Smartsheet AI vs Jira AI

Comprehensive side-by-side comparison — features, pricing, performance, and more.

Data last refreshed October 2026

Smartsheet AI

Smartsheet

Intelligent Work Management Platform

Freemium

81% verification coverage

Jira AI

Atlassian

Project Management for the AI Era

Freemium

79% verification coverage

Trust & Reliability

Smartsheet AI

Customers (per vendor):McLaren Racing, Roche IT, Sutherland +7

GDPR

SOC 2

HIPAA

Jira AI

Users:100K-1M

Customers (per vendor):Reddit, Cisco, Mercedes-Benz +3

GDPR

SOC 2

HIPAA

Too Close to Call

Smartsheet AI (6.8) vs Jira AI (6.5) — difference of 0.3 points

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

AI Comparison Summary

Smartsheet AI

6.8

avg score

Jira AI

6.5

avg score

Both tools score very similarly overall — the best choice depends on your specific priorities.

Based on 6 dimensions

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Too close to call — it's a tie

Smartsheet AI

Best For

People and teams tracking, sharing, and managing projects

Businesses aligning people, projects, and programs

Organizations building complex solutions with company-wide security and controls

Organizations managing large-scale portfolios and connecting across systems

Jira AI

Best For

Software teams delivering high-quality software fast

IT professionals managing service delivery

Product managers prioritizing ideas and building with confidence

Business teams collaborating seamlessly

* Verdict is based on our algorithmic scoring of publicly available data. Learn about our methodology

Smartsheet AI is best for

💻Coding & Dev8.0🔍Research8.0🎨Image & Design7.0

Jira AI is best for

📊Data & Analytics8.0✍️Writing & Content7.0💬Chat & Conversation7.0

Filter by your use case:

Limitations

Smartsheet AI

Cons

Pro plan is limited to 10 widgets per dashboard and 1 sheet per report
Pro plan does not include timeline view, workload tracking, or portfolios
Pro plan has a 250 automations per month limit
Some advanced features like SAML-based SSO and directory integrations are only available on Enterprise plans or higher

Jira AI

Cons

Rovo Chrome Extension, CLI, MCP, Mobile App, and Desktop App must not be used with Protected Health Information (PHI) in HIPAA-enabled environments
Performance and latency may vary when using Atlassian-hosted LLMs compared to dynamic routing with third-party LLMs
AI-powered Rovo features can be deactivated at the app level, but non-AI Rovo features like Search, Studio, and Bookmarks are always active.
The Atlassian Customer Agreement does not apply to third-party products, training services, developer tools, and the Atlassian Marketplace

Weighted Score — Adjust What Matters to You

Pick a profile or drag sliders — scores and radar update instantly on the right.

Quick profiles:

Ease of Use5

Customization5

Support5

Integration5

Compliance & Data Protection5

Performance5

Planning Quality5

Dimension Comparison

Smartsheet AI

6.8

/ 10

Your pick

Jira AI

6.5

/ 10

Dimension Breakdown

Ease of Use

How intuitive is onboarding, UI navigation, and day-to-day usage for the target audience?

Smartsheet AI

6.0

Jira AI

6.0

Customization

Calculated

How much can users tailor workflows, settings, prompts, or outputs to their needs?

Smartsheet AI

7.0

Jira AI

8.0▲ +1.0

Support

How strong is the documentation, customer support, community, and learning resources?

Smartsheet AI

6.0

Jira AI

6.0

Integration

Calculated

How well does it connect with other tools, APIs, and workflows?

Smartsheet AI

9.0▲ +2.0

Jira AI

7.0

Compliance & Data Protection

Calculated

Compliance certifications and data-protection posture, counted from ten verified signals: SOC 2 Type II, GDPR compliance, HIPAA, WCAG AA/AAA, PII redaction, licensed-only training, a published sub-processor list, a downloadable DPA, not training on user data, and a documented deletion path

Smartsheet AI

8.0▲ +1.0

Jira AI

7.0

Performance

Calculated

Latency + throughput speed

Smartsheet AI

5.0

Jira AI

5.0

Planning Quality

Calculated

Multi-step planning depth + replanning capability

Smartsheet AI

—

Jira AI

—

Calculated = derived from structured signals (integration count, API/open-source config, compliance certs, response-time). AI = LLM-assessed from public website content. Methodology

Task Performance

Smartsheet AI

Task

Jira AI

9.0

Task Tracking

9.0

8.0

Resource Allocation

6.0

9.0

Timeline Management

8.0

Team Collaboration

8.0

Status Reporting

8.0

Dependency Mapping

8.0

4.0

Sprint Planning

9.0

7.0

Workload Balancing

6.0

8.0

Milestone Tracking

7.0

9.0

Integration Ecosystem

9.0

* Task scores (1–10) are algorithmically generated from publicly available data.

Data is sourced from public information and vendor websites. It may not always be up-to-date — verify pricing and features directly with the vendor before purchasing.Report inaccuracy

Frequently Asked Questions

What are the main differences between Smartsheet AI and Jira AI?

Smartsheet AI — "Intelligent Work Management Platform". Jira AI — "Project Management for the AI Era". The Features section on this page compares them side by side.

Who is Smartsheet AI best for compared with Jira AI?

Smartsheet AI is best for People and teams tracking, sharing, and managing projects; and for Businesses aligning people, projects, and programs. Jira AI is best for Software teams delivering high-quality software fast; and for IT professionals managing service delivery.

How does the pricing of Smartsheet AI compare with Jira AI?

Smartsheet AI is freemium, includes a free plan, paid plans start at $12/month, offers a free trial. Jira AI is freemium, includes a free plan. Always verify current pricing with the vendor.

Does Smartsheet AI or Jira AI have a free plan?

Smartsheet AI has a free plan and offers a free trial. Jira AI has a free plan. Always verify current pricing with the vendor.

Do Smartsheet AI and Jira AI offer an API?

Smartsheet AI offers a public API. Jira AI offers a public API.

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