Does Chatbase or Freshdesk Freddy AI have a free plan?

Chatbase is available for free. Freshdesk Freddy AI is available for free. Always verify current pricing directly with the vendor.

Chatbase vs Freshdesk Freddy AI

Q: Can I use Chatbase and Freshdesk Freddy AI together?

Yes, many teams use both tools together for different purposes. Use the Stack Builder section above to combine Chatbase and Freshdesk Freddy AI with other tools and save your AI toolkit.

Comprehensive side-by-side comparison — features, pricing, performance, and more.

Updated May 2026

Chatbase

Chatbase, Inc.

Build & deploy AI support agents for exceptional customer experiences

0.0(0)

FREEMIUM

90% data quality

Freshdesk Freddy AI

Freshworks Inc.

Agentic AI that reasons, acts, and resolves

0.0(0)

FREEMIUM

93% data quality

Trust & Reliability

Chatbase

Users:10K-100K

Customers (per vendor):Sage, Chuck E Cheese, Miele +7

GDPR

SOC 2

Too Close to Call

Freshdesk Freddy AI (7.3) vs Chatbase (7.0) — difference of 0.3 points

AI Comparison Summary

Chatbase

7.0

avg score

Freshdesk Freddy AI

7.3

avg score

Freshdesk Freddy AI leads overall — particularly in Support & Ecosystem.

Based on 6 dimensions

How scores are calculated

Overall Winner

Freshdesk Freddy AI

7.3 / 10

Chatbase

Best For

Automating customer support interactions

Providing personalized customer answers

Escalating complex queries to human agents

Integrating AI agents with existing business tools

Not Ideal For

Users seeking a simple, single-purpose chatbot without integrations

Businesses requiring on-premise deployment for their AI agents

Individuals or very small teams with minimal customer interaction needs

Freshdesk Freddy AI

Best For

Automating customer service interactions

Improving employee support efficiency

Reducing ticket resolution times

Enhancing agent productivity with AI assistance

Not Ideal For

Users seeking a standalone AI model for general content generation

Organizations without existing customer or IT service operations

Deep technical AI development or model training

* Verdict is based on our algorithmic scoring of publicly available data. Learn about our methodology

Chatbase is best for

🤖Automation & Agents8.0💬Chat & Conversation7.0🔍Research7.0

Freshdesk Freddy AI is best for

📊Data & Analytics8.0🔍Research8.0🎧Customer Support7.8

Filter by your use case:

Pros & Cons

Chatbase

Pros

Purpose-built for LLMs to handle complex queries effectively
Designed for simplicity, allowing non-technical users to deploy AI agents
Robust enterprise-grade security with SOC 2 Type II and GDPR compliance
Seamless integration with popular business tools like Zendesk and Salesforce
Supports over 80 languages for global customer engagement
Offers a free tier with no credit card required to get started

Cons

Specific pricing details for paid tiers are not publicly available without logging in
No explicit mention of offline mode for agents
Requires active internet connection for real-time data sync and AI model access
Limited information on advanced customization options beyond basic configurations
No explicit mention of a public community forum for user support

Freshdesk Freddy AI

Pros

Significantly reduces ticket resolution time (75% reduction mentioned)
Boosts agent productivity and efficiency
Offers AI-powered virtual agents for instant resolutions
Integrates with popular communication and CRM tools
Provides multi-language AI assistance
Free trial available with no credit card required

Cons

Specific pricing for AI features not clearly detailed as standalone tiers
Reliance on other Freshworks products (Freshdesk, Freshservice) for full functionality
No explicit mention of advanced customization options for AI models

Weighted Score — Adjust What Matters to You

Pick a profile or drag sliders — scores and radar update instantly on the right.

Quick profiles:

Ease of Use5

Output Quality5

Value for Money5

Customizability5

Support & Ecosystem5

Integration Power5

Dimension Comparison

Chatbase

7.0

/ 10

Freshdesk Freddy AI

7.3

/ 10

Your pick

Dimension Breakdown

Ease of Use

How easy it is to get started and use daily

Chatbase

8.0▲ +1.0

Freshdesk Freddy AI

7.0

Output Quality

Quality and accuracy of generated results

Chatbase

8.0

Freshdesk Freddy AI

8.0

Value for Money

Cost vs. features and output quality

Chatbase

7.0

Freshdesk Freddy AI

7.0

Customizability

Calculated

Ability to tailor to specific needs

Chatbase

5.0

Freshdesk Freddy AI

6.0▲ +1.0

Support & Ecosystem

Documentation, community, and support quality

Chatbase

6.0

Freshdesk Freddy AI

8.0▲ +2.0

Integration Power

Calculated

Ability to connect with other tools and workflows

Chatbase

8.0

Freshdesk Freddy AI

8.0

Calculated = derived from verified integration count and API/open-source signals. AI = LLM-assessed from public website content. Methodology

Task Performance

Chatbase

Task

Freshdesk Freddy AI

2.0

Ticket Management

8.0

Auto Resolution

9.0

7.0

Knowledge Base

7.0

Live Chat

6.0

Sentiment Analysis

8.0

9.0

Escalation Rules

7.0

8.0

Multi Channel Support

7.0

Response Templates

7.0

3.0

Sla Tracking

7.0

Customer Satisfaction

8.0

* Task scores (1–10) are algorithmically generated from publicly available data.

Data is sourced from public information and vendor websites. It may not always be up-to-date — verify pricing and features directly with the vendor before purchasing.Report inaccuracy

Frequently Asked Questions

Which is better, Chatbase or Freshdesk Freddy AI?

Both are strong options. Chatbase has a rating of 0.0/5 (0 reviews), while Freshdesk Freddy AI has a rating of 0.0/5 (0 reviews). The best choice depends on your specific use case, budget, and workflow requirements.

Is Chatbase cheaper than Freshdesk Freddy AI?

Chatbase starts at free (freemium model). Freshdesk Freddy AI starts at free (freemium model). Use the Cost Calculator above for a detailed estimate.

What are the main differences between Chatbase and Freshdesk Freddy AI?

Chatbase — "Build & deploy AI support agents for exceptional customer experiences". Freshdesk Freddy AI — "Agentic AI that reasons, acts, and resolves". Key differences include their pricing models, platform support, integrations, and technical capabilities. See the Feature Comparison table above for a complete side-by-side breakdown.

Can I use Chatbase and Freshdesk Freddy AI together?

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