Jira AI vs Smartsheet AI

Comprehensive side-by-side comparison — features, pricing, performance, and more.

Data last refreshed October 2026
Jira AI logo

Jira AI

Atlassian

Project Management for the AI Era

Freemium
79% verification coverage
VS
Smartsheet AI logo

Smartsheet AI

Smartsheet

Intelligent Work Management Platform

Freemium
81% verification coverage

Trust & Reliability

Jira AI

Users:100K-1M
Customers (per vendor):Reddit, Cisco, Mercedes-Benz +3
GDPR
SOC 2
HIPAA

Smartsheet AI

Customers (per vendor):McLaren Racing, Roche IT, Sutherland +7
GDPR
SOC 2
HIPAA

Too Close to Call

Smartsheet AI (6.8) vs Jira AI (6.5) — difference of 0.3 points

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

AI Comparison Summary

Jira AI

6.5

avg score

Smartsheet AI

6.8

avg score

Both tools score very similarly overall — the best choice depends on your specific priorities.

Based on 6 dimensions

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Too close to call — it's a tie

Jira AI

Best For
Software teams delivering high-quality software fast
IT professionals managing service delivery
Product managers prioritizing ideas and building with confidence
Business teams collaborating seamlessly

Smartsheet AI

Best For
People and teams tracking, sharing, and managing projects
Businesses aligning people, projects, and programs
Organizations building complex solutions with company-wide security and controls
Organizations managing large-scale portfolios and connecting across systems

* Verdict is based on our algorithmic scoring of publicly available data. Learn about our methodology

Jira AI is best for

📊Data & Analytics8.0✍️Writing & Content7.0💬Chat & Conversation7.0

Smartsheet AI is best for

💻Coding & Dev8.0🔍Research8.0🎨Image & Design7.0

Filter by your use case:

Limitations

Jira AIJira AI

Cons

  • Rovo Chrome Extension, CLI, MCP, Mobile App, and Desktop App must not be used with Protected Health Information (PHI) in HIPAA-enabled environments
  • Performance and latency may vary when using Atlassian-hosted LLMs compared to dynamic routing with third-party LLMs
  • AI-powered Rovo features can be deactivated at the app level, but non-AI Rovo features like Search, Studio, and Bookmarks are always active.
  • The Atlassian Customer Agreement does not apply to third-party products, training services, developer tools, and the Atlassian Marketplace
Smartsheet AISmartsheet AI

Cons

  • Pro plan is limited to 10 widgets per dashboard and 1 sheet per report
  • Pro plan does not include timeline view, workload tracking, or portfolios
  • Pro plan has a 250 automations per month limit
  • Some advanced features like SAML-based SSO and directory integrations are only available on Enterprise plans or higher
Weighted Score — Adjust What Matters to You

Pick a profile or drag sliders — scores and radar update instantly on the right.

Quick profiles:

Ease of Use5
Customization5
Support5
Integration5
Compliance & Data Protection5
Performance5
Planning Quality5

Dimension Comparison

Ease of UseCustomizationSupportIntegrationCompliancePerformancePlanning

Jira AI

6.5

/ 10

Smartsheet AI

6.8

/ 10

Your pick

Dimension Breakdown

Ease of Use

AI

How intuitive is onboarding, UI navigation, and day-to-day usage for the target audience?

Jira AI
6.0
Smartsheet AI
6.0

Customization

Calculated

How much can users tailor workflows, settings, prompts, or outputs to their needs?

Jira AI
8.0▲ +1.0
Smartsheet AI
7.0

Support

AI

How strong is the documentation, customer support, community, and learning resources?

Jira AI
6.0
Smartsheet AI
6.0

Integration

Calculated

How well does it connect with other tools, APIs, and workflows?

Jira AI
7.0
Smartsheet AI
9.0▲ +2.0

Compliance & Data Protection

Calculated

Compliance certifications and data-protection posture, counted from ten verified signals: SOC 2 Type II, GDPR compliance, HIPAA, WCAG AA/AAA, PII redaction, licensed-only training, a published sub-processor list, a downloadable DPA, not training on user data, and a documented deletion path

Jira AI
7.0
Smartsheet AI
8.0▲ +1.0

Performance

Calculated

Latency + throughput speed

Jira AI
5.0
Smartsheet AI
5.0

Planning Quality

Calculated

Multi-step planning depth + replanning capability

Jira AI
—
Smartsheet AI
—

Calculated = derived from structured signals (integration count, API/open-source config, compliance certs, response-time). AI = LLM-assessed from public website content. Methodology

Task Performance

Jira AI

Task

Smartsheet AI

9.0
Task Tracking
9.0
6.0
Resource Allocation
8.0
8.0
Timeline Management
9.0
8.0
Team Collaboration
8.0
8.0
Status Reporting
8.0
8.0
Dependency Mapping
8.0
9.0
Sprint Planning
4.0
6.0
Workload Balancing
7.0
7.0
Milestone Tracking
8.0
9.0
Integration Ecosystem
9.0

* Task scores (1–10) are algorithmically generated from publicly available data.

Data is sourced from public information and vendor websites. It may not always be up-to-date — verify pricing and features directly with the vendor before purchasing.Report inaccuracy

Frequently Asked Questions

What are the main differences between Jira AI and Smartsheet AI?
Jira AI — "Project Management for the AI Era". Smartsheet AI — "Intelligent Work Management Platform". The Features section on this page compares them side by side.
Who is Jira AI best for compared with Smartsheet AI?
Jira AI is best for Software teams delivering high-quality software fast; and for IT professionals managing service delivery. Smartsheet AI is best for People and teams tracking, sharing, and managing projects; and for Businesses aligning people, projects, and programs.
How does the pricing of Jira AI compare with Smartsheet AI?
Jira AI is freemium, includes a free plan. Smartsheet AI is freemium, includes a free plan, paid plans start at $12/month, offers a free trial. Always verify current pricing with the vendor.
Does Jira AI or Smartsheet AI have a free plan?
Jira AI has a free plan. Smartsheet AI has a free plan and offers a free trial. Always verify current pricing with the vendor.
Do Jira AI and Smartsheet AI offer an API?
Jira AI offers a public API. Smartsheet AI offers a public API.

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