Vapi
Build & deploy advanced voice AI agents
More
Quick Answer
AIVapi is a developer platform for building voice AI agents that can make and receive phone calls. It supports integrations with major LLM providers like OpenAI and Anthropic, and telephony services like Twilio. The platform is best for developers and enterprises looking to automate customer interactions with low-latency, human-like voice AI. Pricing starts with a free tier and usage-based billing, with paid plans from $29/month.
Vapi is a developer platform for building advanced voice AI agents that can make and receive phone calls. It handles complex infrastructure, allowing users to focus on creating natural voice experiences. Vapi offers real-time conversations, phone and web integration, and multi-assistant orchestration.
Vapi provides a unified platform for building, deploying, and improving voice AI agents with orchestration, real-time monitoring, and enterprise-grade configurability. It allows developers to fine-tune every part of the voice AI experience without building custom tooling, supporting sub-500ms latency for natural conversations.
Decision Intelligence
Best For
AIType
Billing Cycle
Usage Based
Free Trial
No
Credit Card
Not Required
Free Plan
Yes
Dimension Scores
· 7.3 avgHow good it is, across universal quality axes
Task Scores
· 7.3 avgWhat it can do, per category it works in · showing 10 of 10 tasks scoring 5+
Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →
- -Raw data retention is limited to 14 days on the "No Success Package" tier
- -Email support without SLA on the "No Success Package" tier
- -Pro plan has a minimum monthly fee of $999
- -HIPAA compliance is an add-on for $2,000/month
- -Optional Providers are not Vapi subprocessors and are not covered by Vapi's DPA
Complexity
Company Size
Target Team Size
Target Skill Level
Privacy & data handling
Compliance audit trail
3 events- SOC 2
SOC 2 Type II and SOC 3 examinations completed, covering Security, Availability, and Confidentiality trust services categories.
1mo ago · 2026-09-22
- Subprocessors
Vapi will begin using a two-tier model for third-party providers that may process Customer Personal Data.
1mo ago · 2026-09-14
- Subprocessors
Soniox, a transcription service provider, added to subprocessor list.
6mo ago · 2026-04-30
The Model(s) Behind It
Model details — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.
Base Models
Uses Models
Real-time speech & transcription models for voice agents
Speech APIs powering Voice AI — multilingual speech-to-text
Large Language Model and Transcriber/Voice provider
Large Language Model provider
Voice and Transcriber provider
Transcriber and Voice provider
Transcriber provider
Voice provider
Auto-updated
Trust Score
Excellent
Based on 13 data signals
Confidence: High
Reflects publicly available data, not an independent audit
Not yet checked
Some details are AI-generated estimates — verify with the vendor.
AI-generated estimate: Best For, Description, Limitations, Quick Answer, What Makes Unique
How we source dataAI Governance & Regulatory Disclosures
Legally-sensitive fields — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.
Switching & Migration
Pricing verified from the vendor pricing page.
User Reviews
No reviews yet. Be the first to review!
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Who It's For3 rolesMusic Directors and ComposersMusicians and SingersSound Engineering Technicians
Platform, Content & Languages3 content types1 languagesAudioTextChatbotEnglish+5 more
Output Languages
Content Types
Accepts
Produces
Frequently Asked Questions
What can Vapi do?
Vapi can: Real-time conversations with sub-600ms response times, Phone integration for inbound and outbound calls, Web integration for embedding voice calls in applications, Tool integration to connect with APIs and existing systems. Best for: Builders and early teams needing fast iteration for voice agents.
How much does Vapi cost?
Vapi is a paid tool starting from $29/month.
Is Vapi free?
Vapi offers a free plan with limited features. Paid upgrades are available for advanced usage.
What makes Vapi unique?
Vapi provides a unified platform for building, deploying, and improving voice AI agents with orchestration, real-time monitoring, and enterprise-grade configurability. It allows developers to fine-tune every part of the voice AI experience without building custom tooling, supporting sub-500ms latency for natural conversations.
Does Vapi have an API?
Yes, Vapi offers a public API for developers to integrate its capabilities into custom applications and workflows.
What platforms does Vapi support?
Vapi is available on web and API.
What languages does Vapi support?
Vapi supports English.
Does Vapi work offline?
No, Vapi requires an active internet connection to function.
Who is Vapi for?
Vapi is designed for Builders and early teams needing fast iteration for voice agents; Scaling teams in production requiring reliability and advanced features; Sophisticated organizations deploying voice agents at enterprise scale.