UserGems

UserGems

Verified
AI-Native

The AI Command Center for Outbound and ABM

SOC 2 Type II
GDPR
EU AI Act: Limited
No training on your data
Browser extension
+6
Last updated: Nov 3, 2026
Paid
Visit Site
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usergems.com

Quick Answer

AI

UserGems is an AI command center for revenue teams that unifies first-party data with buying signals. It has generated over $4 billion in pipeline and $1 billion in revenue for its customers. Best for ABM marketers prioritizing high-intent accounts and SDRs needing precise buyer targeting. Paid access via web, API, or browser extension.

About UserGemsAI

UserGems is an AI command center that unifies first-party data with buying signals to prioritize in-market buyers and orchestrate sales and marketing actions. It uses AI agents to score accounts and contacts, research, write personalized outreach, and create ad audiences. UserGems has generated over $4 billion in pipeline and $1 billion in revenue for its customers.

AI-extracted from public sources. May contain errors. Methodology · Report an error
What Makes UserGems UniqueAI

UserGems provides transparent AI scoring for accounts and contacts, built on a customer's own closed-won data using 600+ ICP fit criteria and signals, ensuring explainable and tunable results without a black box.

Decision Intelligence

Best For

AI
Revenue teams looking to build pipeline
ABM marketers prioritizing high-intent accounts
SDRs needing precise buyer targeting and automated outreach
AEs leveraging AI for personalized engagement
RevOps teams focused on CRM hygiene and GTM orchestration
Customer Success teams preventing churn and driving expansion
Pricing Overview

Type

Paid

Starting Price

$40000/mo

Billing Cycle

Annual

Free Trial

No

Credit Card

Not Required

Free Plan

No

Dimension Scores

· 6.1 avg

How good it is, across universal quality axes

Ease of Use5/10
Customization7/10
Support7/10
Integration7/10
Compliance & Data Protection7/10
Performance5/10
Planning Quality5/10
AI-scored from up to 37 public sources, reviewed by a person·High confidenceHow we score

Task Scores

· 6.5 avg

What it can do, per category it works in · showing 9 of 10 tasks scoring 5+

Workflow Building8/10
Trigger Variety8/10
Action Library7/10
Conditional Logic7/10
Multi Step Chains7/10
Autonomous Execution7/10
Scheduling Capability6/10
Api Connectivity6/10
Monitoring Logging5/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Automation
Data Analysis
Writing
Search
Recommendation
Categories
Sales CRM
Automation Agents
Marketing General
LimitationsAI
  • -Pricing starts at $40,000 per year, which may be a barrier for smaller businesses or those with limited budgets
  • -Requires integration with existing CRM and data sources, which may involve an implementation fee
  • -The platform is designed for teams with outbound, account-based, or multi-threaded sales and marketing strategies, potentially limiting its fit for other GTM models
Integrations & Connections
11 connections
U
H
A
+7
HubSpot
HubSpot

The HubSpot Customer Platform — software & tools for your business

Adobe Marketo Engage
Adobe Marketo Engage

AI-powered enterprise marketing automation with an agentic experience

SA
SalesforceNative

CRM integration for sales data and workflows

OU
OutreachNative

Sales engagement platform integration

SA
SalesloftNative

Sales engagement platform integration

GE
Gong EngageNative

Sales engagement platform integration

LI
LinkedInNative

Ad platform audience sync

ME
MetaNative

Ad platform audience sync

Auto-updated

Fit Score

Complexity

Advanced

Company Size

Medium
Enterprise

Team Size

Large Team

Skill Level

Expert
Features
Combines 1st-party data with real-world buying signals
Prioritizes in-market buyers for sales and marketing
Orchestrates sales and marketing through AI agents
Integrates directly with Claude and ChatGPT via UserGems MCP
Offers contact-level signals for precise buyer intent
Provides transparent and tunable AI scoring for accounts and contacts
Syncs audiences to ad platforms and outbound tools
Automates research and personalized outreach with Writing and Research Agents
Technical Capabilities
SDK Available (unknown)
MCP Compatible
Multi-Agent (unknown)
Human-in-Loop
Team Features
Webhook Support
Has Demo
Function Calling (unknown)
Sandbox Mode (unknown)
Audit Logs
No Signup
Works Offline (unknown)
Requires Host App (unknown)
Framework
MCP Server

Deployment

Cloud
Browser Extensions
A2A Protocol:
MCP
Authentication
Single Sign-On
SAML
Microsoft Entra ID
Okta
Google Workspace
OAuth
Google
Microsoft
Developer Access
Webhooks→ Docs
HITL mode:
Review
Compliance, Privacy & Trust
GDPR: Stated by vendor
DPA
SOC 2: Stated by vendor
Type II
HIPAA: No info available
Trains on user data: No
Data deletion: 30 Days
Human review:
Recommended

Compliance audit trail

1 event
  1. SOC 2

    SOC 2 Type II certified.

    10mo ago · 2026 · source

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Uses Models
Bring your own model — use your own API key or endpoint
Model Weight Availability
Closed API (no weights)
Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Supported Tools
Web Search
Email Assistant
Pricing Plans
Core
$40000/month, billed annually
  • Unlimited Admin users
  • Unlimited End users
  • 4,000,000 Credits (40K data actions or 400K AI actions)
  • TAM coverage: 2-4k accounts
  • Build List (create & enrich)
  • Account & Contact Scoring
  • Advanced
    $75000/month, billed annually
  • Unlimited Admin users
  • Unlimited End users
  • 10,000,000 Credits (100K data actions or 1M AI actions)
  • TAM coverage: 4-10k accounts
  • Build List (create & enrich)
  • Account & Contact Scoring
  • Elite
    $150000/month, billed annually
  • Unlimited Admin users
  • Unlimited End users
  • 25,000,000 Credits (250K data actions or 2.5M AI actions)
  • TAM coverage: 10k+ accounts
  • Build List (create & enrich)
  • Account & Contact Scoring
  • Pricing verified from the vendor pricing page.

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    User Reviews

    No reviews yet. Be the first to review!

    Who It's For
    3 roles
    Sales ManagersSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelMarket Research Analysts and Marketing Specialists
    Platform, Content & Languages
    2 content types
    1 languages
    TextEmailEnglish+3 more

    Output Languages

    English

    Content Types

    Text
    Email

    Accepts

    Text
    API

    Produces

    Text
    Languages: English

    Frequently Asked Questions

    What can UserGems do?

    UserGems can: Combines 1st-party data with real-world buying signals, Prioritizes in-market buyers for sales and marketing, Orchestrates sales and marketing through AI agents, Integrates directly with Claude and ChatGPT via UserGems MCP. Best for: Revenue teams looking to build pipeline.

    How much does UserGems cost?

    UserGems is a paid tool starting from $40000 (billed annually).

    Is UserGems free?

    No, UserGems is a paid tool. Check the official pricing page for current plans.

    What makes UserGems unique?

    UserGems provides transparent AI scoring for accounts and contacts, built on a customer's own closed-won data using 600+ ICP fit criteria and signals, ensuring explainable and tunable results without a black box.

    Does UserGems have an API?

    Yes, UserGems offers a public API for developers to integrate its capabilities into custom applications and workflows.

    What platforms does UserGems support?

    UserGems is available on web, API, and browser extension.

    What languages does UserGems support?

    UserGems supports English.

    Who is UserGems for?

    UserGems is designed for Revenue teams looking to build pipeline; ABM marketers prioritizing high-intent accounts; SDRs needing precise buyer targeting and automated outreach.

    Trust Score

    90/100

    Excellent

    Based on 13 data signals

    Confidence: High

    Reflects publicly available data, not an independent audit

    Compliance & Verified38/38
    VerifiedYes
    GDPRYes
    SOC 2 reportYes
    SOC 2 Type IIYes
    EU AI ActYes
    Human ReviewYes
    Human-in-the-loopYes
    HITL TypeYes
    Operational25/25
    Data ResidencyUS
    Reliability0/10

    No published data

    Market Proof10/10
    Notable CustomersMimecast, Sendoso, Docebo
    Company17/17
    Company ListedYes
    Team Size51-200
    FundingSeries A
    Health—

    Not yet checked

    AI-Assisted Data

    Some details are AI-generated estimates — verify with the vendor.

    AI-generated estimate: Best For, Description, Limitations, Quick Answer, Tagline, What Makes Unique

    How we source data

    AI Governance & Regulatory Disclosures

    Legally-sensitive fields — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

    EU AI Act Risk Tier
    Limited (Article 50 transparency)
    Subprocessor List (GDPR Art. 28)
    https://trust.usergems.com/

    Switching & Migration

    Migration Difficulty
    Moderate Effort
    Support:
    Email
    Help Center
    Enterprise
    Quick Stats
    MemoryLong Term
    PlanningBasic
    CategorySales Agents
    PlatformsWeb, API, Browser Extension
    Setup TimeMinutes
    VerifiedNov 2026
    Company & Links
    Company NameShelfFlip, Inc. dba UserGems
    Founded2019
    Based inUnited States
    FundingSeries A · $22M
    Founders
    Christian Kletzl, Stephan Kletzl
    CEO
    Christian Kletzl
    Documentation