LiveChat
Live chat software with AI that helps businesses connect with customers and drive sales.
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Quick Answer
AILiveChat is an AI live chat software for customer service and sales teams. It offers AI agents, omnichannel inbox, and real-time visitor tracking to boost conversions. Best for small to enterprise businesses in B2B SaaS and ecommerce. Plans start from $19/user/month.
LiveChat is an AI live chat software for businesses, designed for B2B SaaS companies and ecommerce stores. It helps connect with customers, provide real-time support, and drive sales across multiple communication channels. LiveChat helps businesses grow by enhancing website engagement and customer satisfaction.
LiveChat combines SOC 2 Type 2-audited security with GDPR and CCPA compliance, and its chat widget meets WCAG 2.2 AA accessibility standards. It also offers an MCP server to connect AI assistants for searching tickets and archived conversations.
Decision Intelligence
Best For
AIType
Starting Price
$19/mo
Billing Cycle
Annual
Free Trial
Yes
Credit Card
Not Required
Free Plan
No
Dimension Scores
· 7.5 avgHow good it is, across universal quality axes
Task Scores
· 6.6 avgWhat it can do, per category it works in · showing 9 of 10 tasks scoring 5+
Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →
- -Extra AI resolutions and API calls incur additional costs beyond base plans
- -Features and capabilities are part of Text plans, not legacy LiveChat subscriptions
- -Custom integrations via API may require development
Complexity
Company Size
Target Team Size
Target Skill Level
Privacy & data handling
Region restricted in:
Compliance audit trail
1 event- GDPR
Cookie Policy last updated
3mo ago · 2026-07-07 · source
The Model(s) Behind It
Model details — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.
AI-powered CRM software for small businesses to automate marketing, sales, and support.
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WooCommerce live chat with an AI Agent.
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Auto-updated
Trust Score
Excellent
Based on 14 data signals
Confidence: High
Reflects publicly available data, not an independent audit
Not yet checked
Some details are AI-generated estimates — verify with the vendor.
AI-generated estimate: Best For, Description, Limitations, Quick Answer, Tagline, What Makes Unique
How we source dataAI Governance & Regulatory Disclosures
Legally-sensitive fields — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.
Pricing verified from the vendor pricing page.
User Reviews
No reviews yet. Be the first to review!
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Who It's For1 rolesCustomer Service Representatives
Job Roles
Platform, Content & Languages3 content types8 languagesTextChatbotSocial MediaEnglishSpanish+10 more
Output Languages
Content Types
Publishes to
Accepts
Produces
Frequently Asked Questions
What can LiveChat do?
LiveChat can: AI Agent for customer service, Omnichannel inbox for various communication channels, Real-time visitor tracking and activity monitoring, Automated playbooks and ticket rules. Best for: Small teams earning their first revenue from chat.
How much does LiveChat cost?
LiveChat is a paid tool starting from $19 (billed annually) with a free trial available.
Is LiveChat free?
LiveChat is a paid tool, but offers a free trial so you can evaluate it before committing.
What makes LiveChat unique?
LiveChat combines SOC 2 Type 2-audited security with GDPR and CCPA compliance, and its chat widget meets WCAG 2.2 AA accessibility standards. It also offers an MCP server to connect AI assistants for searching tickets and archived conversations.
Does LiveChat have an API?
Yes, LiveChat offers a public API for developers to integrate its capabilities into custom applications and workflows.
What platforms does LiveChat support?
LiveChat is available on web, desktop, mobile, and API.
What languages does LiveChat support?
LiveChat supports 8 languages including English, Spanish, German, French, Japanese, and more.
Who is LiveChat for?
LiveChat is designed for Small teams earning their first revenue from chat; Scaling teams that want chat to drive revenue; Enterprise operations needing custom AI and dedicated support.