Mailchimp vs HubSpot

Comprehensive side-by-side comparison — features, pricing, performance, and more.

Data last refreshed August 2026
Mailchimp logo

Mailchimp

Intuit Mailchimp

Email & SMS Marketing Platform

Freemium
80% verification coverage
VS
HubSpot logo

HubSpot

HubSpot, Inc.

The HubSpot Customer Platform — software & tools for your business

Freemium
81% verification coverage

Trust & Reliability

Mailchimp

Users:10M-50M
Customers (per vendor):Riot Fest, Stash Hotel Rewards, HC Brands +1
GDPR

HubSpot

Users:100K-1M
Customers (per vendor):eBay, DoorDash, Reddit +2
GDPR
SOC 2
HIPAA

Overall Winner: HubSpot

7.5/10 vs Mailchimp at 6.8/10

Leads in:
Customization
Performance
Compliance & Data Protection

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

AI Comparison Summary

Mailchimp

6.8

avg score

HubSpot

7.5

avg score

HubSpot leads overall — particularly in Compliance & Data Protection and Performance.

Based on 6 dimensions

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Overall Winner

HubSpot

7.5 / 10

Mailchimp

Best For
Small businesses managing early growth with core marketing features
E-commerce businesses looking to increase sales with personalized messages
Mid-market companies needing advanced automations and optimization tools
Non-profits and charities seeking discounts on marketing plans

HubSpot

Best For
Small businesses and startups looking for an all-in-one platform to acquire and retain customers
Businesses from one-person teams to 2,000+ employee enterprises unifying marketing, sales and service
Go-to-market teams aiming to automate lead generation, sales prospecting, and customer support with AI
Companies focused on improving customer satisfaction and retention through integrated data and AI

* Verdict is based on our algorithmic scoring of publicly available data. Learn about our methodology

Mailchimp is best for

🤖Automation & Agents6.7📊Data & Analytics5.9🎧Customer Support5.0

HubSpot is best for

💬Chat & Conversation7.7🎧Customer Support7.6🤖Automation & Agents7.3

Filter by your use case:

Limitations

MailchimpMailchimp

Cons

  • SMS marketing is an add-on to paid plans and requires application and approval
  • Certain AI features and functionality are available in English only
  • Unused SMS credits expire each month and do not roll over.
  • Email support is only available for the first 30 days on the Free plan
  • Phone support is only available in English
HubSpotHubSpot

Cons

No cons listed yet.

Weighted Score — Adjust What Matters to You

Pick a profile or drag sliders — scores and radar update instantly on the right.

Quick profiles:

Ease of Use5
Customization5
Support5
Integration5
Compliance & Data Protection5
Performance5
Planning Quality5

Dimension Comparison

Ease of UseCustomizationSupportIntegrationCompliancePerformancePlanning

Mailchimp

6.8

/ 10

HubSpot

7.5

/ 10

Your pick

Dimension Breakdown

Ease of Use

AI

How intuitive is onboarding, UI navigation, and day-to-day usage for the target audience?

Mailchimp
7.0▲ +1.0
HubSpot
6.0

Customization

Calculated

How much can users tailor workflows, settings, prompts, or outputs to their needs?

Mailchimp
7.0
HubSpot
8.0▲ +1.0

Support

AI

How strong is the documentation, customer support, community, and learning resources?

Mailchimp
8.0▲ +1.0
HubSpot
7.0

Integration

Calculated

How well does it connect with other tools, APIs, and workflows?

Mailchimp
9.0
HubSpot
9.0

Compliance & Data Protection

Calculated

Compliance certifications and data-protection posture, counted from ten verified signals: SOC 2 Type II, GDPR compliance, HIPAA, WCAG AA/AAA, PII redaction, licensed-only training, a published sub-processor list, a downloadable DPA, not training on user data, and a documented deletion path

Mailchimp
5.0
HubSpot
7.0▲ +2.0

Performance

Calculated

Latency + throughput speed

Mailchimp
5.0
HubSpot
8.0▲ +3.0

Planning Quality

Calculated

Multi-step planning depth + replanning capability

Mailchimp
—
HubSpot
—

Calculated = derived from structured signals (integration count, API/open-source config, compliance certs, response-time). AI = LLM-assessed from public website content. Methodology

Task Performance

Mailchimp

Task

HubSpot

9.0
Campaign Creation
8.0
8.0
Audience Targeting
8.0
8.0
Performance Analytics
8.0
6.0
Content Calendar
6.0
2.0
Brand Monitoring
5.0
3.0
Competitive Analysis
4.0
3.0
Budget Optimization
5.0
8.0
Multi Channel Management
8.0
5.0
Lead Scoring
8.0
6.0
Attribution Tracking
7.0
3.0
Blog Writing
7.0
3.0
Article Generation
6.0

* Task scores (1–10) are algorithmically generated from publicly available data.

Data is sourced from public information and vendor websites. It may not always be up-to-date — verify pricing and features directly with the vendor before purchasing.Report inaccuracy

Frequently Asked Questions

What are the main differences between Mailchimp and HubSpot?
Mailchimp — "Email & SMS Marketing Platform". HubSpot — "The HubSpot Customer Platform — software & tools for your business". The Features section on this page compares them side by side.
Who is Mailchimp best for compared with HubSpot?
Mailchimp is best for Small businesses managing early growth with core marketing features; and for E-commerce businesses looking to increase sales with personalized messages. HubSpot is best for Small businesses and startups looking for an all-in-one platform to acquire and retain customers; and for Businesses from one-person teams to 2,000+ employee enterprises unifying marketing, sales and service.
How does the pricing of Mailchimp compare with HubSpot?
Mailchimp is freemium, includes a free plan, paid plans start at $13.1/month, offers a free trial. HubSpot is freemium, includes a free plan. Always verify current pricing with the vendor.
Does Mailchimp or HubSpot have a free plan?
Mailchimp has a free plan and offers a free trial. HubSpot has a free plan. Always verify current pricing with the vendor.
Do Mailchimp and HubSpot offer an API?
Mailchimp offers a public API. HubSpot offers a public API.

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