Does Chatbase or Crisp have a free plan?

Chatbase is available for free. Crisp is available for free with a free trial. Always verify current pricing directly with the vendor.

Chatbase vs Crisp

Q: Can I use Chatbase and Crisp together?

Yes, many teams use both tools together for different purposes. Use the Stack Builder section above to combine Chatbase and Crisp with other tools and save your AI toolkit.

Comprehensive side-by-side comparison — features, pricing, performance, and more.

Updated May 2026

Chatbase

Chatbase, Inc.

Build & deploy AI support agents for exceptional customer experiences

0.0(0)

FREEMIUM

90% data quality

Crisp

Crisp IM SAS

Augment your customer experience with AI-first support for teams.

0.0(0)

FREEMIUM

93% data quality

Trust & Reliability

Chatbase

Users:10K-100K

Customers (per vendor):Sage, Chuck E Cheese, Miele +7

GDPR

SOC 2

Too Close to Call

Crisp (7.3) vs Chatbase (7.0) — difference of 0.3 points

AI Comparison Summary

Chatbase

7.0

avg score

Crisp

7.3

avg score

Crisp leads overall — particularly in Customizability.

Based on 6 dimensions

How scores are calculated

Overall Winner

Crisp

7.3 / 10

Chatbase

Best For

Automating customer support interactions

Providing personalized customer answers

Escalating complex queries to human agents

Integrating AI agents with existing business tools

Not Ideal For

Users seeking a simple, single-purpose chatbot without integrations

Businesses requiring on-premise deployment for their AI agents

Individuals or very small teams with minimal customer interaction needs

Crisp

Best For

Automating customer inquiries for support teams

Centralizing omnichannel customer communications

Building AI-powered chatbots without code

Enhancing product adoption with proactive messages

Not Ideal For

Companies requiring highly specialized, niche CRM functionalities beyond customer support

Businesses that need extensive offline capabilities for their support agents

Organizations with strict requirements for SOC 2 Type II certification

* Verdict is based on our algorithmic scoring of publicly available data. Learn about our methodology

Chatbase is best for

🤖Automation & Agents8.0💬Chat & Conversation7.0🔍Research7.0

Crisp is best for

💬Chat & Conversation8.5🤖Automation & Agents8.0🎧Customer Support7.6

Filter by your use case:

Pros & Cons

Chatbase

Pros

Purpose-built for LLMs to handle complex queries effectively
Designed for simplicity, allowing non-technical users to deploy AI agents
Robust enterprise-grade security with SOC 2 Type II and GDPR compliance
Seamless integration with popular business tools like Zendesk and Salesforce
Supports over 80 languages for global customer engagement
Offers a free tier with no credit card required to get started

Cons

Specific pricing details for paid tiers are not publicly available without logging in
No explicit mention of offline mode for agents
Requires active internet connection for real-time data sync and AI model access
Limited information on advanced customization options beyond basic configurations
No explicit mention of a public community forum for user support

Crisp

Pros

Comprehensive AI-first support suite with AI agents and chatbots
Omnichannel shared inbox centralizes messages from various platforms
Flat pricing model offers predictability for scaling businesses
No-code AI Agent builder simplifies automation setup
Includes CRM, Knowledge Base, and Analytics for a complete solution
Offers SDKs for seamless integration into mobile and web applications

Cons

Additional features like specific paid integrations or more than 20 agents may incur extra costs
AI credits are usage-based and included credits may not cover high volumes
No explicit mention of advanced enterprise-grade SSO features like SAML
No offline mode for desktop or mobile applications, requires active internet connection

Weighted Score — Adjust What Matters to You

Pick a profile or drag sliders — scores and radar update instantly on the right.

Quick profiles:

Ease of Use5

Output Quality5

Value for Money5

Customizability5

Support & Ecosystem5

Integration Power5

Dimension Comparison

Chatbase

7.0

/ 10

Crisp

7.3

/ 10

Your pick

Dimension Breakdown

Ease of Use

How easy it is to get started and use daily

Chatbase

8.0▲ +1.0

Crisp

7.0

Output Quality

Quality and accuracy of generated results

Chatbase

8.0▲ +1.0

Crisp

7.0

Value for Money

Cost vs. features and output quality

Chatbase

7.0

Crisp

8.0▲ +1.0

Customizability

Calculated

Ability to tailor to specific needs

Chatbase

5.0

Crisp

7.0▲ +2.0

Support & Ecosystem

Documentation, community, and support quality

Chatbase

6.0

Crisp

7.0▲ +1.0

Integration Power

Calculated

Ability to connect with other tools and workflows

Chatbase

8.0

Crisp

8.0

Calculated = derived from verified integration count and API/open-source signals. AI = LLM-assessed from public website content. Methodology

Task Performance

Chatbase

Task

Crisp

2.0

Ticket Management

8.0

Auto Resolution

8.0

7.0

Knowledge Base

8.0

7.0

Live Chat

9.0

6.0

Sentiment Analysis

6.0

9.0

Escalation Rules

7.0

8.0

Multi Channel Support

8.0

7.0

Response Templates

7.0

3.0

Sla Tracking

6.0

7.0

Customer Satisfaction

7.0

* Task scores (1–10) are algorithmically generated from publicly available data.

Data is sourced from public information and vendor websites. It may not always be up-to-date — verify pricing and features directly with the vendor before purchasing.Report inaccuracy

Frequently Asked Questions

Which is better, Chatbase or Crisp?

Both are strong options. Chatbase has a rating of 0.0/5 (0 reviews), while Crisp has a rating of 0.0/5 (0 reviews). The best choice depends on your specific use case, budget, and workflow requirements.

Is Chatbase cheaper than Crisp?

Chatbase starts at free (freemium model). Crisp starts at free (freemium model) with a free trial. Use the Cost Calculator above for a detailed estimate.

What are the main differences between Chatbase and Crisp?

Chatbase — "Build & deploy AI support agents for exceptional customer experiences". Crisp — "Augment your customer experience with AI-first support for teams.". Key differences include their pricing models, platform support, integrations, and technical capabilities. See the Feature Comparison table above for a complete side-by-side breakdown.

Can I use Chatbase and Crisp together?

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