Does Talkdesk AI or Crisp have a free plan?

Talkdesk AI is a paid tool. Crisp is available for free with a free trial. Always verify current pricing directly with the vendor.

Talkdesk AI vs Crisp

Q: Can I use Talkdesk AI and Crisp together?

Yes, many teams use both tools together for different purposes. Use the Stack Builder section above to combine Talkdesk AI and Crisp with other tools and save your AI toolkit.

Comprehensive side-by-side comparison — features, pricing, performance, and more.

Updated May 2026

Talkdesk AI

Talkdesk, Inc.

Customer Experience. Automated. AI agents that orchestrate the entire customer journey.

0.0(0)

ENTERPRISE

93% data quality

Crisp

Crisp IM SAS

Augment your customer experience with AI-first support for teams.

0.0(0)

FREEMIUM

93% data quality

Trust & Reliability

Talkdesk AI

Uptime:Up to 100%Status page

Users:1K-10K

Customers (per vendor):Canon, Farfetch, Patagonia +4

GDPR

Too Close to Call

Crisp (7.3) vs Talkdesk AI (7.0) — difference of 0.3 points

AI Comparison Summary

Talkdesk AI

7.0

avg score

Crisp

7.3

avg score

Crisp leads overall.

Based on 6 dimensions

How scores are calculated

Overall Winner

Crisp

7.3 / 10

Talkdesk AI

Best For

Automating customer service workflows

Improving agent efficiency with AI assistance

Scaling customer support operations

Personalizing customer interactions across channels

Not Ideal For

Individuals or very small businesses with limited budgets

Companies seeking a simple, off-the-shelf chatbot solution without broader CX integration

Organizations with minimal customer interaction volume

Crisp

Best For

Automating customer inquiries for support teams

Centralizing omnichannel customer communications

Building AI-powered chatbots without code

Enhancing product adoption with proactive messages

Not Ideal For

Companies requiring highly specialized, niche CRM functionalities beyond customer support

Businesses that need extensive offline capabilities for their support agents

Organizations with strict requirements for SOC 2 Type II certification

* Verdict is based on our algorithmic scoring of publicly available data. Learn about our methodology

Talkdesk AI is best for

🤖Automation & Agents9.0🎧Customer Support8.4📊Data & Analytics8.0

Crisp is best for

💬Chat & Conversation8.5🤖Automation & Agents8.0🎧Customer Support7.6

Filter by your use case:

Pros & Cons

Talkdesk AI

Pros

Instant scalability for customer experience operations
Intent-driven execution with continuous learning
Domain-aware context for accurate decisions
High commitment to trust, security, and compliance (GDPR, SOC 2, HIPAA)
Seamless integration with existing CRM and business applications
Multi-agent approach for end-to-end task execution

Cons

May require significant initial setup and configuration for complex enterprise environments
Customization for highly niche workflows might demand developer resources
Potential for over-reliance on automation, requiring careful human oversight
Pricing model is enterprise-focused, potentially less accessible for very small businesses
Requires robust data infrastructure for optimal AI performance and continuous learning

Crisp

Pros

Comprehensive AI-first support suite with AI agents and chatbots
Omnichannel shared inbox centralizes messages from various platforms
Flat pricing model offers predictability for scaling businesses
No-code AI Agent builder simplifies automation setup
Includes CRM, Knowledge Base, and Analytics for a complete solution
Offers SDKs for seamless integration into mobile and web applications

Cons

Additional features like specific paid integrations or more than 20 agents may incur extra costs
AI credits are usage-based and included credits may not cover high volumes
No explicit mention of advanced enterprise-grade SSO features like SAML
No offline mode for desktop or mobile applications, requires active internet connection

Weighted Score — Adjust What Matters to You

Pick a profile or drag sliders — scores and radar update instantly on the right.

Quick profiles:

Ease of Use5

Output Quality5

Value for Money5

Customizability5

Support & Ecosystem5

Integration Power5

Dimension Comparison

Talkdesk AI

7.0

/ 10

Crisp

7.3

/ 10

Your pick

Dimension Breakdown

Ease of Use

How easy it is to get started and use daily

Talkdesk AI

6.0

Crisp

7.0▲ +1.0

Output Quality

Quality and accuracy of generated results

Talkdesk AI

8.0▲ +1.0

Crisp

7.0

Value for Money

Cost vs. features and output quality

Talkdesk AI

7.0

Crisp

8.0▲ +1.0

Customizability

Calculated

Ability to tailor to specific needs

Talkdesk AI

6.0

Crisp

7.0▲ +1.0

Support & Ecosystem

Documentation, community, and support quality

Talkdesk AI

7.0

Crisp

7.0

Integration Power

Calculated

Ability to connect with other tools and workflows

Talkdesk AI

8.0

Crisp

8.0

Calculated = derived from verified integration count and API/open-source signals. AI = LLM-assessed from public website content. Methodology

Task Performance

Talkdesk AI

Task

Crisp

8.0

Ticket Management

8.0

9.0

Auto Resolution

8.0

7.0

Knowledge Base

8.0

7.0

Live Chat

9.0

8.0

Sentiment Analysis

6.0

8.0

Escalation Rules

7.0

9.0

Multi Channel Support

8.0

7.0

Response Templates

7.0

8.0

Sla Tracking

6.0

8.0

Customer Satisfaction

7.0

* Task scores (1–10) are algorithmically generated from publicly available data.

Data is sourced from public information and vendor websites. It may not always be up-to-date — verify pricing and features directly with the vendor before purchasing.Report inaccuracy

Frequently Asked Questions

Which is better, Talkdesk AI or Crisp?

Both are strong options. Talkdesk AI has a rating of 0.0/5 (0 reviews), while Crisp has a rating of 0.0/5 (0 reviews). The best choice depends on your specific use case, budget, and workflow requirements.

Is Talkdesk AI cheaper than Crisp?

Talkdesk AI starts at free (enterprise model). Crisp starts at free (freemium model) with a free trial. Use the Cost Calculator above for a detailed estimate.

What are the main differences between Talkdesk AI and Crisp?

Talkdesk AI — "Customer Experience. Automated. AI agents that orchestrate the entire customer journey.". Crisp — "Augment your customer experience with AI-first support for teams.". Key differences include their pricing models, platform support, integrations, and technical capabilities. See the Feature Comparison table above for a complete side-by-side breakdown.

Can I use Talkdesk AI and Crisp together?

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