Make vs Zapier

Comprehensive side-by-side comparison — features, pricing, performance, and more.

Data last refreshed October 2026

Make

Celonis, Inc.

AI Workflow Automation Software & Tools

Freemium

79% verification coverage

Zapier

Automate AI workflows, agents, and apps across 9,000+ apps

Freemium

82% verification coverage

Trust & Reliability

Make

Uptime:99.99%Status page

Users:100K-1M

Customers (per vendor):BambooHR, BNY, Bolt +5

GDPR

SOC 2

Zapier

Uptime:99.96%Status page

Users:1M-10M

Customers (per vendor):Nvidia, Meta, Lowe's +7

GDPR

SOC 2

Overall Winner: Zapier

8.0/10 vs Make at 7.2/10

Leads in:

Integration

Customization

Ease of Use

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

AI Comparison Summary

Make

7.2

avg score

Zapier

8.0

avg score

Zapier leads overall — particularly in Integration.

Based on 6 dimensions

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Overall Winner

Zapier

8.0 / 10

Make

Best For

Organizations looking to automate business processes across various departments

Teams needing to integrate AI agents and workflows with 3,000+ applications

Businesses requiring visual orchestration and real-time insights into their automation landscape

Enterprise customers needing scalable, secure, and customizable AI automation solutions

Zapier

Best For

Startups scaling their operations with automation

Small and medium businesses streamlining workflows

Enterprise organizations managing AI orchestration and governance

RevOps teams driving revenue through automation

* Verdict is based on our algorithmic scoring of publicly available data. Learn about our methodology

Make is best for

🤖Automation & Agents7.1🎧Customer Support7.0💻Coding & Dev6.0

Zapier is best for

🤖Automation & Agents6.1🎧Customer Support6.0💻Coding & Dev5.7

Filter by your use case:

Limitations

Make

Cons

Free plan is capped at 1,000 credits/month and 2 active scenarios
Core, Pro, and Teams plans have a maximum scenario execution time of 40 minutes
Data transfer allowance is proportional to credits, with 5GB per 10,000 monthly credits
Enterprise apps like Workday, Coupa, and ServiceNow are exclusive to the Enterprise plan

Zapier

Cons

Live Chat support is only included starting at the Professional 2,000 task tier plan and up
Technical Account Managers are included at a set threshold or as an optional add-on for Enterprise plans
Zapier Agents does not currently support app and action restrictions that may be in place on an Enterprise account
Chatbots Advanced plan has a limit of 20 chatbots and 3 knowledge sources
Chatbots Advanced plan has a conversation history limit of 30 days

Weighted Score — Adjust What Matters to You

Pick a profile or drag sliders — scores and radar update instantly on the right.

Quick profiles:

Ease of Use5

Customization5

Support5

Integration5

Compliance & Data Protection5

Performance5

Planning Quality5

Dimension Comparison

Make

7.2

/ 10

Zapier

8.0

/ 10

Your pick

Dimension Breakdown

Ease of Use

How intuitive is onboarding, UI navigation, and day-to-day usage for the target audience?

Make

6.0

Zapier

7.0▲ +1.0

Customization

Calculated

How much can users tailor workflows, settings, prompts, or outputs to their needs?

Make

7.0

Zapier

8.0▲ +1.0

Support

How strong is the documentation, customer support, community, and learning resources?

Make

8.0

Zapier

8.0

Integration

Calculated

How well does it connect with other tools, APIs, and workflows?

Make

8.0

Zapier

10.0▲ +2.0

Compliance & Data Protection

Calculated

Compliance certifications and data-protection posture, counted from ten verified signals: SOC 2 Type II, GDPR compliance, HIPAA, WCAG AA/AAA, PII redaction, licensed-only training, a published sub-processor list, a downloadable DPA, not training on user data, and a documented deletion path

Make

6.0

Zapier

7.0▲ +1.0

Performance

Calculated

Latency + throughput speed

Make

8.0

Zapier

8.0

Planning Quality

Calculated

Multi-step planning depth + replanning capability

Make

—

Zapier

—

Calculated = derived from structured signals (integration count, API/open-source config, compliance certs, response-time). AI = LLM-assessed from public website content. Methodology

Task Performance

Make

Task

Zapier

9.0

Workflow Building

9.0

8.0

Trigger Variety

9.0

Action Library

10.0

8.0

Error Handling

8.0

Scheduling Capability

8.0

Conditional Logic

8.0

9.0

Api Connectivity

9.0

8.0

Monitoring Logging

8.0

9.0

Multi Step Chains

9.0

7.0

Autonomous Execution

8.0

3.0

Data Visualization

3.0

Natural Language Queries

4.0

* Task scores (1–10) are algorithmically generated from publicly available data.

Data is sourced from public information and vendor websites. It may not always be up-to-date — verify pricing and features directly with the vendor before purchasing.Report inaccuracy

Frequently Asked Questions

What are the main differences between Make and Zapier?

Make — "AI Workflow Automation Software & Tools". Zapier — "Automate AI workflows, agents, and apps across 9,000+ apps". The Features section on this page compares them side by side.

Who is Make best for compared with Zapier?

Make is best for Organizations looking to automate business processes across various departments; and for Teams needing to integrate AI agents and workflows with 3,000+ applications. Zapier is best for Startups scaling their operations with automation; and for Small and medium businesses streamlining workflows.

How does the pricing of Make compare with Zapier?

Make is freemium, includes a free plan, paid plans start at $12/month. Zapier is freemium, includes a free plan, paid plans start at $13.33/month, offers a free trial. Always verify current pricing with the vendor.

Does Make or Zapier have a free plan?

Make has a free plan. Zapier has a free plan and offers a free trial. Always verify current pricing with the vendor.

Do Make and Zapier offer an API?

Make offers a public API. Zapier offers a public API.

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