Crisp
The AI Customer Support Platform for Every Business
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Quick Answer
AICrisp is an AI-first customer support platform for businesses augmenting their customer experience. It offers integrations via WEB, DESKTOP, and API. Best for solopreneurs and entrepreneurs needing a shared inbox. Freemium pricing.
Crisp is an AI-first customer support platform that helps businesses augment their customer experience with AI agents and omnichannel inboxes. It centralizes all inbound communications, automates inquiries, and provides tools for customer data management and analytics. Crisp offers flat pricing to help lower the cost per agent.
Crisp offers a complete AI-first suite for customer support, including AI agents that can be trained on existing resources and deployed across multiple messaging channels with a no-code workflow builder. It provides flat pricing per workspace, regardless of conversation volume.
Decision Intelligence
Best For
AIType
Billing Cycle
Monthly
Free Trial
Yes
Credit Card
Not Required
Free Plan
Yes
Dimension Scores
· 7.3 avgHow good it is, across universal quality axes
Task Scores
· 7.0 avgWhat it can do, per category it works in · showing 8 of 10 tasks scoring 5+
Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →
- -Additional features like paid integrations or more than 20 agents may incur extra costs
- -VAT is not included in plan prices for businesses outside the EU
- -Data retention for account information is a maximum of 12 months if inactive
- -System logs, including IP addresses, are kept for a maximum of one year
- -Marketing data is kept for up to three years
- -Job recruitment information is erased within three months if not hired
- -Anonymous data cannot be deleted as users cannot be re-identified
Complexity
Company Size
Target Team Size
Target Skill Level
Privacy & data handling
The Model(s) Behind It
Model details — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.
Open source AI analytics you can verify
Request users to share screen recordings & mobile video recordings.
Easy automations for tech people
Export your data to your own warehouse.
Schedule your customer support messages to be sent later.
Connect Crisp as a source and clip customer data from 200 platforms.
Easy automation for busy people
Rotic chatbot plugin on crisp website messenger!
Auto-updated
Trust Score
Excellent
Based on 10 data signals
Confidence: High
Reflects publicly available data, not an independent audit
Not yet checked
Some details are AI-generated estimates — verify with the vendor.
AI-generated estimate: Best For, Description, Limitations, Quick Answer, What Makes Unique
How we source dataAI Governance & Regulatory Disclosures
Legally-sensitive fields — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.
Switching & Migration
Pricing verified from the vendor pricing page.
User Reviews
No reviews yet. Be the first to review!
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Who It's For1 rolesCustomer Service Representatives
Job Roles
Platform, Content & Languages5 content types22 languagesTextEmailChatbotEnglishCzech+26 more
Content Types
Publishes to
Accepts
Produces
Frequently Asked Questions
What can Crisp do?
Crisp can: AI Agent workflows, Omnichannel shared inbox, Knowledge Base management, Support CRM. Best for: Solopreneurs and entrepreneurs needing a shared inbox.
How much does Crisp cost?
Crisp offers a free plan, with paid plans starting from $45/month, and includes a free trial.
Is Crisp free?
Crisp offers a free plan with limited features. Paid upgrades are available for advanced usage. Paid plans also include a free trial.
What makes Crisp unique?
Crisp offers a complete AI-first suite for customer support, including AI agents that can be trained on existing resources and deployed across multiple messaging channels with a no-code workflow builder. It provides flat pricing per workspace, regardless of conversation volume.
Does Crisp have an API?
Yes, Crisp offers a public API for developers to integrate its capabilities into custom applications and workflows.
What platforms does Crisp support?
Crisp is available on web, mobile, desktop, and API.
What languages does Crisp support?
Crisp supports 22 languages including English, Czech, Danish, German, Spanish, and more.
Does Crisp work offline?
No, Crisp requires an active internet connection to function.
Who is Crisp for?
Crisp is designed for Solopreneurs and entrepreneurs needing a shared inbox; Early-stage companies improving customer service; Small companies requiring a full-featured support platform.