Does Chatbase or Gorgias AI have a free plan?

Chatbase is available for free. Gorgias AI is a paid tool with a free trial. Always verify current pricing directly with the vendor.

Chatbase vs Gorgias AI

Q: Can I use Chatbase and Gorgias AI together?

Yes, many teams use both tools together for different purposes. Use the Stack Builder section above to combine Chatbase and Gorgias AI with other tools and save your AI toolkit.

Comprehensive side-by-side comparison — features, pricing, performance, and more.

Updated May 2026

Chatbase

Chatbase, Inc.

Build & deploy AI support agents for exceptional customer experiences

0.0(0)

FREEMIUM

90% data quality

Gorgias AI

Gorgias

Sell more and resolve support inquiries with Conversational AI

0.0(0)

PAID

96% data quality

Trust & Reliability

Chatbase

Users:10K-100K

Customers (per vendor):Sage, Chuck E Cheese, Miele +7

GDPR

SOC 2

Overall Winner: Gorgias AI

7.5/10 vs Chatbase at 7.0/10

Leads in:

Support

Customizability

AI Comparison Summary

Chatbase

7.0

avg score

Gorgias AI

7.5

avg score

Gorgias AI leads overall — particularly in Customizability and Support & Ecosystem.

Based on 6 dimensions

How scores are calculated

Overall Winner

Gorgias AI

7.5 / 10

Chatbase

Best For

Automating customer support interactions

Providing personalized customer answers

Escalating complex queries to human agents

Integrating AI agents with existing business tools

Not Ideal For

Users seeking a simple, single-purpose chatbot without integrations

Businesses requiring on-premise deployment for their AI agents

Individuals or very small teams with minimal customer interaction needs

Gorgias AI

Best For

Automating customer support for ecommerce businesses

Increasing sales through proactive chat and product recommendations

Centralizing customer conversations across multiple channels

Managing customer orders and subscriptions efficiently

Not Ideal For

Businesses not in the ecommerce sector

Companies seeking a free or very low-cost customer support solution

Organizations that require extensive offline support capabilities

* Verdict is based on our algorithmic scoring of publicly available data. Learn about our methodology

Chatbase is best for

🤖Automation & Agents8.0💬Chat & Conversation7.0🔍Research7.0

Gorgias AI is best for

🤖Automation & Agents9.0💬Chat & Conversation8.5🎧Customer Support8.2

Filter by your use case:

Pros & Cons

Chatbase

Pros

Purpose-built for LLMs to handle complex queries effectively
Designed for simplicity, allowing non-technical users to deploy AI agents
Robust enterprise-grade security with SOC 2 Type II and GDPR compliance
Seamless integration with popular business tools like Zendesk and Salesforce
Supports over 80 languages for global customer engagement
Offers a free tier with no credit card required to get started

Cons

Specific pricing details for paid tiers are not publicly available without logging in
No explicit mention of offline mode for agents
Requires active internet connection for real-time data sync and AI model access
Limited information on advanced customization options beyond basic configurations
No explicit mention of a public community forum for user support

Gorgias AI

Pros

Resolves up to 60% of support inquiries instantly with AI Agent
Increases conversions by 2.5x with tailored product recommendations
Deep integration with Shopify allows order editing and real-time product info directly in the helpdesk
Unifies all customer communication channels into a single inbox
Offers flexible pricing based on ticket volume, not user seats
Provides comprehensive analytics including revenue and automation statistics

Cons

Pricing can become complex with overage fees for both tickets and AI agent interactions
Voice and SMS channels are available as add-ons, incurring additional costs
No explicit mention of advanced AI model customization beyond tone of voice
Primarily focused on ecommerce, may not be suitable for other business types

Weighted Score — Adjust What Matters to You

Pick a profile or drag sliders — scores and radar update instantly on the right.

Quick profiles:

Ease of Use5

Output Quality5

Value for Money5

Customizability5

Support & Ecosystem5

Integration Power5

Dimension Comparison

Chatbase

7.0

/ 10

Gorgias AI

7.5

/ 10

Your pick

Dimension Breakdown

Ease of Use

How easy it is to get started and use daily

Chatbase

8.0▲ +1.0

Gorgias AI

7.0

Output Quality

Quality and accuracy of generated results

Chatbase

8.0

Gorgias AI

8.0

Value for Money

Cost vs. features and output quality

Chatbase

7.0

Gorgias AI

7.0

Customizability

Calculated

Ability to tailor to specific needs

Chatbase

5.0

Gorgias AI

7.0▲ +2.0

Support & Ecosystem

Documentation, community, and support quality

Chatbase

6.0

Gorgias AI

8.0▲ +2.0

Integration Power

Calculated

Ability to connect with other tools and workflows

Chatbase

8.0

Gorgias AI

8.0

Calculated = derived from verified integration count and API/open-source signals. AI = LLM-assessed from public website content. Methodology

Task Performance

Chatbase

Task

Gorgias AI

2.0

Ticket Management

9.0

8.0

Auto Resolution

8.0

7.0

Knowledge Base

9.0

7.0

Live Chat

8.0

6.0

Sentiment Analysis

7.0

9.0

Escalation Rules

8.0

Multi Channel Support

9.0

7.0

Response Templates

8.0

3.0

Sla Tracking

7.0

Customer Satisfaction

7.0

* Task scores (1–10) are algorithmically generated from publicly available data.

Data is sourced from public information and vendor websites. It may not always be up-to-date — verify pricing and features directly with the vendor before purchasing.Report inaccuracy

Frequently Asked Questions

Which is better, Chatbase or Gorgias AI?

Both are strong options. Chatbase has a rating of 0.0/5 (0 reviews), while Gorgias AI has a rating of 0.0/5 (0 reviews). The best choice depends on your specific use case, budget, and workflow requirements.

Is Chatbase cheaper than Gorgias AI?

Chatbase starts at free (freemium model). Gorgias AI starts at $10/month (paid model) with a free trial. Use the Cost Calculator above for a detailed estimate.

What are the main differences between Chatbase and Gorgias AI?

Chatbase — "Build & deploy AI support agents for exceptional customer experiences". Gorgias AI — "Sell more and resolve support inquiries with Conversational AI". Key differences include their pricing models, platform support, integrations, and technical capabilities. See the Feature Comparison table above for a complete side-by-side breakdown.

Can I use Chatbase and Gorgias AI together?

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