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Smartling

Smartling

Verified
AI-Enhanced

End-to-end localization & translation services for global growth

SOC 2 Type II
GDPR
HIPAA
ISO 27001
Public status page
+7
Last updated: Oct 20, 2026
Freemium
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smartling.com

Quick Answer

AI

Smartling is a translation management platform for enterprises managing global content. It supports hundreds of languages and integrates with CI/CD pipelines via API. It is best for marketing teams localizing campaigns and technology companies translating software. Freemium pricing.

About SmartlingAI

Smartling is an AI translation solution that combines AI speed with expert human review to deliver faster, lower-cost, and automated localization workflows. It offers a translation management system, AI translation, machine translation, and professional human translation services. Smartling is designed for enterprises to manage their entire localization process, from marketing content to software interfaces.

What Makes It UniqueAI

Smartling was built as one cloud-native platform from day one, avoiding legacy patches, and offers an open design that allows users to bring their own AI models or switch between providers. It uniquely combines AI-first speed with expert human review in the same platform, backed by ISO/IEC 42001:2023, SOC 2, HIPAA, and GDPR compliance.

AI-extracted from public sources. May contain errors. Methodology · Report an error

Decision Intelligence

Best For

AI
Individuals or small teams translating business documents
Companies scaling and optimizing translation programs
Marketing teams localizing campaigns
Localization teams seeking automation and quality tracking
Engineering teams integrating translation into CI/CD pipelines
eCommerce/Retail businesses expanding globally
Technology companies translating software and mobile apps
Healthcare organizations requiring accurate, compliant content
Pricing Overview

Type

Freemium

Free Trial

No

Credit Card

Not Required

Free Plan

Yes

Dimension Scores

· 6.7 avg

How good it is, across universal quality axes

Ease of Use5/10
Customization7/10
Support8/10
Integration10/10
Compliance & Data Protection5/10
Performance5/10
AI-analyzed from product data·High confidenceHow we score

Task Scores

· 7.0 avg

What it can do, per category it works in · showing 10 of 10 tasks scoring 5+

Api Connectivity9/10
Workflow Building8/10
Multi Step Chains8/10
Autonomous Execution8/10
Trigger Variety7/10
Conditional Logic7/10
Monitoring Logging7/10
Action Library6/10
Error Handling5/10
Scheduling Capability5/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Translation
Automation
RAG
Fine-Tuning
Prompt Optimization
Moderation
Categories
Text Processing
Automation Agents
LimitationsAI
  • -Core plan translation memory is limited to 180 days
  • -Some integrations require specific pricing tiers from the third-party platform (e.g., Builder.io, Hygraph, Storyblok)
  • -Smartling relies on independent contractors for translation services, limiting customer control over assignments or access to contractor lists
Fit Score

Complexity

Intermediate

Company Size

Small
Medium
Enterprise

Target Team Size

Small Team
Large Team

Target Skill Level

Intermediate
Expert
Technical Specifications
SDK Available
MCP Compatible (unknown)
Team Features
Webhook Support
Has Demo
Function Calling (unknown)
Sandbox Mode (unknown)
Audit Logs
No Signup (unknown)
Works Offline (unknown)
Requires Host App
Framework
MCP Server
Inference API
Browser Extensions
MCP transport:
Streamable HTTP
Authentication
Single Sign-On
OIDC
Okta
Google Workspace
OAuth
Google
Developer Access
SDK
java-api-sdk
Java
Python
Webhooks→ Docs
Deployment:
Hybrid
Compliance, Privacy & Trust
GDPR: Stated by vendor
SOC 2: Stated by vendor
Type II
HIPAA: Stated by vendor
ISO 27001: Stated by vendor
ISO 9001: Stated by vendor
ISO 42001: Stated by vendor
Privacy & data handling
Trains on user data: Unknown
Data deletion: Upon Request
Human review:
Recommended

Compliance audit trail

1 event
  1. ISO 42001

    ISO/IEC 42001:2023 certified

    9mo ago · 2026 · source

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Uses Models
Bring your own model — use your own API key or endpoint
Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Integrations & Connections
30 connections
S
C
+26
Canva
Canva

AI design, writing & creative tools (Canva)

WO
WordPressNative

CMS integration for content translation

DR
DrupalNative

CMS integration for content translation

SI
SitecoreNative

CMS integration for content translation

SA
SalesforceNative

CRM and support platform integration

ZE
ZendeskNative

CRM and support platform integration

HU
HubSpotNative

Marketing automation tool integration

GI
GitHubNative

Code repository integration

Auto-updated

Video

Trust Score

90/100

Excellent

Based on 12 data signals

Confidence: High

Reflects publicly available data, not an independent audit

Compliance & Verified38/38
VerifiedYes
GDPRYes
SOC 2 reportYes
SOC 2 Type IIYes
ISO 27001/27701/42001Yes
HIPAAYes
Human ReviewYes
Operational25/25
Status PageYes
Data ResidencyGlobal
Reliability0/10

No published data

Market Proof10/10
Notable CustomersTherabody, DoorDash, IHG
Company17/17
Company ListedYes
FundingAcquired
Health—

Not yet checked

AI-Assisted Data

Some details are AI-generated estimates — verify with the vendor.

AI-generated estimate: Best For, Description, Limitations, Quick Answer, What Makes Unique

How we source data

AI Governance & Regulatory Disclosures

Legally-sensitive fields — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

EU AI Act Risk Tier
Unclassified

Switching & Migration

Migration Difficulty
Moderate Effort
Data portable as:
XLIFF
TMX
Support:
Email
Phone
Support Ticket
Dedicated Account Manager
Help Center
Enterprise
Quick Stats
PlatformsWeb, API, CLI
Integrations30+
Setup TimeDays
VerifiedOct 2026
Company & Links
CompanySmartling, Inc.
Founded2009
Based inUnited States
FundingAcquired · $223M
Documentation
All Features
AI-powered translation workflows
Human translation services from 4,000+ linguists
Translation management system (TMS)
Linguistic Quality Assurance (LQA) Agent
50+ pre-built integrations
Open API for custom setups
Real-time translation analytics dashboards
Visual context for translators
Pricing Plans
Core
Free
  • Basic workflow, user, and project management
  • Easy drag and drop
  • CAT Tool with visual context and in-platform communication
  • Translation memory for 180 days
  • Essential reporting and automated quality checks
  • Basic linguistic quality assurance tools
  • Enterprise
    Custom
  • Fully customizable and dynamic workflows
  • Broad suite of connectivity options
  • Advanced user and project management
  • Advanced translation memory with unlimited storage
  • Fully customizable linguistic packages, including glossary and style guides
  • Fully customizable reporting
  • Pricing verified from the vendor pricing page.

    User Reviews

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    Who It's For
    1 roles
    Interpreters and Translators
    Platform, Content & Languages
    3 content types
    10 languages
    TextDocumentWebsiteEnglishSpanish+26 more

    Output Languages

    English
    Spanish
    French
    German
    Danish
    Swedish
    Dutch
    Italian
    Portuguese
    Chinese

    Content Types

    Text
    Document
    Website

    Accepts

    JSON
    Text
    Image
    PDF
    Code
    URL
    CSV
    Document
    Spreadsheet
    Video

    Produces

    JSON
    Text
    Image
    PDF
    Code
    Document
    Spreadsheet
    Video
    Languages: English, Spanish, French, German, Danish, Swedish, Dutch, Italian, Portuguese, Chinese

    Frequently Asked Questions