Kore.ai

Kore.ai

Verified
AI-Native

Enterprise Agentic AI Platform

SOC 2 Type II
GDPR
ISO 27001
Public status page
No training on your data
+9
Last updated: Nov 3, 2026
Enterprise
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Quick Answer

AI

Kore.ai is an enterprise platform for building and deploying AI agents. It supports many conversations annually across its customer base, including Microsoft and AWS. Best for mid-market and enterprise companies transforming customer service or streamlining employee productivity. Contact sales for pricing.

About Kore.aiAI

Kore.ai is an enterprise agentic AI platform that helps organizations build, scale, and optimize AI agents for customer experience and employee productivity. It offers pre-built applications for various industries and functions, including voice and digital AI agents, agent assistance, and quality management. Kore.ai is built on the Artemis platform, designed for secure and flexible deployment.

What Makes It UniqueAI

Kore.ai's Artemis platform features a Dual-Brain Architecture with an agentic engine and a deterministic validator, along with an Agent Blueprint Language (ABL) for compile-time validated, version-controlled, and AI-programmable agent systems. It also includes Arch AI, a multi-agent system that drives the full lifecycle of AI agent development.

AI-extracted from public sources. May contain errors. Methodology · Report an error

Decision Intelligence

Best For

AI
Mid-market and enterprise companies transforming customer service
Large organizations streamlining employee productivity
Enterprise legal teams improving review accuracy and reducing risk
Banking institutions reducing costs and elevating customer experiences
Healthcare providers automating patient interactions and claims
Retail businesses enhancing product search and cart management
Pricing Overview

Type

Enterprise

Dimension Scores

· 6.3 avg

How good it is, across universal quality axes

Ease of Use3/10
Customization8/10
Support6/10
Integration10/10
Compliance & Data Protection6/10
Performance5/10
AI-scored from up to 37 public sources, reviewed by a person·High confidenceHow we score

Task Scores

· 8.3 avg

What it can do, per category it works in · showing 10 of 10 tasks scoring 5+

Role Definition9/10
Agent Coordination9/10
Workflow Orchestration9/10
Observability9/10
Task Decomposition8/10
Inter Agent Communication8/10
Tool Use Delegation8/10
State Management8/10
Scalability Throughput8/10
Error Recovery7/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Chat
Automation
Agent
RAG
Search
Data Analysis
Fine-Tuning
Model Evaluation
Categories
Automation Agents
Multi Agent Systems
Customer Support
Search Discovery
Hr Recruiting
Fit Score

Complexity

Advanced

Company Size

Medium
Enterprise

Target Team Size

Large Team

Target Skill Level

Expert
Technical Specifications
SDK Available
MCP Compatible
Team Features
Webhook Support
Has Demo
Function Calling
Sandbox Mode (unknown)
Audit Logs
No Signup
Works Offline (unknown)
Requires Host App
Framework
MCP Server
Inference API
Browser Extensions
MCP transport:
STDIO
Authentication
Single Sign-On
SAML
Okta
Microsoft Entra ID
OneLogin
Developer Access
API
Public
REST
SDK
@koreai/artemis-react-native-ui-sdk
JavaScript
TypeScript
Kotlin
Swift
Webhooks→ Docs
Deployment:
Cloud
Compliance, Privacy & Trust
GDPR: Stated by vendor
SOC 2: Stated by vendor
Type II
HIPAA: No info available
ISO 27001: Stated by vendor
Privacy & data handling
Trains on user data: No
PII handling: Auto Redacted
Data deletion: Upon Request
Model isolation: Shared
Copyright policy: User Owns Output
Human review:
Recommended

Compliance audit trail

1 event
  1. GDPR

    Privacy Policy last updated

    1mo ago · 2026-09-07 · source

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Powered By

Base Models

Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Integrations & Connections
28 connections
K
A
+24
Automation Anywhere
Automation Anywhere

The #1 provider of agentic automation — RPA & AI agents

MC
Microsoft Copilot StudioNative

Seamlessly integrate within Microsoft environments

AZ
Azure MarketplaceNative

Find Kore.ai on the Azure Marketplace

AM
Amazon BedrockNative

Integrated with AWS services

AM
Amazon QNative

Integrated with AWS services

AM
Amazon ConnectNative

Integrated with AWS services

AW
AWS MarketplaceNative

Find Kore.ai on the AWS marketplace

SH
SharePointNative

Search and summarize legal documents across platforms

Auto-updated

Video

Trust Score

90/100

Excellent

Based on 11 data signals

Confidence: High

Reflects publicly available data, not an independent audit

Compliance & Verified38/38
VerifiedYes
GDPRYes
SOC 2 reportYes
SOC 2 Type IIYes
ISO 27001/27701/42001Yes
Human ReviewYes
Operational25/25
Status PageYes
Data ResidencyUS, UK, EU, Japan, Australia, Singapore, UAE, Saudi Arabia, India
Reliability0/10

No published data

Market Proof10/10
Notable CustomersMorgan Stanley, Pfizer, Deutsche Bank
Company17/17
Company ListedYes
FundingSeries D+
Health—

Not yet checked

AI-Assisted Data

Some details are AI-generated estimates — verify with the vendor.

AI-generated estimate: Best For, Description, Limitations, Quick Answer, What Makes Unique

How we source data

AI Governance & Regulatory Disclosures

Legally-sensitive fields — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

EU AI Act Risk Tier
Unclassified

Switching & Migration

Migration Difficulty
Significant Effort
Support:
Email
Support Ticket
Knowledge Base
Documentation
Community Forum
Quick Stats
Base ModelGPT-4o
PlatformsWeb, API, Microsoft Teams +1
Integrations27
VerifiedNov 2026
Company & Links
CompanyKore.ai Inc.
Founded2013
Based inUnited States
Last major updateMay 2026
FundingSeries D+ · $296M
DocumentationChangelog
All Features
Voice and digital AI agents
Agent assistance
Quality management
AI-native contact center
Enterprise search
AI for HR
AI for IT
AI for Recruiting
Pricing Plans
Custom pricing — contact sales for a quote.

User Reviews

No reviews yet. Be the first to review!

Who It's For
4 roles
Software DevelopersComputer ProgrammersWeb Developers+1 more
Platform, Content & Languages
4 content types
2 languages
TextDocumentEmailEnglishSpanish+8 more

Output Languages

Afrikaans
Haitian Creole
Romanian
Amharic
Hungarian
Russian
Assamese
Irish
Arabic
Indonesian
Slovak
Azerbaijani
Slovenian
Armenian
Icelandic
Spanish
Albanian
Italian
Samoan
Bulgarian
Japanese
Shona
Belarusian
Javanese
Somali
Bangla
Kazakh
Serbian
Basque
Khmer
Bosnian
Kannada
Sundanese
Burmese
Korean
Swedish
Kurdish
Swahili
Catalan
Kyrgyz
Tamil
Chinese
Corsican
Tibetan
Croatian
Luxembourgish
Telugu
Czech
Lao
Tajik
Danish
Lithuanian
Thai
Dutch
Latvian
Turkmen
English
Marathi
Esperanto
Malay
Turkish
Estonian
Malagasy
Tatar
Finnish
Uyghur
French
Macedonian
Urdu
Maltese
Ukrainian
German
Malayalam
Uzbek
Greek
Mongolian
Vietnamese
Galician
Nepali
Wolof
Georgian
Norwegian
Welsh
Gujarati
Nyanja
Xhosa
Hausa
Odia
Yiddish
Punjabi
Yoruba
Hebrew
Polish
Zulu
Hindi
Portuguese
Persian

Content Types

Text
Document
Email
Chatbot

Accepts

Text
Document
URL

Produces

Text
Document
Code
JSON
Languages: English, Spanish

Frequently Asked Questions

What can Kore.ai do?

Kore.ai can: Voice and digital AI agents, Agent assistance, Quality management, AI-native contact center. Best for: Mid-market and enterprise companies transforming customer service.

How much does Kore.ai cost?

Kore.ai uses enterprise pricing. Contact their sales team for a custom quote.

Is Kore.ai free?

No, Kore.ai is a paid tool. Pricing is custom — contact their sales team for a quote.

What makes Kore.ai unique?

Kore.ai's Artemis platform features a Dual-Brain Architecture with an agentic engine and a deterministic validator, along with an Agent Blueprint Language (ABL) for compile-time validated, version-controlled, and AI-programmable agent systems. It also includes Arch AI, a multi-agent system that drives the full lifecycle of AI agent development.

Does Kore.ai have an API?

Yes, Kore.ai offers a public API for developers to integrate its capabilities into custom applications and workflows.

What platforms does Kore.ai support?

Kore.ai is available on web, API, Microsoft Teams, and mobile.

What languages does Kore.ai support?

Kore.ai supports 2 languages: English, Spanish.

Who is Kore.ai for?

Kore.ai is designed for Mid-market and enterprise companies transforming customer service; Large organizations streamlining employee productivity; Enterprise legal teams improving review accuracy and reducing risk.