Kore.ai is an enterprise AI platform that provides agentic AI applications and an underlying platform for building, deploying, and managing AI-powered solutions. It focuses on improving customer service, employee productivity, and process automation for large organizations.

How much does Kore.ai cost?

Kore.ai operates on an enterprise pricing model. Specific pricing details are not publicly available and require direct consultation with their sales team to get a customized quote based on your organization's needs and scale.

Kore.ai can automate customer interactions, assist human agents, streamline HR and IT support, accelerate recruiting, and optimize various business processes. It enables multi-agent collaboration, enterprise search, and content generation across different departments.

How does Kore.ai differ from other AI platforms?

Kore.ai differentiates itself with its focus on agentic AI, offering a platform for multi-agent orchestration and collaboration. It provides extensive pre-built applications and connectors tailored for complex enterprise environments, ensuring high control, security, and flexibility for large-scale AI deployments.

Is Kore.ai GDPR compliant?

Yes, Kore.ai states that it complies with applicable mandatory requirements under GDPR, CCPA, and the EU AI Act, ensuring data protection and privacy practices for its products and services.

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Quick Answer

Kore.ai is an enterprise AI platform that enables organizations to build, deploy, and manage agentic AI applications for customer service, employee productivity, and process automation. It features multi-agent orchestration, extensive integrations, and no-code/pro-code tools. Best for large enterprises seeking to accelerate AI transformation and automate complex workflows. Pricing is enterprise-grade and requires a custom quote.

About Kore.ai

Kore.ai provides an industry-leading agent platform for building and deploying agentic AI applications across the enterprise. It offers pre-built solutions for customer service, employee productivity, and process automation, enabling organizations to achieve faster business outcomes. Designed for global enterprises, Kore.ai integrates with existing systems and offers extensive customization options.

What Makes It Unique

Kore.ai's Agent Platform features multi-agent orchestration, allowing AI agents to collaborate, share memory, and handle complex decision-making tasks. It also includes native support for agentic RAG and over 100 pre-built search connectors for powerful information retrieval.

AI-extracted from public sources. May contain errors. Methodology · Are you Kore.ai? Claim listing

Use Cases & Target Users

Use Cases

Best For

Automating customer service for large enterprises

Enhancing employee productivity across departments

Fit Score

Complexity

Intermediate

Target Team Size

LARGE_TEAM

Target Skill Level

INTERMEDIATE

EXPERT

Key Features

Multi-Agent Orchestration with collaboration and shared memory

AI Engineering Tools including Prompt Studio and Model Hub

Enterprise Search and Data AI with 100+ connectors and Agentic RAG

No-Code and Pro-Code Tools for agent and workflow design

AI Security and Governance with guardrails and RBAC

AI Analytics and Monitoring with agent tracing and workflow analytics

Technical Specifications

API Available

SDK Available

MCP Compatible

Open Source

Team Features

SSO/Enterprise

Compliance, Privacy & Trust

GDPR (as claimed): Yes

SOC 2 (as claimed): No

HIPAA (as claimed): Yes

Trains on user data: No

Pros

+Comprehensive platform for building and deploying agentic AI applications
+Extensive library of pre-built AI agents, templates, and integrations in the Marketplace
+Flexible deployment options across any cloud or on-premise environment
+Robust security and governance features for enterprise compliance
+Supports multi-agent orchestration for complex decision-making tasks
+Integrates with over 100 enterprise applications and various AI models

Limitations

-Primarily designed for large enterprises, potentially complex for smaller businesses
-Pricing information is not publicly available, requiring direct contact for quotes
-Requires significant integration effort for tailored applications with proprietary systems
-No explicit mention of a free trial for the full platform
-Learning curve for advanced AI engineering tools and multi-agent orchestration

Base Models

Generative AI

Uses Models

GPT-4

Decision Intelligence

Best For

Automating customer service for large enterprises

Enhancing employee productivity across departments

Streamlining business processes with AI agents

Building custom AI applications at enterprise scale

Improving legal review accuracy and compliance

Not Ideal For

Individual users or small businesses seeking simple, off-the-shelf AI tools

Users looking for a free or low-cost AI solution

Organizations without dedicated IT or development resources for implementation

Companies that do not require deep integration with existing enterprise systems

Frequently Asked Questions

Your Actions

Dimension Scores

Ease of Use6/10

Output Quality8/10

Value for Money7/10

Customization7/10

Support8/10

Integration10/10

Task Scores

Multi Channel Support

Ticket Management

Knowledge Base

Escalation Rules

Customer Satisfaction

Auto Resolution

Live Chat

Sentiment Analysis

Trust Score

43/100

Limited Data

Based on 7 data signals

Reflects publicly available data, not an independent audit

Social Proof10/40

Customers (per vendor website)AAA, Aegon, Assurant +7

Company Strength15/25

Team Size201-500

Company ListedKore.ai Inc.

Operational Trust8/20

Status PageView

Data ResidencyGlobal (AWS, Azure, GCP, On-premise)

Compliance10/15

GDPR (as claimed)Yes

HIPAA (as claimed)Yes

Switching & Migration

Migration Difficulty

Significant Effort

Data portable as:

API

Expert consultation, online support

API Access

Also great for AutomationSee all

Pipedream

Prompt, run, and deploy AI agents in seconds

0.0

Yseop AI

Automate complex documentation with Natural L

0.0

n8n

Flexible AI workflow automation for technical

0.0

AI Tools

AI Tools

Kore.ai

Quick Answer

Decision Intelligence

Best For

Not Ideal For

Frequently Asked Questions

What is Kore.ai?

How much does Kore.ai cost?

What can Kore.ai do?

How does Kore.ai differ from other AI platforms?

Is Kore.ai GDPR compliant?

Dimension Scores

Task Scores

Trust Score

Switching & Migration