HubSpot Service Hub
AI-powered customer service
Integrated CRM platform
Extensive integrations
Scalable for all sizes
Free tier available
Unite customer service on one AI-powered platform to scale support and drive retention.
Last updated: May 25, 2026
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Quick Answer
HubSpot Service Hub is an AI-powered customer service platform that helps businesses scale support, automate inquiries with AI agents, and improve customer retention. It integrates with HubSpot's Smart CRM for a unified view of customer data and offers tools like help desks, live chat, and knowledge bases. Best for small to enterprise businesses looking to streamline customer interactions. Free plan available, with premium tiers for advanced features.
About HubSpot Service Hub
HubSpot Service Hub is a comprehensive customer service software designed to help businesses scale support, improve customer satisfaction, and drive retention. It offers AI-powered tools like a Customer Agent to resolve inquiries automatically and integrates seamlessly with HubSpot's Smart CRM for a unified customer view. Free and premium plans are available.
What Makes It Unique
HubSpot Service Hub is part of the broader HubSpot Customer Platform, leveraging a Smart CRM and AI-powered 'Breeze Agents' that can resolve over 65% of customer inquiries automatically, providing a deeply integrated and intelligent customer service solution.
