How much does Eesel AI cost?

Eesel AI offers a free plan, with paid plans starting from $49/month, and includes a free trial.

Does Eesel AI have an API?

Yes, Eesel AI offers a public API for developers to integrate its capabilities into custom applications and workflows.

Launching soon — get early access:

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AI Tools

Q: What can Eesel AI do?

Eesel AI can: AI agent for frontline support automation, AI copilot for drafting agent replies, AI triage for routing, editing, and tagging tickets, Embeddable AI chatbot for websites and apps. Best for: Automating frontline customer support.

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Eesel AI

Best for customer service automation

Easy to integrate

Free trial available

Enterprise-ready security

Multi-channel support

Automate customer service with AI agents, copilots, and chatbots.

Last updated: May 25, 2026

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Quick Answer

Eesel AI is an AI-powered customer service platform that automates support, drafts agent replies, and triages tickets. It integrates with over 100 tools like Zendesk and Slack, learning from your company's knowledge to provide consistent, on-brand answers. Best for customer service teams of all sizes looking to enhance efficiency and scale support. Free to try, with paid plans starting from $239/month.

About Eesel AI

Eesel AI is an AI-powered platform for customer service that automates frontline support, drafts replies, and triages tickets. It integrates with popular helpdesks like Zendesk and Freshdesk, learning from your documentation and past interactions to provide consistent, on-brand responses. Eesel AI is designed for customer service teams of all sizes looking to streamline operations and improve response times.

What Makes It Unique

Eesel AI instantly plugs into over 100 tools, learning from diverse data sources like past support tickets, help centers, and internal documents to seamlessly integrate into existing workflows and mimic your team's tone of voice.

AI-extracted from public sources. May contain errors. ·

Try Demo

eesel.ai

Visit eesel.ai

Methodology

Are you Eesel AI? Claim listing

Use Cases & Target Users

Use Cases

Best For

Automating frontline customer support

Assisting customer service agents in real-time

Streamlining IT service desk operations

Providing instant answers from internal documentation

Enhancing e-commerce customer engagement with chatbots

Company Size

SOLO

SMALL

MEDIUM

ENTERPRISE

Fit Score

Complexity

Intermediate

Target Team Size

SMALL_TEAM

LARGE_TEAM

Target Skill Level

BEGINNER

INTERMEDIATE

EXPERT

Key Features

AI agent for frontline support automation

AI copilot for drafting agent replies

AI triage for routing, editing, and tagging tickets

Embeddable AI chatbot for websites and apps

AI internal chat for instant team answers

AI email assistant for drafting emails and tickets

Technical Specifications

API Available

SDK Available

MCP Compatible

Open Source

Team Features

SSO/Enterprise

Webhook Support

Has Demo

Function Calling

Browser Extension

Sandbox Mode

Audit Logs

Free Plan

No Signup

Works Offline

Requires Host App

Framework

MCP Server

IDE Plugin

Inference API

SCIM Provisioning

Developer Access

API

ENTERPRISE

Deployment:

HYBRID

Uses models:3

Compliance, Privacy & Trust

GDPR (as claimed): Yes

SOC 2 (as claimed): No

HIPAA (as claimed): No

Trains on user data: No

Pros

+One-click integration with over 100 apps including Zendesk, Slack, and Shopify
+Learns from existing documentation and past support tickets to maintain brand voice
+Offers AI agents, copilots, and triage for comprehensive support automation
+Customizable AI behavior and escalation rules
+Includes sandbox testing to measure performance before deployment
+Supports multi-language customer interactions

Limitations