Vapi vs ElevenLabs

Comprehensive side-by-side comparison — features, pricing, performance, and more.

Data last refreshed October 2026

Vapi

Build & deploy advanced voice AI agents

Paid

85% verification coverage

ElevenLabs

Eleven Labs Inc.

Free AI Voice Generator & Voice Agents Platform

Freemium

89% verification coverage

Trust & Reliability

Vapi

Uptime:99.937%Status page

Users:1M-10M

Customers (per vendor):Amazon Ring, Intuit, ServiceTitan +7

GDPR

SOC 2

HIPAA

ElevenLabs

Customers (per vendor):Twilio, The Walt Disney Studios, Cisco +4

GDPR

SOC 2

HIPAA

Overall Winner: ElevenLabs

7.8/10 vs Vapi at 7.3/10

Leads in:

Performance

Support

Compliance & Data Protection

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

AI Comparison Summary

Vapi

7.3

avg score

ElevenLabs

7.8

avg score

ElevenLabs leads overall — particularly in Ease of Use and Performance.

Vapi has an edge in Integration.

Based on 6 dimensions

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Overall Winner

ElevenLabs

7.8 / 10

Vapi

Best For

Builders and early teams needing fast iteration for voice agents

Scaling teams in production requiring reliability and advanced features

Sophisticated organizations deploying voice agents at enterprise scale

Developers building voice AI applications with full programmatic control

ElevenLabs

Best For

Enterprises deploying conversational AI agents for customer support

Content creators producing audiobooks, podcasts, and video voiceovers

Developers building AI audio features into their products

Marketers localizing campaigns for global audiences

* Verdict is based on our algorithmic scoring of publicly available data. Learn about our methodology

Vapi is best for

🎵Audio & Voice7.5🤖Automation & Agents7.2💻Coding & Dev7.0

ElevenLabs is best for

🎵Audio & Voice8.4🤖Automation & Agents8.0🎬Video8.0

Filter by your use case:

Limitations

Vapi

Cons

Raw data retention is limited to 14 days on the "No Success Package" tier
Email support without SLA on the "No Success Package" tier
Pro plan has a minimum monthly fee of $999
HIPAA compliance is an add-on for $2,000/month
Optional Providers are not Vapi subprocessors and are not covered by Vapi's DPA

ElevenLabs

Cons

Commercial use licensing for music varies by subscription tier
Free plan is capped at 10k credits per month and 3 projects in Studio
v3 Text to Speech model has a 5,000 character limit
v2 Multilingual Text to Speech model has a 10,000 character limit
Music generation has a 5-minute duration limit
Voice Isolator and Voice Changer files are limited to 500MB/1 hour long

Weighted Score — Adjust What Matters to You

Pick a profile or drag sliders — scores and radar update instantly on the right.

Quick profiles:

Ease of Use5

Customization5

Support5

Integration5

Compliance & Data Protection5

Performance5

Planning Quality5

Dimension Comparison

Vapi

7.3

/ 10

ElevenLabs

7.8

/ 10

Your pick

Dimension Breakdown

Ease of Use

How intuitive is onboarding, UI navigation, and day-to-day usage for the target audience?

Vapi

4.0

ElevenLabs

6.0▲ +2.0

Customization

Calculated

How much can users tailor workflows, settings, prompts, or outputs to their needs?

Vapi

8.0

ElevenLabs

8.0

Support

How strong is the documentation, customer support, community, and learning resources?

Vapi

7.0

ElevenLabs

8.0▲ +1.0

Integration

Calculated

How well does it connect with other tools, APIs, and workflows?

Vapi

10.0▲ +3.0

ElevenLabs

7.0

Compliance & Data Protection

Calculated

Compliance certifications and data-protection posture, counted from ten verified signals: SOC 2 Type II, GDPR compliance, HIPAA, WCAG AA/AAA, PII redaction, licensed-only training, a published sub-processor list, a downloadable DPA, not training on user data, and a documented deletion path

Vapi

7.0

ElevenLabs

8.0▲ +1.0

Performance

Calculated

Latency + throughput speed

Vapi

8.0

ElevenLabs

10.0▲ +2.0

Planning Quality

Calculated

Multi-step planning depth + replanning capability

Vapi

—

ElevenLabs

—

Calculated = derived from structured signals (integration count, API/open-source config, compliance certs, response-time). AI = LLM-assessed from public website content. Methodology

Task Performance

Vapi

Task

ElevenLabs

8.0

Voice Naturalness

10.0

8.0

Language Coverage

9.0

6.0

Speaker Cloning

10.0

7.0

Transcription Accuracy

8.0

9.0

Real Time Processing

9.0

6.0

Emotion Control

9.0

8.0

Noise Handling

8.0

5.0

Format Support

8.0

3.0

Speaker Diarization

7.0

8.0

Custom Vocabulary

6.0

2.0

Flow Builder

8.0

5.0

No Code Design

7.0

* Task scores (1–10) are algorithmically generated from publicly available data.

Data is sourced from public information and vendor websites. It may not always be up-to-date — verify pricing and features directly with the vendor before purchasing.Report inaccuracy

Frequently Asked Questions

What are the main differences between Vapi and ElevenLabs?

Vapi — "Build & deploy advanced voice AI agents". ElevenLabs — "Free AI Voice Generator & Voice Agents Platform". The Features section on this page compares them side by side.

Who is Vapi best for compared with ElevenLabs?

Vapi is best for Builders and early teams needing fast iteration for voice agents; and for Scaling teams in production requiring reliability and advanced features. ElevenLabs is best for Enterprises deploying conversational AI agents for customer support; and for Content creators producing audiobooks, podcasts, and video voiceovers.

How does the pricing of Vapi compare with ElevenLabs?

Vapi is paid, includes a free plan, paid plans start at $29/month. ElevenLabs is freemium, includes a free plan, paid plans start at $6/month. Always verify current pricing with the vendor.

Does Vapi or ElevenLabs have a free plan?

Vapi has a free plan. ElevenLabs has a free plan. Always verify current pricing with the vendor.

Do Vapi and ElevenLabs offer an API?

Vapi offers a public API. ElevenLabs offers a public API.

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