How much does Chatbase cost?

Chatbase offers a free plan, and includes a free trial.

Does Chatbase have an API?

Yes, Chatbase offers a public API for developers to integrate its capabilities into custom applications and workflows.

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AI Tools

Q: What can Chatbase do?

Chatbase can: Build and deploy AI agents, Train agents on business data, Configure agent actions, Route complex issues to human agents. Best for: Automating customer support interactions.

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Chatbase

Best for customer service automation

SOC 2 Type II certified

GDPR compliant

Multilingual support

Extensive integrations

Build & deploy AI support agents for exceptional customer experiences

Last updated: May 30, 2026

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Quick Answer

Chatbase is an AI customer support platform that helps businesses build and deploy intelligent AI agents to automate customer interactions. It offers features like real-time data sync, smart escalation, and multilingual support, integrating with various CRMs and messaging platforms. Best for businesses looking to enhance customer service efficiency and provide personalized support. Free to try, no credit card required.

About Chatbase

Chatbase is a comprehensive platform for creating and deploying AI support agents designed to enhance customer service. It enables businesses to train agents on their data, integrate with existing systems, and automate customer interactions. The platform offers robust security and compliance, including SOC 2 Type II and GDPR certifications.

What Makes It Unique

Chatbase is purpose-built for LLMs, allowing agents to reason and respond effectively to complex queries, and offers enterprise-grade security with SOC 2 Type II and GDPR compliance.

AI-extracted from public sources. May contain errors. Methodology ·

chatbase.co

Are you Chatbase? Claim listing

Use Cases & Target Users

Use Cases

Best For

Automating customer support interactions

Providing personalized customer answers

Escalating complex queries to human agents

Integrating AI agents with existing business tools

Enhancing multilingual customer service

Company Size

SMALL

MEDIUM

ENTERPRISE

Fit Score

Complexity

Beginner

Target Team Size

SMALL_TEAM

LARGE_TEAM

Target Skill Level

BEGINNER

INTERMEDIATE

Key Features

Build and deploy AI agents

Train agents on business data

Configure agent actions

Route complex issues to human agents

Review analytics and insights on agent performance

Sync with real-time data from external systems

Technical Specifications

API Available

SDK Available

MCP Compatible

Open Source

Team Features

SSO/Enterprise

Webhook Support

Has Demo

Function Calling

Browser Extension

Sandbox Mode

Audit Logs

Free Plan

No Signup

Works Offline

Requires Host App

Framework

MCP Server

IDE Plugin

Inference API

SCIM Provisioning

Developer Access

API

ENTERPRISE

SDK

Deployment:

CLOUD

Uses models:6

Compliance, Privacy & Trust

GDPR (as claimed): Yes

SOC 2 (as claimed): Yes

HIPAA (as claimed): No

Trains on user data: No

Pros

+Purpose-built for LLMs to handle complex queries effectively
+Designed for simplicity, allowing non-technical users to deploy AI agents
+Robust enterprise-grade security with SOC 2 Type II and GDPR compliance
+Seamless integration with popular business tools like Zendesk and Salesforce
+Supports over 80 languages for global customer engagement
+Offers a free tier with no credit card required to get started

Limitations

-Specific pricing details for paid tiers are not publicly available without logging in
-No explicit mention of offline mode for agents
-Requires active internet connection for real-time data sync and AI model access
-Limited information on advanced customization options beyond basic configurations
-No explicit mention of a public community forum for user support

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Base Models

GPT-4o miniClaude 3.5 SonnetClaude Sonnet 4.5Grok 3Grok 4Claude Opus 4.5

Uses Models

GPT-4o miniClaude 3.5 SonnetClaude Sonnet 4.5Grok 3