Fireflies.ai vs Supernormal

Comprehensive side-by-side comparison — features, pricing, performance, and more.

Data last refreshed October 2026

Fireflies.ai

Fireflies.ai Corp

The #1 AI Assistant For Your Meetings

Freemium

81% verification coverage

Supernormal

Supernormal Technologies, Inc

AI agents built for agencies — turn meetings into client work

Freemium

80% verification coverage

Trust & Reliability

Fireflies.ai

Users:1M-10M

Customers (per vendor):Emaar, Leonardo AI, Penn +7

GDPR

SOC 2

HIPAA

Supernormal

Users:100K-1M

Customers (per vendor):BBDO, Praytell, Passionfruit +6

GDPR

SOC 2

HIPAA

Overall Winner: Fireflies.ai

7.3/10 vs Supernormal at 6.7/10

Leads in:

Support

Compliance & Data Protection

Integration

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

AI Comparison Summary

Fireflies.ai

7.3

avg score

Supernormal

6.7

avg score

Fireflies.ai leads overall — particularly in Support.

Based on 6 dimensions

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Overall Winner

Fireflies.ai

7.3 / 10

Fireflies.ai

Best For

Professional individuals and small teams needing meeting transcription and summaries

Fast-growing businesses requiring team analytics and multi-language support

Large enterprises with strict security and compliance needs

Sales teams for CRM auto-fill and call logs

Supernormal

Best For

Agencies delivering client work and managing projects

Consultants creating proposals and reports from conversations

Project managers streamlining meeting follow-ups and tasks

Freelancers handling client proposals and status updates

* Verdict is based on our algorithmic scoring of publicly available data. Learn about our methodology

Fireflies.ai is best for

🔍Research9.0💬Chat & Conversation8.0🎧Customer Support7.0

Supernormal is best for

🎬Video7.0💬Chat & Conversation6.0🔍Research6.0

Filter by your use case:

Limitations

Fireflies.ai

Cons

Free plan has limited AI summaries and storage (400 minutes/team)
Free plan includes only 20 AI credits
Recording limits apply to all plans (2-4 hours per meeting)
Enterprise plan requires annual billing and contact for custom features

Supernormal

Cons

Meeting capture requires desktop app (Mac or Windows)
Free plan has daily and monthly credit limits
SOC 2 report, DPA, BAA, and penetration test summary available under NDA only

Weighted Score — Adjust What Matters to You

Pick a profile or drag sliders — scores and radar update instantly on the right.

Quick profiles:

Ease of Use5

Customization5

Support5

Integration5

Compliance & Data Protection5

Performance5

Planning Quality5

Dimension Comparison

Fireflies.ai

7.3

/ 10

Your pick

Supernormal

6.7

/ 10

Dimension Breakdown

Ease of Use

How intuitive is onboarding, UI navigation, and day-to-day usage for the target audience?

Fireflies.ai

6.0

Supernormal

6.0

Customization

Calculated

How much can users tailor workflows, settings, prompts, or outputs to their needs?

Fireflies.ai

7.0

Supernormal

7.0

Support

How strong is the documentation, customer support, community, and learning resources?

Fireflies.ai

8.0▲ +2.0

Supernormal

6.0

Integration

Calculated

How well does it connect with other tools, APIs, and workflows?

Fireflies.ai

7.0▲ +1.0

Supernormal

6.0

Compliance & Data Protection

Calculated

Compliance certifications and data-protection posture, counted from ten verified signals: SOC 2 Type II, GDPR compliance, HIPAA, WCAG AA/AAA, PII redaction, licensed-only training, a published sub-processor list, a downloadable DPA, not training on user data, and a documented deletion path

Fireflies.ai

8.0▲ +1.0

Supernormal

7.0

Performance

Calculated

Latency + throughput speed

Fireflies.ai

8.0

Supernormal

8.0

Planning Quality

Calculated

Multi-step planning depth + replanning capability

Fireflies.ai

—

Supernormal

—

Calculated = derived from structured signals (integration count, API/open-source config, compliance certs, response-time). AI = LLM-assessed from public website content. Methodology

Task Performance

Fireflies.ai

Task

Supernormal

8.0

Note Organization

7.0

4.0

Document Editing

7.0

8.0

Knowledge Management

6.0

Template System

7.0

9.0

Search Retrieval

7.0

8.0

Collaboration Features

5.0

8.0

Cross Platform Sync

5.0

7.0

Automation Rules

3.0

6.0

File Management

4.0

5.0

Workflow Building

3.0

6.0

Trigger Variety

3.0

7.0

Action Library

5.0

* Task scores (1–10) are algorithmically generated from publicly available data.

Data is sourced from public information and vendor websites. It may not always be up-to-date — verify pricing and features directly with the vendor before purchasing.Report inaccuracy

Frequently Asked Questions

What are the main differences between Fireflies.ai and Supernormal?

Fireflies.ai — "The #1 AI Assistant For Your Meetings". Supernormal — "AI agents built for agencies — turn meetings into client work". The Features section on this page compares them side by side.

Who is Fireflies.ai best for compared with Supernormal?

Fireflies.ai is best for Professional individuals and small teams needing meeting transcription and summaries; and for Fast-growing businesses requiring team analytics and multi-language support. Supernormal is best for Agencies delivering client work and managing projects; and for Consultants creating proposals and reports from conversations.

How does the pricing of Fireflies.ai compare with Supernormal?

Fireflies.ai is freemium, includes a free plan. Supernormal is freemium, includes a free plan, paid plans start at $20/month. Always verify current pricing with the vendor.

Does Fireflies.ai or Supernormal have a free plan?

Fireflies.ai has a free plan. Supernormal has a free plan. Always verify current pricing with the vendor.

Do Fireflies.ai and Supernormal offer an API?

Fireflies.ai offers a public API. Supernormal offers a public API.

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