Does Kommunicate or Crisp have a free plan?

Kommunicate is available for free with a free trial. Crisp is available for free with a free trial. Always verify current pricing directly with the vendor.

Kommunicate vs Crisp

Q: Can I use Kommunicate and Crisp together?

Yes, many teams use both tools together for different purposes. Use the Stack Builder section above to combine Kommunicate and Crisp with other tools and save your AI toolkit.

Comprehensive side-by-side comparison — features, pricing, performance, and more.

Updated May 2026

Kommunicate

Automate customer conversations without losing control, CSAT, or sleep.

0.0(0)

FREEMIUM

94% data quality

Crisp

Crisp IM SAS

Augment your customer experience with AI-first support for teams.

0.0(0)

FREEMIUM

93% data quality

Trust & Reliability

Kommunicate

Uptime:99.9%Status page

Users:10K-100K

Customers (per vendor):Brash Solutions, Oklahoma City Community College, Easybots +7

GDPR

Too Close to Call

Kommunicate (7.5) vs Crisp (7.3) — difference of 0.2 points

AI Comparison Summary

Kommunicate

7.5

avg score

Crisp

7.3

avg score

Kommunicate leads overall — particularly in Integration Power.

Based on 6 dimensions

How scores are calculated

Overall Winner

Kommunicate

7.5 / 10

Kommunicate

Best For

Automating customer support across multiple channels

Reducing ticket volume without risking customer experience

Teams needing controllable AI automation with human oversight

Businesses requiring fast deployment of AI agents

Not Ideal For

Teams looking for fully autonomous AI with zero human involvement

Organizations treating support as an experiment instead of an operation

Crisp

Best For

Automating customer inquiries for support teams

Centralizing omnichannel customer communications

Building AI-powered chatbots without code

Enhancing product adoption with proactive messages

Not Ideal For

Companies requiring highly specialized, niche CRM functionalities beyond customer support

Businesses that need extensive offline capabilities for their support agents

Organizations with strict requirements for SOC 2 Type II certification

* Verdict is based on our algorithmic scoring of publicly available data. Learn about our methodology

Kommunicate is best for

🤖Automation & Agents9.0🎧Customer Support8.0💬Chat & Conversation7.5

Crisp is best for

💬Chat & Conversation8.5🤖Automation & Agents8.0🎧Customer Support7.6

Filter by your use case:

Pros & Cons

Kommunicate

Pros

No-code platform for easy AI agent creation and deployment
Seamless human handoff with full context built-in, not bolted on
Omnichannel support across web, mobile, WhatsApp, Telegram, Instagram, and email
Model-agnostic, supporting OpenAI, Anthropic, Gemini, IBM Watson, Amazon Lex, and Dialogflow
Comprehensive analytics and real-time monitoring of AI agent performance
Multilingual support for over 120 languages out-of-the-box

Cons

Not suitable for teams seeking fully autonomous AI with zero human involvement
Requires active management and optimization to refine AI agent behavior
Pricing is conversation-based, which can scale with high volume
Advanced features like SSO and branding removal are limited to Enterprise plans

Crisp

Pros

Comprehensive AI-first support suite with AI agents and chatbots
Omnichannel shared inbox centralizes messages from various platforms
Flat pricing model offers predictability for scaling businesses
No-code AI Agent builder simplifies automation setup
Includes CRM, Knowledge Base, and Analytics for a complete solution
Offers SDKs for seamless integration into mobile and web applications

Cons

Additional features like specific paid integrations or more than 20 agents may incur extra costs
AI credits are usage-based and included credits may not cover high volumes
No explicit mention of advanced enterprise-grade SSO features like SAML
No offline mode for desktop or mobile applications, requires active internet connection

Weighted Score — Adjust What Matters to You

Pick a profile or drag sliders — scores and radar update instantly on the right.

Quick profiles:

Ease of Use5

Output Quality5

Value for Money5

Customizability5

Support & Ecosystem5

Integration Power5

Dimension Comparison

Kommunicate

7.5

/ 10

Your pick

Crisp

7.3

/ 10

Dimension Breakdown

Ease of Use

How easy it is to get started and use daily

Kommunicate

8.0▲ +1.0

Crisp

7.0

Output Quality

Quality and accuracy of generated results

Kommunicate

7.0

Crisp

7.0

Value for Money

Cost vs. features and output quality

Kommunicate

7.0

Crisp

8.0▲ +1.0

Customizability

Calculated

Ability to tailor to specific needs

Kommunicate

6.0

Crisp

7.0▲ +1.0

Support & Ecosystem

Documentation, community, and support quality

Kommunicate

7.0

Crisp

7.0

Integration Power

Calculated

Ability to connect with other tools and workflows

Kommunicate

10.0▲ +2.0

Crisp

8.0

Calculated = derived from verified integration count and API/open-source signals. AI = LLM-assessed from public website content. Methodology

Task Performance

Kommunicate

Task

Crisp

8.0

Ticket Management

8.0

7.0

Auto Resolution

8.0

Knowledge Base

8.0

7.0

Live Chat

9.0

6.0

Sentiment Analysis

6.0

9.0

Escalation Rules

7.0

9.0

Multi Channel Support

8.0

7.0

Response Templates

7.0

Sla Tracking

6.0

7.0

Customer Satisfaction

7.0

* Task scores (1–10) are algorithmically generated from publicly available data.

Data is sourced from public information and vendor websites. It may not always be up-to-date — verify pricing and features directly with the vendor before purchasing.Report inaccuracy

Frequently Asked Questions

Which is better, Kommunicate or Crisp?

Both are strong options. Kommunicate has a rating of 0.0/5 (0 reviews), while Crisp has a rating of 0.0/5 (0 reviews). The best choice depends on your specific use case, budget, and workflow requirements.

Is Kommunicate cheaper than Crisp?

Kommunicate starts at $40/month (freemium model) with a free trial. Crisp starts at free (freemium model) with a free trial. Use the Cost Calculator above for a detailed estimate.

What are the main differences between Kommunicate and Crisp?

Kommunicate — "Automate customer conversations without losing control, CSAT, or sleep.". Crisp — "Augment your customer experience with AI-first support for teams.". Key differences include their pricing models, platform support, integrations, and technical capabilities. See the Feature Comparison table above for a complete side-by-side breakdown.

Can I use Kommunicate and Crisp together?

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