    Text
    Code

    Accepts

    API

    Produces

    Text
    Languages: English

    Frequently Asked Questions

    What can Tray.ai do?

    Tray.ai can: Merlin Agent Builder for no-code AI agent creation, Agent Gateway for MCP with governance and observability, Intelligent Integration for process automation and data integration, iPaaS Governance with RBAC, audit trails, and security. Best for: Enterprise teams deploying AI agents at scale.

    How much does Tray.ai cost?

    Tray.ai uses enterprise pricing. Contact their sales team for a custom quote.

    Is Tray.ai free?

    Tray.ai is a paid tool, but offers a free trial so you can evaluate it before committing.

    What makes Tray.ai unique?

    Tray.ai offers a unified platform for integration, automation, and AI, including a no-code Merlin Agent Builder and an Agent Gateway for MCP with built-in governance and audit trails. It is designed AI-native from day one, not retrofitted.

    Does Tray.ai have an API?

    Yes, Tray.ai offers a public API for developers to integrate its capabilities into custom applications and workflows.

    What platforms does Tray.ai support?

    Tray.ai is available on web, API, CLI, Slack, and Microsoft Teams.

    What languages does Tray.ai support?

    Tray.ai supports English.

    Who is Tray.ai for?

    Tray.ai is designed for Enterprise teams deploying AI agents at scale; IT and business tech teams automating workflows; Organizations seeking to govern MCP tools.

    Video

    Trust Score

    100/100

    Excellent

    Based on 15 data signals

    Confidence: High

    Reflects publicly available data, not an independent audit

    Compliance & Verified38/38
    VerifiedYes
    GDPRYes
    SOC 2 reportYes
    SOC 2 Type IIYes
    HIPAAYes
    Human ReviewYes
    Human-in-the-loopYes
    HITL TypeYes
    Operational25/25
    Status PageYes
    Data ResidencyUS, EU, APAC
    Reliability10/10
    Uptime (measured)100%
    Market Proof10/10
    Notable CustomersCisco, Airbnb, FedEx
    Company17/17
    Company ListedYes
    Team Size51-200
    FundingSeries C
    Health—

    Not yet checked

    AI-Assisted Data

    Some details are AI-generated estimates — verify with the vendor.

    AI-generated estimate: Best For, Description, Limitations, Tagline, What Makes Unique

    How we source data

    AI Governance & Regulatory Disclosures

    Legally-sensitive fields — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

    EU AI Act Risk Tier
    Unclassified
    Subprocessor List (GDPR Art. 28)
    https://tray.ai/legal/sub-processors/

    Switching & Migration

    Migration Difficulty
    Significant Effort
    Data portable as:
    CSV
    Support:
    Knowledge Base
    Standard
    Quick Stats
    Agent TypeAutonomous
    MemoryLong Term
    PlanningAdvanced
    PlatformsWeb, API, CLI +2
    Setup TimeDays
    VerifiedNov 2026
    Company & Links
    Company NameTray.ai, Inc.
    FormerlyTray.io
    Founded2012
    Based inUnited States
    FundingSeries C · $149M
    DocumentationChangelog