EngageBay
AI-powered CRM software for small businesses to automate marketing, sales, and support.
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Quick Answer
AIEngageBay is a unified CRM and marketing platform for small businesses and startups. It integrates chat, writing, summarization, and automation features. Best for solopreneurs and growing businesses seeking an affordable alternative to HubSpot. Offers a free plan.
EngageBay is an all-in-one CRM platform for small businesses and startups, combining marketing automation, email marketing, sales CRM, and helpdesk into a single tool. It helps capture leads, automate marketing, and manage customer relationships with built-in AI. EngageBay offers a free plan and paid plans starting from $12.74/user/month.
EngageBay provides an all-in-one CRM solution specifically built for small businesses and startups, offering comparable core features to HubSpot at a fraction of the cost. It includes AI-powered email marketing and chatbots, trained on your own knowledge base, to automate customer support and reduce ticket volume.
Decision Intelligence
Best For
AIType
Billing Cycle
Per User
Free Trial
No
Credit Card
Not Required
Free Plan
Yes
Dimension Scores
· 6.2 avgHow good it is, across universal quality axes
Task Scores
· 7.1 avgWhat it can do, per category it works in · showing 10 of 10 tasks scoring 5+
Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →
- -Free plan is limited to 250 contacts and 1,000 branded emails per month
- -Free plan supports only 2 lists, 10 web pop-ups, 10 forms, and 1 landing page
- -Growth plan supports 10 automations/workflows with 15 nodes per automation/workflow
- -Pro plan supports 20 automations/workflows with 25 nodes per automation/workflow
- -API calls are limited to 5,000/month on Basic, 10,000/month on Growth, and 15,000/month on Pro plans
Complexity
Company Size
Target Team Size
Target Skill Level
Privacy & data handling
The Model(s) Behind It
Model details — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.
Cut 13 hours of marketing busywork each week with autonomous marketing.
Email & SMS marketing for ecommerce
Open source AI analytics you can verify
The spreadsheet for AI analysis and data science
Connects EngageBay with 250+ business tools
Email delivery service integration
Email delivery service integration
Email delivery service integration
Auto-updated
Trust Score
Very Good
Based on 8 data signals
Confidence: High
Reflects publicly available data, not an independent audit
No published data
Not yet checked
Some details are AI-generated estimates — verify with the vendor.
AI-generated estimate: Best For, Description, Limitations, Quick Answer, Tagline, What Makes Unique
How we source dataAI Governance & Regulatory Disclosures
Legally-sensitive fields — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.
Pricing verified from the vendor pricing page.
User Reviews
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Who It's For3 rolesMarket Research Analysts and Marketing SpecialistsMarketing ManagersPublic Relations Specialists
Platform, Content & Languages6 content types2 languagesTextEmailSocial MediaEnglishSpanish+11 more
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Frequently Asked Questions
What can EngageBay do?
EngageBay can: Marketing Automation, AI Email Marketing, AI Chatbot, Free Helpdesk. Best for: Solopreneurs needing a free CRM with essential marketing and sales tools.
How much does EngageBay cost?
EngageBay offers a free plan, with paid plans starting from $11.04 per user.
Is EngageBay free?
EngageBay offers a free plan with limited features. Paid upgrades are available for advanced usage.
What makes EngageBay unique?
EngageBay provides an all-in-one CRM solution specifically built for small businesses and startups, offering comparable core features to HubSpot at a fraction of the cost. It includes AI-powered email marketing and chatbots, trained on your own knowledge base, to automate customer support and reduce ticket volume.
Does EngageBay have an API?
Yes, EngageBay offers a public API for developers to integrate its capabilities into custom applications and workflows.
What platforms does EngageBay support?
EngageBay is available on web, mobile, and API.
What languages does EngageBay support?
EngageBay supports 2 languages: English, Spanish.
Does EngageBay work offline?
No, EngageBay requires an active internet connection to function.
Who is EngageBay for?
EngageBay is designed for Solopreneurs needing a free CRM with essential marketing and sales tools; Small businesses looking to automate marketing and sales processes; Startups managing customer relationships and scaling operations.