Best LiveChat Alternatives in 2026

Compare 12 alternatives to LiveChat. Find the perfect Customer Support tool for your needs.

LiveChat

LiveChat

Live chat software with AI that helps businesses connect with customers and drive sales.

$19/mo
Paid

12 Alternatives to LiveChat

What matters most to you?

Filter by Capabilities (all)
#1 Pick
Aircall
Aircall

Customer Support

83%
Quality Score

Evolve customer communications with AI that handles interactions end-to-end.

SOC 2
GDPR
Ease of Use
7→7
Customizability
7→8
Support
7→8
Integrations
8→10
$30/mo
Better Integrations +3 more
#2 Pick
Chatbase
Chatbase

Customer Support

78%
Quality Score

Conversational AI agents for customer experience

Free
SOC 2
GDPR
Ease of Use
7→8
Customizability
7→7
Support
7→6
Integrations
8→10
Free to start
Better Integrations +1 more
#3 Pick
Kustomer
Kustomer

Customer Support

78%
Quality Score

Turn customer interactions into lasting relationships and real business outcomes.

SOC 2
GDPR
Ease of Use
7→7
Customizability
7→8
Support
7→6
Integrations
8→10
Better Integrations +1 more
HubSpot Service Hub
HubSpot Service Hub

Customer Support

77%
Quality Score

AI-Powered Customer Service Platform for Growing Teams

Free
SOC 2
GDPR
Ease of Use
7→6
Customizability
7→8
Support
7→7
Integrations
8→10
Free to start
Better Integrations +1 more
Kommunicate
Kommunicate

Customer Support

77%
Quality Score

AI-Powered Customer Service Automation Platform

SOC 2
GDPR
Ease of Use
7→8
Customizability
7→7
Support
7→7
Integrations
8→9
$40/mo
Better Ease of Use +1 more
Yellow.ai
Yellow.ai

Customer Support

75%
Quality Score

AI agents for CX and EX automation

Free
SOC 2
GDPR
Ease of Use
7→4
Customizability
7→7
Support
7→8
Integrations
8→9
Free to start
Better Performance +2 more
Tidio
Tidio

Customer Support

73%
Quality Score

AI Customer Service That Turns Chats Into Revenue

Free
SOC 2
GDPR
Ease of Use
7→9
Customizability
7→7
Support
7→7
Integrations
8→8
Free to start
Better Ease of Use
Crisp
Crisp

Customer Support

73%
Quality Score

The AI Customer Support Platform for Every Business

Free
GDPR
Ease of Use
7→8
Customizability
7→7
Support
7→6
Integrations
8→10
Free to start
Better Integrations +1 more
Zendesk AI
Zendesk AI

Customer Support

73%
Quality Score

AI for customer service and support

SOC 2
GDPR
Ease of Use
7→7
Customizability
7→7
Support
7→8
Integrations
8→7
$19/mo
Better Support
Comm100 AI
Comm100 AI

Customer Support

72%
Quality Score

AI-Powered Omnichannel Customer Service Platform

SOC 2
GDPR
Ease of Use
7→4
Customizability
7→8
Support
7→5
Integrations
8→9
Better Customizability +2 more
Gorgias AI
Gorgias AI

Customer Support

72%
Quality Score

The Conversational AI platform for Ecommerce

Cheaper
SOC 2
GDPR
Ease of Use
7→6
Customizability
7→7
Support
7→6
Integrations
8→8
$10/mo
Help Scout AI
Help Scout AI

Customer Support

70%
Quality Score

Intuitive & Affordable Customer Service Software

Free
SOC 2
GDPR
Ease of Use
7→6
Customizability
7→7
Support
7→7
Integrations
8→10
Free to start
Better Integrations

* Quality Scores are based on 6 dimensions for tools, 7 for agents (ease of use, customizability, support, integrations, compliance & data protection, performance + agent planning) from public data. How we score →

Frequently Asked Questions

What are the best alternatives to LiveChat?
Based on our quality scores, the top tool alternatives to LiveChat in Customer Support are Aircall, Chatbase, Kustomer. We list 12 in total, ranked by weighted quality score across ease of use, customizability, support and integrations.
Is there a free alternative to LiveChat?
Yes. Among the alternatives listed here, Chatbase, HubSpot Service Hub, Yellow.ai, Tidio have a free plan.
What's cheaper than LiveChat?
LiveChat starts at $19/month. Cheaper alternatives listed here: Gorgias AI (from $10/month).
Which LiveChat alternative is best for my team?
Aircall: SMBs evolving customer communications. Chatbase: Enterprise CX teams scaling AI support across channels. Kustomer: B2C companies delivering better customer experiences.
Which LiveChat alternatives have an API?
Aircall, Chatbase, Kustomer, HubSpot Service Hub, Kommunicate offer API access (public or on an enterprise plan), according to their listed developer details.

Still Not Sure Which to Choose?

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