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Customer Support & Service

Popular

AI tools and agents for customer support & service

20Tools
21Agents
7Avg Score
44%Enterprise

Top Picks for Customer Support & Service

🥇 Best Overall
#1
Hotjar AI

Hotjar AI

Data Analytics · Customer Support · Marketing General
Tool

Heatmaps and behavior analytics for websites

8.0
Overall
Ease
7.0
Output
8.0
Value
9.0
Free planAPI
Freemium
🥈 Runner Up
#2
Glia

Glia

Customer Support · Automation Agents · Finance Accounting
Agent

The banking AI platform — voice, digital & unified CX

8.0
Overall
Ease
7.0
Output
9.0
Value
8.0
Enterprise
🥉 Strong Pick
#3
Amplitude AI

Amplitude AI

Data Analytics · Marketing General · Customer Support
Tool

AI-powered product analytics — the platform for self-improving products

7.7
Overall
Ease
7.0
Output
8.0
Value
8.0
Free planAPI
Freemium

All Tools & Agents — Ranked by Score

41 items total · Ranked by ease of use, output quality, and value for money

#4
Chatfuel

Chatfuel

Tool

Stop Replying. Start Running.

7.3
Ease 8.0Output 7.0Value 7.0
Freemium
#5
Amplemarket

Amplemarket

Tool

AI sales copilot for sales teams — Duo

7.3
Ease 7.0Output 8.0Value 7.0
Paid
#6
Gorgias AI

Gorgias AI

Tool

The Conversational AI platform for Ecommerce

7.3
Ease 7.0Output 8.0Value 7.0
Paid
#7
Help Scout AI

Help Scout AI

Tool

Intuitive & Affordable Customer Service Software

7.3
Ease 8.0Output 7.0Value 7.0
Freemium
#8
HubSpot Service Hub

HubSpot Service Hub

Tool

AI-Powered Customer Service Platform for Growing Teams

7.3
Ease 7.0Output 8.0Value 7.0
Freemium
#9
11x AI

11x AI

Agent

Digital workers for sales — AI SDR (Alice & Julian)

7.3
Ease 7.0Output 8.0Value 7.0
Paid
#10
VoiceGenie

VoiceGenie

Agent

Voice AI agents that sound human — sales & support automation

7.3
Ease 7.0Output 8.0Value 7.0
Freemium
#11
Structurely

Structurely

Agent

Convert leads into closed deals with AI calling & texting

7.3
Ease 7.0Output 8.0Value 7.0
Freemium
#12
Retell AI

Retell AI

Agent

AI voice agent platform for phone call centers

7.3
Ease 7.0Output 8.0Value 7.0
Paid
#13
Synthflow AI

Synthflow AI

Agent

Enterprise-ready voice AI agents for automated phone calls

7.3
Ease 7.0Output 8.0Value 7.0
Freemium
#14
Bland AI

Bland AI

Agent

Enterprise voice AI platform for phone agents

7.3
Ease 7.0Output 8.0Value 7.0
Paid
#15
Decagon AI

Decagon AI

Agent

The AI concierge for every customer

7.3
Ease 7.0Output 8.0Value 7.0
Enterprise
#16
Ada

Ada

Agent

AI customer service agents that resolve, act, and continuously improve for enterprise CX.

7.3
Ease 7.0Output 8.0Value 7.0
Enterprise
#17
Gladly AI

Gladly AI

Tool

Customer experience AI built for LTV

7.0
Ease 7.0Output 8.0Value 6.0
Enterprise
#18
Dust

Dust

Tool

Multiplayer AI for human-agent collaboration

7.0
Ease 6.0Output 8.0Value 7.0
Freemium
#19
Assembled

Assembled

Tool

Workforce management built for the AI era

7.0
Ease 6.0Output 8.0Value 7.0
Enterprise
#20
Automation Anywhere

Automation Anywhere

Tool

The #1 provider of agentic automation — RPA & AI agents

7.0
Ease 6.0Output 8.0Value 7.0
Freemium
#21
Insider

Insider

Tool

#1 Platform for AI-Powered Customer Engagement

7.0
Ease 6.0Output 8.0Value 7.0
Enterprise
#22
boost.ai

boost.ai

Tool

The conversational AI platform regulated industries trust

7.0
Ease 6.0Output 8.0Value 7.0
Enterprise
#23
Comm100 AI

Comm100 AI

Tool

AI-Powered Omnichannel Customer Service Platform

7.0
Ease 7.0Output 8.0Value 6.0
Paid
#24
Chatbase

Chatbase

Tool

Conversational AI agents for customer experience

7.0
Ease 8.0Output 7.0Value 6.0
Freemium
#25
Arya.ai

Arya.ai

Tool

Enterprise-grade AI solutions for banking, insurance & lending

7.0
Ease 7.0Output 8.0Value 6.0
Enterprise
#26
Certainly

Certainly

Agent

Autonomous AI agents that resolve conversations end to end

7.0
Ease 6.0Output 8.0Value 7.0
Enterprise
#27
Salesforce Agentforce

Salesforce Agentforce

Agent

The AI agent platform — grow capacity, not headcount

7.0
Ease 7.0Output 8.0Value 6.0
Enterprise
#28
Ema

Ema

Agent

AI employees for HR, IT, and Finance

7.0
Ease 6.0Output 8.0Value 7.0
Enterprise
#29
Siena

Siena

Agent

Empathic AI agents for commerce — CX operating system

7.0
Ease 7.0Output 8.0Value 6.0
Paid
#30
Forethought

Forethought

Agent

The customer service AI platform for modern support teams

7.0
Ease 7.0Output 8.0Value 6.0
Enterprise
#31
Intercom Fin Agent

Intercom Fin Agent

Agent

Fin — the highest performing AI customer service agent (Intercom)

7.0
Ease 7.0Output 8.0Value 6.0
Paid
#32
Lindy

Lindy

Agent

The ultimate AI executive assistant

7.0
Ease 7.0Output 8.0Value 6.0
Freemium
#33
HubSpot

HubSpot

Tool

The HubSpot Customer Platform — software & tools for your business

6.7
Ease 7.0Output 7.0Value 6.0
Freemium
#34
Sierra

Sierra

Agent

Build and deploy long-horizon AI agents for customer service across all channels.

6.7
Ease 6.0Output 8.0Value 6.0
Enterprise
#35
Bardeen

Bardeen

Agent

Find and reach leads no one else can — AI automation & scraping

6.7
Ease 7.0Output 7.0Value 6.0
Freemium
#36
Cassidy AI

Cassidy AI

Agent

Build AI agents that handle your most complex work

6.7
Ease 7.0Output 7.0Value 6.0
Freemium
#37
Capacity AI

Capacity AI

Tool

Unified CX automation platform — AI agents across every channel

6.3
Ease 6.0Output 8.0Value 5.0
Enterprise
#38
Haptik

Haptik

Tool

Build Enterprise-Grade Customer Experience AI Agents

6.3
Ease 6.0Output 8.0Value 5.0
Enterprise
#39
Cognigy

Cognigy

Tool

AI-first CX, made real

6.3
Ease 6.0Output 8.0Value 5.0
Enterprise
#40
Tonkean

Tonkean

Agent

The No.1 agentic orchestration platform for the enterprise

6.3
Ease 6.0Output 8.0Value 5.0
Enterprise
#41
Conversica

Conversica

Agent

AI agents that start effortless conversations to drive growth

5.7
Ease 4.0Output 7.0Value 6.0
Enterprise

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