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Typewise

Typewise

Verified
AI-Native
Easiest to use

AI Agent Platform for Customer Service

GDPR
ISO 27001
No training on your data
PII auto-redacted
Global
+6
Last updated: Oct 10, 2026
Paid
Visit Site
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typewise.app

Quick Answer

AI

Typewise is an AI customer experience platform for businesses that resolves customer service requests end-to-end. It boasts over 3,500 integrations and offers EU data hosting with zero data retention. Best for modern customer teams looking to boost satisfaction and reduce costs. Plans start from $99/month with a free trial.

About TypewiseAI

Typewise is an AI customer experience platform for businesses that resolves customer service requests end-to-end across multiple channels. It features an AI operator, Nova, that sets up and improves agents in plain language. The platform is ISO 27001 certified, GDPR compliant, and aligned with the EU AI Act.

What Makes It UniqueAI

Typewise is a resolution engine, not just a chatbot, designed to complete entire customer requests by integrating with existing systems and learning from interactions, with human oversight.

AI-extracted from public sources. May contain errors. Methodology · Report an error

Decision Intelligence

Best For

AI
Small and mid-size businesses launching AI support
Growing teams scaling support across every channel
Established teams needing a hands-on partner for higher volumes
Large organizations with security and scale needs
Pricing Overview

Type

Paid

Free Trial

Yes

Credit Card

Not Required

Free Plan

Yes

Dimension Scores

· 6.5 avg

How good it is, across universal quality axes

Ease of Use7/10
Customization7/10
Support7/10
Integration8/10
Compliance & Data Protection5/10
Performance5/10
AI-analyzed from product data·High confidenceHow we score

Task Scores

· 6.9 avg

What it can do, per category it works in · showing 8 of 10 tasks scoring 5+

Auto Resolution9/10
Multi Channel Support9/10
Ticket Management8/10
Live Chat8/10
Escalation Rules8/10
Knowledge Base7/10
Customer Satisfaction7/10
Response Templates6/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Chat
Writing
Summarization
Automation
Agent
RAG
Data Analysis
File Upload
LimitationsAI
  • -Pricing is success-based with a per-resolution rate on top of a monthly plan
  • -The website does not currently provide a cookie preference control
Fit Score

Complexity

Intermediate

Company Size

Small
Medium
Enterprise

Target Team Size

Small Team
Large Team

Target Skill Level

Intermediate
Technical Specifications
SDK Available (unknown)
MCP Compatible
Team Features
Webhook Support (unknown)
Has Demo
Function Calling (unknown)
Sandbox Mode
Audit Logs
No Signup
Works Offline (unknown)
Requires Host App
Framework
MCP Server
Inference API
Authentication
Single Sign-On
SAML
Developer Access
Sandbox
Login required
Deployment:
Cloud
Compliance, Privacy & Trust
GDPR: Stated by vendor
SOC 2: No info available
HIPAA: No info available
ISO 27001: Stated by vendor
Privacy & data handling
Trains on user data: No
Data retention: Until Deleted
PII handling: Auto Redacted
Data deletion: 30 Days
Human review:
Recommended

Compliance audit trail

2 events
  1. GDPR

    Privacy Policy effective date

    This month · October 2026 · source

  2. GDPR

    Earlier version of Privacy Policy

    1mo ago · 2026-09-10 · source

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Integrations & Connections
30 connections
ZE
ZendeskNative

Read, triage and resolve Zendesk tickets end to end.

FR
FreshdeskNative

Read, triage and resolve Freshdesk tickets end to end.

IN
IntercomNative

Read, triage and resolve Intercom tickets end to end.

GO
GorgiasNative

Read, triage and resolve Gorgias tickets end to end.

HE
Help ScoutNative

Read, triage and resolve Help Scout tickets end to end.

FR
FrontNative

Read, triage and resolve Front tickets end to end.

KU
KustomerNative

Read, triage and resolve Kustomer tickets end to end.

ZO
Zoho DeskNative

Read, triage and resolve Zoho Desk tickets end to end.

Auto-updated

Trust Score

75/100

Very Good

Based on 9 data signals

Confidence: High

Reflects publicly available data, not an independent audit

Compliance & Verified38/38
VerifiedYes
GDPRYes
ISO 27001/27701/42001Yes
Human ReviewYes
Operational25/25
Data ResidencyEU, US, Switzerland
Reliability0/10

No published data

Market Proof10/10
Notable CustomersTUI Cruises, Iveco, Beurer
Company17/17
Company ListedYes
User Base1M-10M
FundingSeed
Health—

Not yet checked

AI-Assisted Data

Some details are AI-generated estimates — verify with the vendor.

AI-generated estimate: Best For, Description, Limitations, Quick Answer, What Makes Unique

How we source data

AI Governance & Regulatory Disclosures

Legally-sensitive fields — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

EU AI Act Risk Tier
Unclassified

Switching & Migration

Migration Difficulty
Moderate Effort
Data portable as:
PDF
Support:
Email
In-App Chat
Dedicated Account Manager
Help Center
Documentation
Standard
Quick Stats
PlatformsWeb, API
Integrations30+
User Base1M-10M
Launched2020
Setup TimeMinutes
VerifiedOct 2026
Company & Links
CompanyTypewise
Founded2020
Based inSwitzerland
Last major updateOct 2026
FundingSeed · $5M
DocumentationChangelog
All Features
End-to-end request resolution
AI operator (Nova) for setup and improvement
3,500+ integrations across helpdesk, CRM, e-commerce, payments, communication, data, and ERP
Human hand-off with full context
Automated evaluations and simulations
EU data hosting and zero data retention options
Pricing Plans
Free tier available
Free
Free
STARTER
$99/month
Free trial · no card needed
  • 1 user included
  • Email + chat
  • $20/mo AI Operator budget
  • Pay as you go, $2 / resolution
  • Most Popular
    GROWTH
    $599/month
    Free trial · no card needed
  • 5 users included
  • All digital channels
  • $100/mo AI Operator budget
  • Volume packages down to $1 / resolution
  • BUSINESS
    Custom/year
  • Multiple workspaces (multi-brand)
  • Dedicated success consultant
  • Custom integrations
  • ENTERPRISE
    Custom/year
  • SSO included
  • Custom DPA
  • Unlimited workspaces
  • $1,500/mo AI Operator budget
  • Success consultant + engineer
  • Pricing verified from the vendor pricing page.

    User Reviews

    No reviews yet. Be the first to review!

    Who It's For
    1 roles
    Customer Service Representatives
    Platform, Content & Languages
    4 content types
    1 languages
    TextEmailChatbotEnglish+7 more

    Content Types

    Text
    Email
    Chatbot
    Social Media

    Publishes to

    Instagram
    Discord

    Accepts

    Text
    URL
    Document
    API

    Produces

    Text
    Document
    Languages: English

    Frequently Asked Questions