Does Haptik or Comm100 AI have a free plan?

Haptik is a paid tool. Comm100 AI is a paid tool with a free trial. Always verify current pricing directly with the vendor.

Haptik vs Comm100 AI

Q: Can I use Haptik and Comm100 AI together?

Yes, many teams use both tools together for different purposes. Use the Stack Builder section above to combine Haptik and Comm100 AI with other tools and save your AI toolkit.

Comprehensive side-by-side comparison — features, pricing, performance, and more.

Updated May 2026

Haptik

Jio Haptik Technologies Limited

AI Agents for Human-Like, Scalable Customer Experiences

0.0(0)

PAID

87% data quality

Comm100 AI

Comm100 Network Corporation

AI-powered omnichannel customer service platform for efficient, personalized support.

0.0(0)

PAID

94% data quality

Trust & Reliability

Haptik

Uptime:99.9%

Users:1K-10K

Customers (per vendor):P&G, Sephora, Hamleys +7

GDPR

Too Close to Call

Haptik (7.2) vs Comm100 AI (7.2) — difference of 0.0 points

AI Comparison Summary

Haptik

7.2

avg score

Comm100 AI

7.2

avg score

Both tools score very similarly overall — the best choice depends on your specific priorities.

Based on 6 dimensions

How scores are calculated

Too close to call — it's a tie

Haptik

Best For

Automating customer service across multiple channels for large enterprises

Driving sales and product recommendations through AI agents

Streamlining booking and reservation processes with AI

Qualifying leads and personalizing engagement at scale

Not Ideal For

Individual users or small businesses with limited budgets

Companies looking for a simple, off-the-shelf chatbot without deep customization

Developers seeking an open-source framework for building agents from scratch

Comm100 AI

Best For

Automating customer support with AI agents

Empowering human agents with AI assistance

Managing omnichannel customer interactions efficiently

Providing secure and compliant support in regulated industries

Not Ideal For

Individuals or very small businesses needing a free, basic chat widget without advanced AI or omnichannel features

Teams specifically looking for a purely open-source customer service solution

Users who require a standalone AI chatbot without a broader customer service platform integration

* Verdict is based on our algorithmic scoring of publicly available data. Learn about our methodology

Haptik is best for

🤖Automation & Agents9.0🔍Research8.0🎧Customer Support7.8

Comm100 AI is best for

🤖Automation & Agents9.0💬Chat & Conversation8.5🎧Customer Support8.2

Filter by your use case:

Pros & Cons

Haptik

Pros

Supports a wide range of communication channels including WhatsApp, Voice, Instagram, and Facebook Messenger.
Offers flexible model selection, allowing experimentation with GPT, Llama, and Claude.
Provides robust security and compliance with ISO, GDPR, CCPA, CPRA, CyberGRX, and FIPS 140-2.
Enables seamless human-agent collaboration with omnichannel inbox and handoff capabilities.
Leverages enterprise data (PDFs, DOCX, PPTX, CSVs, websites) for fine-tuning and accuracy.
Supports over 100 languages for global communication.

Cons

Pricing is enterprise-focused, likely not suitable for small businesses or startups.
Requires significant enterprise data for optimal fine-tuning and accuracy.
Implementation may require integration with existing complex enterprise systems.
No explicit mention of a free tier or trial for direct self-service.

Comm100 AI

Pros

Comprehensive AI suite for automation, assistance, and insights across the support lifecycle
Unified omnichannel platform combining live chat, ticketing, voice, and more into one console
Strong security and compliance certifications including HIPAA, SOC, PCI, ISO, and GDPR
Flexible deployment options including cloud and on-premise solutions
Highly customizable live chat interface, routing, and proactive campaigns
Free 30-day trial available for most modules to test capabilities

Cons

Pricing is per agent per month, which can become costly for very large teams without custom enterprise deals
Advanced AI features like AI Agent and AI Insights require separate pricing or custom quotes beyond base plans
Requires separate licenses for each live chat agent, increasing per-user cost
No explicit mention of a permanently free tier for core features beyond the trial period
A security incident related to the desktop app was reported in 2022, though mitigated

Weighted Score — Adjust What Matters to You

Pick a profile or drag sliders — scores and radar update instantly on the right.

Quick profiles:

Ease of Use5

Output Quality5

Value for Money5

Customizability5

Support & Ecosystem5

Integration Power5

Dimension Comparison

Haptik

7.2

/ 10

Comm100 AI

7.2

/ 10

Dimension Breakdown

Ease of Use

How easy it is to get started and use daily

Haptik

6.0

Comm100 AI

7.0▲ +1.0

Output Quality

Quality and accuracy of generated results

Haptik

8.0

Comm100 AI

8.0

Value for Money

Cost vs. features and output quality

Haptik

7.0▲ +1.0

Comm100 AI

6.0

Customizability

Calculated

Ability to tailor to specific needs

Haptik

5.0

Comm100 AI

7.0▲ +2.0

Support & Ecosystem

Documentation, community, and support quality

Haptik

7.0

Comm100 AI

7.0

Integration Power

Calculated

Ability to connect with other tools and workflows

Haptik

10.0▲ +2.0

Comm100 AI

8.0

Calculated = derived from verified integration count and API/open-source signals. AI = LLM-assessed from public website content. Methodology

Task Performance

Haptik

Task

Comm100 AI

7.0

Ticket Management

8.0

Auto Resolution

9.0

7.0

Knowledge Base

8.0

Live Chat

9.0

7.0

Sentiment Analysis

8.0

7.0

Escalation Rules

7.0

9.0

Multi Channel Support

9.0

7.0

Response Templates

7.0

6.0

Sla Tracking

6.0

8.0

Customer Satisfaction

8.0

* Task scores (1–10) are algorithmically generated from publicly available data.

Data is sourced from public information and vendor websites. It may not always be up-to-date — verify pricing and features directly with the vendor before purchasing.Report inaccuracy

Frequently Asked Questions

Which is better, Haptik or Comm100 AI?

Both are strong options. Haptik has a rating of 0.0/5 (0 reviews), while Comm100 AI has a rating of 0.0/5 (0 reviews). The best choice depends on your specific use case, budget, and workflow requirements.

Is Haptik cheaper than Comm100 AI?

Haptik starts at free (paid model). Comm100 AI starts at $31/month (paid model) with a free trial. Use the Cost Calculator above for a detailed estimate.

What are the main differences between Haptik and Comm100 AI?

Haptik — "AI Agents for Human-Like, Scalable Customer Experiences". Comm100 AI — "AI-powered omnichannel customer service platform for efficient, personalized support.". Key differences include their pricing models, platform support, integrations, and technical capabilities. See the Feature Comparison table above for a complete side-by-side breakdown.

Can I use Haptik and Comm100 AI together?

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