Does Assembled or Gorgias AI have a free plan?

Assembled is a paid tool. Gorgias AI is a paid tool with a free trial. Always verify current pricing directly with the vendor.

Assembled vs Gorgias AI

Q: Can I use Assembled and Gorgias AI together?

Yes, many teams use both tools together for different purposes. Use the Stack Builder section above to combine Assembled and Gorgias AI with other tools and save your AI toolkit.

Comprehensive side-by-side comparison — features, pricing, performance, and more.

Updated May 2026

Assembled

Assembled Inc.

AI for world-class support operations

0.0(0)

PAID

93% data quality

Gorgias AI

Gorgias

Sell more and resolve support inquiries with Conversational AI

0.0(0)

PAID

96% data quality

Trust & Reliability

Assembled

Uptime:Varies by component (e.g., Application 100%, API 100%, Reporting and data services 99.82%, Assist 99.82%, Voice 99.98% over past 30 days)Status page

Users:1K-10K

Customers (per vendor):Stripe, Rover, Autodesk +6

GDPR

Overall Winner: Gorgias AI

7.5/10 vs Assembled at 6.8/10

Leads in:

Support

Ease of Use

Customizability

AI Comparison Summary

Assembled

6.8

avg score

Gorgias AI

7.5

avg score

Gorgias AI leads overall — particularly in Customizability.

Based on 6 dimensions

How scores are calculated

Overall Winner

Gorgias AI

7.5 / 10

Assembled

Best For

Customer support operations teams

Companies managing blended human and AI workforces

Organizations seeking to automate customer issue resolution

Businesses needing advanced workforce management and forecasting

Not Ideal For

Individual freelancers or very small teams with minimal support volume

Companies looking for a free or low-cost basic chatbot solution

Organizations without existing customer support infrastructure to integrate with

Gorgias AI

Best For

Automating customer support for ecommerce businesses

Increasing sales through proactive chat and product recommendations

Centralizing customer conversations across multiple channels

Managing customer orders and subscriptions efficiently

Not Ideal For

Businesses not in the ecommerce sector

Companies seeking a free or very low-cost customer support solution

Organizations that require extensive offline support capabilities

* Verdict is based on our algorithmic scoring of publicly available data. Learn about our methodology

Assembled is best for

🤖Automation & Agents9.0🎧Customer Support8.2🔍Research8.0

Gorgias AI is best for

🤖Automation & Agents9.0💬Chat & Conversation8.5🎧Customer Support8.2

Filter by your use case:

Pros & Cons

Assembled

Pros

Unified platform for human and AI agents
High resolution rates for AI agents (60-70%)
Comprehensive workforce management features
Strong security and compliance (SOC 2, GDPR, HIPAA)
Seamless integration with existing tech stacks
Improved agent efficiency and customer satisfaction

Cons

Pricing is enterprise-focused, potentially costly for small businesses
Requires integration with existing support tools for full functionality
No explicit mention of a free trial
Implementation can take up to a month
Specific AI models used are not explicitly detailed

Gorgias AI

Pros

Resolves up to 60% of support inquiries instantly with AI Agent
Increases conversions by 2.5x with tailored product recommendations
Deep integration with Shopify allows order editing and real-time product info directly in the helpdesk
Unifies all customer communication channels into a single inbox
Offers flexible pricing based on ticket volume, not user seats
Provides comprehensive analytics including revenue and automation statistics

Cons

Pricing can become complex with overage fees for both tickets and AI agent interactions
Voice and SMS channels are available as add-ons, incurring additional costs
No explicit mention of advanced AI model customization beyond tone of voice
Primarily focused on ecommerce, may not be suitable for other business types

Weighted Score — Adjust What Matters to You

Pick a profile or drag sliders — scores and radar update instantly on the right.

Quick profiles:

Ease of Use5

Output Quality5

Value for Money5

Customizability5

Support & Ecosystem5

Integration Power5

Dimension Comparison

Assembled

6.8

/ 10

Gorgias AI

7.5

/ 10

Your pick

Dimension Breakdown

Ease of Use

How easy it is to get started and use daily

Assembled

6.0

Gorgias AI

7.0▲ +1.0

Output Quality

Quality and accuracy of generated results

Assembled

8.0

Gorgias AI

8.0

Value for Money

Cost vs. features and output quality

Assembled

7.0

Gorgias AI

7.0

Customizability

Calculated

Ability to tailor to specific needs

Assembled

5.0

Gorgias AI

7.0▲ +2.0

Support & Ecosystem

Documentation, community, and support quality

Assembled

7.0

Gorgias AI

8.0▲ +1.0

Integration Power

Calculated

Ability to connect with other tools and workflows

Assembled

8.0

Gorgias AI

8.0

Calculated = derived from verified integration count and API/open-source signals. AI = LLM-assessed from public website content. Methodology

Task Performance

Assembled

Task

Gorgias AI

8.0

Ticket Management

9.0

8.0

Auto Resolution

8.0

7.0

Knowledge Base

9.0

7.0

Live Chat

8.0

6.0

Sentiment Analysis

7.0

8.0

Escalation Rules

8.0

9.0

Multi Channel Support

9.0

7.0

Response Templates

8.0

7.0

Sla Tracking

7.0

8.0

Customer Satisfaction

7.0

* Task scores (1–10) are algorithmically generated from publicly available data.

Data is sourced from public information and vendor websites. It may not always be up-to-date — verify pricing and features directly with the vendor before purchasing.Report inaccuracy

Frequently Asked Questions

Which is better, Assembled or Gorgias AI?

Both are strong options. Assembled has a rating of 0.0/5 (0 reviews), while Gorgias AI has a rating of 0.0/5 (0 reviews). The best choice depends on your specific use case, budget, and workflow requirements.

Is Assembled cheaper than Gorgias AI?

Assembled starts at free (paid model). Gorgias AI starts at $10/month (paid model) with a free trial. Use the Cost Calculator above for a detailed estimate.

What are the main differences between Assembled and Gorgias AI?

Assembled — "AI for world-class support operations". Gorgias AI — "Sell more and resolve support inquiries with Conversational AI". Key differences include their pricing models, platform support, integrations, and technical capabilities. See the Feature Comparison table above for a complete side-by-side breakdown.

Can I use Assembled and Gorgias AI together?

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