Supernormal vs Fireflies.ai

Comprehensive side-by-side comparison — features, pricing, performance, and more.

Data last refreshed October 2026
Supernormal logo

Supernormal

Supernormal Technologies, Inc

AI agents built for agencies — turn meetings into client work

Freemium
80% verification coverage
VS
Fireflies.ai logo

Fireflies.ai

Fireflies.ai Corp

The #1 AI Assistant For Your Meetings

Freemium
81% verification coverage

Trust & Reliability

Supernormal

Users:100K-1M
Customers (per vendor):BBDO, Praytell, Passionfruit +6
GDPR
SOC 2
HIPAA

Fireflies.ai

Users:1M-10M
Customers (per vendor):Emaar, Leonardo AI, Penn +7
GDPR
SOC 2
HIPAA

Overall Winner: Fireflies.ai

7.3/10 vs Supernormal at 6.7/10

Leads in:
Support
Compliance & Data Protection
Integration

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

AI Comparison Summary

Supernormal

6.7

avg score

Fireflies.ai

7.3

avg score

Fireflies.ai leads overall — particularly in Support.

Based on 6 dimensions

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Overall Winner

Fireflies.ai

7.3 / 10

Supernormal

Best For
Agencies delivering client work and managing projects
Consultants creating proposals and reports from conversations
Project managers streamlining meeting follow-ups and tasks
Freelancers handling client proposals and status updates

Fireflies.ai

Best For
Professional individuals and small teams needing meeting transcription and summaries
Fast-growing businesses requiring team analytics and multi-language support
Large enterprises with strict security and compliance needs
Sales teams for CRM auto-fill and call logs

* Verdict is based on our algorithmic scoring of publicly available data. Learn about our methodology

Supernormal is best for

🎬Video7.0💬Chat & Conversation6.0🔍Research6.0

Fireflies.ai is best for

🔍Research9.0💬Chat & Conversation8.0🎧Customer Support7.0

Filter by your use case:

Limitations

SupernormalSupernormal

Cons

  • Meeting capture requires desktop app (Mac or Windows)
  • Free plan has daily and monthly credit limits
  • SOC 2 report, DPA, BAA, and penetration test summary available under NDA only
Fireflies.aiFireflies.ai

Cons

  • Free plan has limited AI summaries and storage (400 minutes/team)
  • Free plan includes only 20 AI credits
  • Recording limits apply to all plans (2-4 hours per meeting)
  • Enterprise plan requires annual billing and contact for custom features
Weighted Score — Adjust What Matters to You

Pick a profile or drag sliders — scores and radar update instantly on the right.

Quick profiles:

Ease of Use5
Customization5
Support5
Integration5
Compliance & Data Protection5
Performance5
Planning Quality5

Dimension Comparison

Ease of UseCustomizationSupportIntegrationCompliancePerformancePlanning

Supernormal

6.7

/ 10

Fireflies.ai

7.3

/ 10

Your pick

Dimension Breakdown

Ease of Use

AI

How intuitive is onboarding, UI navigation, and day-to-day usage for the target audience?

Supernormal
6.0
Fireflies.ai
6.0

Customization

Calculated

How much can users tailor workflows, settings, prompts, or outputs to their needs?

Supernormal
7.0
Fireflies.ai
7.0

Support

AI

How strong is the documentation, customer support, community, and learning resources?

Supernormal
6.0
Fireflies.ai
8.0▲ +2.0

Integration

Calculated

How well does it connect with other tools, APIs, and workflows?

Supernormal
6.0
Fireflies.ai
7.0▲ +1.0

Compliance & Data Protection

Calculated

Compliance certifications and data-protection posture, counted from ten verified signals: SOC 2 Type II, GDPR compliance, HIPAA, WCAG AA/AAA, PII redaction, licensed-only training, a published sub-processor list, a downloadable DPA, not training on user data, and a documented deletion path

Supernormal
7.0
Fireflies.ai
8.0▲ +1.0

Performance

Calculated

Latency + throughput speed

Supernormal
8.0
Fireflies.ai
8.0

Planning Quality

Calculated

Multi-step planning depth + replanning capability

Supernormal
—
Fireflies.ai
—

Calculated = derived from structured signals (integration count, API/open-source config, compliance certs, response-time). AI = LLM-assessed from public website content. Methodology

Task Performance

Supernormal

Task

Fireflies.ai

7.0
Note Organization
8.0
7.0
Document Editing
4.0
6.0
Knowledge Management
8.0
7.0
Template System
6.0
7.0
Search Retrieval
9.0
5.0
Collaboration Features
8.0
5.0
Cross Platform Sync
8.0
3.0
Automation Rules
7.0
4.0
File Management
6.0
3.0
Workflow Building
5.0
3.0
Trigger Variety
6.0
5.0
Action Library
7.0

* Task scores (1–10) are algorithmically generated from publicly available data.

Data is sourced from public information and vendor websites. It may not always be up-to-date — verify pricing and features directly with the vendor before purchasing.Report inaccuracy

Frequently Asked Questions

What are the main differences between Supernormal and Fireflies.ai?
Supernormal — "AI agents built for agencies — turn meetings into client work". Fireflies.ai — "The #1 AI Assistant For Your Meetings". The Features section on this page compares them side by side.
Who is Supernormal best for compared with Fireflies.ai?
Supernormal is best for Agencies delivering client work and managing projects; and for Consultants creating proposals and reports from conversations. Fireflies.ai is best for Professional individuals and small teams needing meeting transcription and summaries; and for Fast-growing businesses requiring team analytics and multi-language support.
How does the pricing of Supernormal compare with Fireflies.ai?
Supernormal is freemium, includes a free plan, paid plans start at $20/month. Fireflies.ai is freemium, includes a free plan. Always verify current pricing with the vendor.
Does Supernormal or Fireflies.ai have a free plan?
Supernormal has a free plan. Fireflies.ai has a free plan. Always verify current pricing with the vendor.
Do Supernormal and Fireflies.ai offer an API?
Supernormal offers a public API. Fireflies.ai offers a public API.

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