ActiveCampaign

ActiveCampaign

Verified

Cut 13 hours of marketing busywork each week with autonomous marketing.

SOC 2 Type II
GDPR
HIPAA
Public status page
No training on your data
+8
Last updated: Oct 30, 2026
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activecampaign.com

Quick Answer

ActiveCampaign is a customer experience automation platform for mid-market marketing teams. It offers AI-driven email marketing, SMS, and WhatsApp automation, plus a CRM. It integrates with over 1,000 other tools. Best for growing businesses and agencies managing multiple brands. Paid plans start at $15 with a 14-day free trial.

About ActiveCampaignAI

ActiveCampaign is a marketing automation platform that helps businesses automate and optimize customer journeys across multiple channels. It offers AI-powered features for email marketing, SMS, and WhatsApp, along with a CRM and over 1,000 integrations. The platform is designed to drive higher engagement and streamline marketing efforts for growing businesses.

What Makes It UniqueAI

ActiveCampaign's Active Intelligence 3.0: Wavelength proactively watches over accounts, handles repeat work, and prepares the next marketing move, all grounded in existing context and history. It also connects to external AI tools like ChatGPT and Claude via MCP connectors to manage marketing data.

AI-extracted from public sources. May contain errors. Methodology · Report an error

Decision Intelligence

Best For

AI
Mid-market marketing teams seeking to automate customer journeys
Businesses looking to integrate AI tools like ChatGPT and Claude into their marketing stack
Ecommerce and retail companies needing personalized email and SMS campaigns
Agencies managing multiple client brands with cross-channel marketing needs
SaaS and technology companies focused on customer engagement and retention
Pricing Overview

Type

Paid

Starting Price

$15/mo

Billing Cycle

Annual

Free Trial

Yes

Credit Card

Not Required

Free Plan

No

Dimension Scores

· 8.0 avg

How good it is, across universal quality axes

Ease of Use6/10
Customization8/10
Support8/10
Integration10/10
Compliance & Data Protection8/10
Performance8/10
AI-scored from up to 37 public sources, reviewed by a person·High confidenceHow we score

Task Scores

· 7.6 avg

What it can do, per category it works in · showing 9 of 10 tasks scoring 5+

Email Drafting9/10
Follow Up Sequences9/10
Newsletter Creation9/10
Personalization9/10
Scheduling Automation9/10
Template Management8/10
Analytics Tracking8/10
Subject Line Optimization7/10
Reply Handling6/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Chat
Image Generation
Writing
Summarization
Automation
RAG
Categories
Email Communication
Sales CRM
General Writing
Data Analytics
Marketing General
Limitations
  • -Active Intelligence features have limits on lower-tier plans
  • -SMS marketing is an add-on and MMS is only available in the US and AU
  • -WhatsApp messaging is an add-on.
  • -Transactional email is an add-on.
  • -Custom reporting is an add-on for Plus and Pro plans and is not available on Starter
Fit Score

Complexity

Intermediate

Company Size

Small
Medium
Enterprise

Target Team Size

Small Team
Large Team

Target Skill Level

Intermediate
Technical Specifications
SDK Available (unknown)
MCP Compatible
Team Features
Webhook Support
Has Demo
Function Calling (unknown)
Sandbox Mode
Audit Logs
No Signup
Works Offline (unknown)
Requires Host App
Framework
MCP Server
Inference API
Browser Extensions
MCP transport:
Streamable HTTP
Authentication
Single Sign-On
SAML
Okta
Auth0
Microsoft Entra ID
Developer Access
API
Public
REST
Webhooks→ Docs
Sandbox
Login required
Deployment:
Cloud
Response time (est.):
Fast
MCP Servers:
Stripe
Compliance, Privacy & Trust
GDPR: Stated by vendor
DPA
SOC 2: Stated by vendor
Type II
HIPAA: Stated by vendor
Privacy & data handling
Trains on user data: No
Data retention: Until Deleted
PII handling: Allowed
Data deletion: Instant
Model isolation: Dedicated
Copyright policy: User Owns Output

Region restricted in:

Cuba
Iran
North Korea
Syria
Human review:
Recommended

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Model Weight Availability
Closed API (no weights)
Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Video

Trust Score

97/100

Excellent

Based on 14 data signals

Confidence: High

Reflects publicly available data, not an independent audit

Compliance & Verified38/38
VerifiedYes
GDPRYes
SOC 2 reportYes
SOC 2 Type IIYes
HIPAAYes
Human ReviewYes
Operational25/25
Status PageYes
Data ResidencyUS, EU, APAC
Reliability7/10
Uptime (measured)99.85%
Market Proof10/10
Notable CustomersPit Boss Grills, Museum of Science and Industry, Chicago, Ducks Unlimited Canada
Company17/17
Company ListedYes
Team Size501-1000
User Base100K-500K
FundingSeries C
Health—

Not yet checked

AI-Assisted Data

Some details are AI-generated estimates — verify with the vendor.

AI-generated estimate: Best For, Description, Tagline, What Makes Unique

How we source data

AI Governance & Regulatory Disclosures

Legally-sensitive fields — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

EU AI Act Risk Tier
Unclassified

Switching & Migration

Migration Difficulty
Moderate Effort
Data portable as:
CSV
XLSX
Support:
Email
Live Chat
Support Ticket
Community Forum
Help Center
Knowledge Base
Documentation
Phone
Dedicated Account Manager
Priority
Quick Stats
PlatformsWeb, Mobile, API
Integrations30
User Base100K-500K
VerifiedOct 2026
Company & Links
CompanyActiveCampaign
Founded2003
Based inUnited States
FundingSeries C · $360M
Valuation
DocumentationChangelog
All Features
Autonomous marketing
AI-powered campaign builder
Email marketing automation
SMS marketing automation
WhatsApp messaging automation
CRM for sales teams
1,000+ app integrations
AI-suggested segments and actions
Pricing Plans
Free tier available
Starter
$15/month, billed annually
Free trial · no card needed
  • Active Intelligence (limits apply)
  • Marketing automation
  • Email Marketing
  • Limited segmentation
  • 5 actions per automation
  • Standard CRM & ecommerce integrations
  • Plus
    $49/month, billed annually
    Free trial · no card needed
  • Active Intelligence (limits apply)
  • Marketing automation
  • Email Marketing
  • Standard segmentation
  • Unlimited automation actions
  • Standard CRM & ecommerce integrations
  • Most Popular
    Pro
    $79/month, billed annually
    Free trial · no card needed
  • Active Intelligence
  • Marketing automation
  • Email Marketing
  • Advanced segmentation
  • Unlimited automation actions
  • Standard CRM & premium ecommerce integrations
  • Enterprise
    $145/month, billed annually
    Free trial · no card needed
  • Active Intelligence
  • Marketing automation
  • Email Marketing
  • Premium segmentation
  • Unlimited automation actions
  • Premium CRM & ecommerce integrations
  • Pricing verified from the vendor pricing page.

    User Reviews

    No reviews yet. Be the first to review!

    Who It's For
    3 roles
    Market Research Analysts and Marketing SpecialistsMarketing ManagersPublic Relations Specialists
    Platform, Content & Languages
    4 content types
    18 languages
    TextEmailSocial MediaCzechDutch+27 more

    Output Languages

    English
    Portuguese
    French
    Italian
    German
    Spanish

    Content Types

    Text
    Email
    Social Media
    Image

    Publishes to

    Facebook
    Instagram
    WhatsApp

    Accepts

    Text
    CSV
    Spreadsheet
    URL
    Document

    Produces

    Text
    Image
    Document
    URL
    API
    Languages: Czech, Dutch, English, French, German, Hungarian, Indonesian, Italian, Polish, Portuguese, Russian, Slovenian, Spanish, Danish, Finnish, Simplified Chinese, Turkish, Vietnamese

    Frequently Asked Questions

    What can ActiveCampaign do?

    ActiveCampaign can: Autonomous marketing, AI-powered campaign builder, Email marketing automation, SMS marketing automation. Best for: Mid-market marketing teams seeking to automate customer journeys.

    How much does ActiveCampaign cost?

    ActiveCampaign is a paid tool starting from $15 (billed annually) with a free trial available.

    Is ActiveCampaign free?

    ActiveCampaign is a paid tool, but offers a free trial so you can evaluate it before committing.

    What makes ActiveCampaign unique?

    ActiveCampaign's Active Intelligence 3.0: Wavelength proactively watches over accounts, handles repeat work, and prepares the next marketing move, all grounded in existing context and history. It also connects to external AI tools like ChatGPT and Claude via MCP connectors to manage marketing data.

    Does ActiveCampaign have an API?

    Yes, ActiveCampaign offers a public API for developers to integrate its capabilities into custom applications and workflows.

    What platforms does ActiveCampaign support?

    ActiveCampaign is available on web, mobile, and API.

    What languages does ActiveCampaign support?

    ActiveCampaign supports 18 languages including Czech, Dutch, English, French, German, and more.

    Who is ActiveCampaign for?

    ActiveCampaign is designed for Mid-market marketing teams seeking to automate customer journeys; Businesses looking to integrate AI tools like ChatGPT and Claude into their marketing stack; Ecommerce and retail companies needing personalized email and SMS campaigns.