Question 1

What is Crisp?

Accepted Answer

Crisp is an all-in-one AI-first customer support suite that helps businesses manage customer interactions across multiple channels, automate responses with AI agents, and organize customer data in a built-in CRM. It aims to augment customer experience and streamline support operations.

Question 2

How much does Crisp cost?

Accepted Answer

Crisp offers a Free plan with basic features for up to 2 agents. Paid plans start at $45 per month for the Mini plan, $95 per month for Essentials, and $295 per month for Plus, all billed per workspace. An Enterprise plan is available for custom needs. All paid plans offer a 14-day free trial without requiring a credit card.

Question 3

What can Crisp do?

Accepted Answer

Crisp can deploy AI agents to automate customer inquiries, centralize all inbound messages into a shared inbox (from web chat, email, WhatsApp, Instagram, etc.), provide a knowledge base for self-service, manage customer data with an integrated CRM, and offer analytics to monitor team performance. It also includes tools for marketing campaigns and SDKs for app integration.

Question 4

Does Crisp offer discounts?

Accepted Answer

Yes, Crisp offers discounts for multiple paid workspaces (20% off for 3 additional workspaces on Plus and Essentials plans). They also provide a 50% discount for nonprofits and students. You can contact their support team to inquire about these discounts.

Question 5

Is Crisp GDPR compliant?

Accepted Answer

Yes, Crisp explicitly states that it strictly implements GDPR regulations. They provide a full GDPR-oriented privacy policy and allow users to sign a Data Processing Agreement (DPA). User data is stored safely in Europe and not transferred outside the EU.

AI Tools

Crisp

Quick Answer

Decision Intelligence

Best For

Not Ideal For

Frequently Asked Questions

Dimension Scores

Task Scores

Trust Score

Trust Signals

Switching & Migration