Rasa

Rasa

Open Source(Apache-2.0)
Verified
AI-Native

Build Trustworthy AI Agents for Real-World Use

GDPR
Dedicated tenancy
Works offline
Self-hostable
MCP Ready
+5
Last updated: Nov 3, 2026
Freemium
Visit Site21.3k
More

Quick Answer

AI

Rasa is an open-source framework for building conversational AI assistants. It supports chat and voice interfaces, with capabilities including RAG and fine-tuning for custom LLMs. Best for product teams building customer-facing AI and enterprises deploying conversational AI at scale. Offers a freemium plan.

About RasaAI

Rasa is an AI agent platform for product teams to build, manage, train, and optimize conversational AI assistants. It extends LLMs with structured flows, deterministic logic, and built-in recovery patterns for enterprise-grade performance. Rasa offers a free Developer Edition and an Enterprise plan for large-scale deployments.

What Makes It UniqueAI

Rasa extends LLMs with structured flows, deterministic logic, and built-in recovery patterns, allowing for reliable and adaptable AI agents. It provides an open and modular platform that runs alongside existing agents or powers an entire agent factory, with full control over infrastructure, models, and data.

AI-extracted from public sources. May contain errors. Methodology · Report an error

Decision Intelligence

Best For

AI
Product teams building customer-facing AI
Developers and teams starting an AI agent project
Enterprises deploying conversational AI at scale
Conversational AI teams needing advanced support
IT Directors managing AI infrastructure
Pricing Overview

Type

Freemium

Free Trial

No

Credit Card

Not Required

Free Plan

Yes

Dimension Scores

· 6.3 avg

How good it is, across universal quality axes

Ease of Use1/10
Customization9/10
Support10/10
Integration6/10
Compliance & Data Protection4/10
Performance8/10
AI-scored from up to 37 public sources, reviewed by a person·High confidenceHow we score

Task Scores

· 7.9 avg

What it can do, per category it works in · showing 10 of 10 tasks scoring 5+

Workflow Orchestration9/10
Observability9/10
Role Definition8/10
Tool Use Delegation8/10
State Management8/10
Error Recovery8/10
Scalability Throughput8/10
Task Decomposition7/10
Agent Coordination7/10
Inter Agent Communication7/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Chat
Voice
Agent
RAG
Fine-Tuning
Automation
Categories
Automation Agents
Chatbot Builder
AI Chatbot
Customer Support
Orchestration Agents
LimitationsAI
  • -Free Developer Edition is limited to one bot per company with up to 1000 external or 100 internal conversations/month
  • -IVR Connector to AudioCodes VoiceAI Connect is an additional purchase
  • -Rasa does not host or control customer data, requiring customers to manage their own infrastructure
  • -Rasa is not responsible for representations, warranties, promises, or commitments made by resellers
  • -The software is licensed, not sold, and all rights not expressly granted are reserved by Rasa
  • -Customer is responsible for ensuring compliance with applicable laws and third-party IP rights when using the products
Fit Score

Complexity

Advanced

Company Size

Small
Medium
Enterprise

Target Team Size

Small Team
Large Team

Target Skill Level

Intermediate
Expert
Technical Specifications
SDK Available (unknown)
MCP Compatible
Team Features
Webhook Support (unknown)
Has Demo
Function Calling
Sandbox Mode (unknown)
Audit Logs
No Signup
Works Offline
Requires Host App
Framework
MCP Server
Inference API
MCP transport:
STDIO
Authentication
Single Sign-On
Keycloak
Developer Access
API
Public
REST
Deployment:
Self Hosted
Response time (est.):
Fast
MCP Servers:
GitHub
Compliance, Privacy & Trust
GDPR: Stated by vendor
DPA
SOC 2: No info available
HIPAA: No info available
Privacy & data handling
Trains on user data: Unknown
Data retention: Unknown
Data deletion: 30 Days
Model isolation: Dedicated

Region restricted in:

Cuba
Iran
North Korea
Syria
Human review:
Recommended

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Uses Models
Bring your own model — use your own API key or endpoint
Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Integrations & Connections
10 connections
R
C
+6
Cartesia AI
Cartesia AI

Real-time speech & transcription models for voice agents

KU
KubernetesNative

Deployment support through Helm

RE
RedisNative

Multi-node concurrency

KA
KafkaNative

Conversational data pipeline

OP
OpenTelemetryNative

Observability

VA
VaultNative

Secrets management

AU
Audiocodes Voiceai ConnectAPI

IVR Connector (additional purchase)

LI
LinkedInNative

Social media ads and tracking

Auto-updated

Video

Trust Score

75/100

Very Good

Based on 8 data signals

Confidence: High

Reflects publicly available data, not an independent audit

Compliance & Verified38/38
VerifiedYes
GDPRYes
Open-source licenseApache-2.0
Human ReviewYes
Operational25/25
Data ResidencyEU, US, UK
Reliability0/10

No published data

Market Proof10/10
Notable CustomersSwisscom, Groupe IMA, SmartRecruiters
Company17/17
Company ListedYes
FundingSeries C
Health—

Not yet checked

AI-Assisted Data

Some details are AI-generated estimates — verify with the vendor.

AI-generated estimate: Best For, Description, Limitations, Quick Answer, What Makes Unique

How we source data

AI Governance & Regulatory Disclosures

Legally-sensitive fields — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

EU AI Act Risk Tier
Unclassified

Switching & Migration

Migration Difficulty
Significant Effort
Support:
Community Forum
Support Portal
Email
Dedicated Account Manager
Enterprise
Quick Stats
PlatformsWeb, API, CLI
Integrations9
VerifiedNov 2026
Company & Links
CompanyRasa Technologies
Founded2016
Based inUnited States
FundingSeries C · $84M
Documentation
All Features
Dialogue understanding and management
No-code AI assistant flow builder
Language-agnostic natural language understanding
Enterprise search
Contextual response rephraser
Custom actions server (Rasa SDK)
Content and response management system
Language- and channel-specific answers
Pricing Plans
Free Developer Edition
Free
  • Free Rasa license for local or production use
  • One bot per company
  • Up to 1000 external conversations/month or 100 internal conversations/month
  • Free community support in our forum
  • Enterprise
    Custom
  • Full access to Rasa Platform
  • Premium Support
  • Large scale deployment
  • Increased automation rates
  • Pre-built enterprise security features
  • Pricing verified from the vendor pricing page.

    User Reviews

    No reviews yet. Be the first to review!

    Who It's For
    4 roles
    Software DevelopersComputer ProgrammersWeb Developers+1 more
    Platform, Content & Languages
    3 content types
    1 languages
    TextChatbotAudioEnglish+5 more

    Content Types

    Text
    Chatbot
    Audio

    Accepts

    Text
    Audio
    API

    Produces

    Text
    Audio
    Languages: English

    Frequently Asked Questions

    What can Rasa do?

    Rasa can: Dialogue understanding and management, No-code AI assistant flow builder, Language-agnostic natural language understanding, Enterprise search. Best for: Product teams building customer-facing AI.

    How much does Rasa cost?

    Rasa offers a free plan.

    Is Rasa free?

    Rasa offers a free plan with limited features. Paid upgrades are available for advanced usage.

    What makes Rasa unique?

    Rasa extends LLMs with structured flows, deterministic logic, and built-in recovery patterns, allowing for reliable and adaptable AI agents. It provides an open and modular platform that runs alongside existing agents or powers an entire agent factory, with full control over infrastructure, models, and data.

    Does Rasa have an API?

    Yes, Rasa offers a public API for developers to integrate its capabilities into custom applications and workflows.

    What platforms does Rasa support?

    Rasa is available on web, API, and CLI.

    What languages does Rasa support?

    Rasa supports English.

    Does Rasa work offline?

    Yes, Rasa supports offline use — you can run it without an active internet connection.

    Who is Rasa for?

    Rasa is designed for Product teams building customer-facing AI; Developers and teams starting an AI agent project; Enterprises deploying conversational AI at scale.