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Verloop.io

Verloop.io

Verified
AI-Native

Acquired by Nurix AI (2026) — still available under its own name.

AI customer service automation — chat & voice agents

GDPR
Public status page
Global
Public API
Last updated: Oct 10, 2026
Enterprise
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verloop.io
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Quick Answer

AI

Verloop.io is an enterprise AI suite for customer support that automates voice calls and omnichannel chats. It supports over 80 languages and dialects, including 10+ Indian languages and Arabic dialects. The platform is best for large enterprises in sectors like e-commerce, banking, and telecom. Pricing is available upon contacting sales.

About Verloop.ioAI

Verloop.io is an enterprise AI suite for customer support that orchestrates outbound and inbound AI calls and omnichannel chats in over 80 languages. It helps businesses automate engagement, empower agents, and run hassle-free audits using generative AI. Verloop.io is ideal for large enterprises seeking to scale support and reduce operational expenses.

What Makes It UniqueAI

Verloop.io offers Voice AI Agents built on purpose-trained Language Models with low-latency and high-accuracy speech recognition, language understanding, and speech generation capabilities, specifically designed for local nuances across 80+ languages and dialects.

AI-extracted from public sources. May contain errors. Methodology · Report an error

Decision Intelligence

Best For

AI
Enterprise customer service teams managing high volumes of inbound and outbound calls
Businesses in E-Commerce, Banking & FS, Travel, Real Estate, Logistics, Insurance, FoodTech, EdTech, and Telecom industries
Companies looking to automate 90% of repetitive queries and reduce support costs by half
Organizations aiming to achieve 70% higher CSAT with personalized 24/7 support
Teams seeking to supercharge agent efficiency by 40% with real-time AI assistance
Pricing Overview

Type

Enterprise

Dimension Scores

· 5.3 avg

How good it is, across universal quality axes

Ease of Use3/10
Customization6/10
Support6/10
Integration6/10
Compliance & Data Protection3/10
Performance8/10
AI-analyzed from product data·High confidenceHow we score

Task Scores

· 6.5 avg

What it can do, per category it works in · showing 10 of 10 tasks scoring 5+

Conditional Logic8/10
Api Connectivity8/10
Workflow Building7/10
Scheduling Capability7/10
Multi Step Chains7/10
Action Library6/10
Monitoring Logging6/10
Autonomous Execution6/10
Trigger Variety5/10
Error Handling5/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Chat
Voice
Automation
Data Analysis
Agent
RAG
Categories
Customer Support
AI Chatbot
Automation Agents
Data Analytics
LimitationsAI
  • -Pricing details are not publicly available and require contacting sales.
  • -The platform's full capabilities and integrations are not detailed without a demo or direct inquiry.
  • -Data retention policy is not explicitly defined with a fixed period, stating retention for the contract validity or as required by law.
Fit Score

Complexity

Advanced

Company Size

Medium
Enterprise

Target Team Size

Large Team

Target Skill Level

Expert
Technical Specifications
SDK Available (unknown)
MCP Compatible (unknown)
Team Features
Webhook Support
Has Demo
Function Calling (unknown)
Sandbox Mode (unknown)
Audit Logs
No Signup (unknown)
Works Offline (unknown)
Requires Host App
Framework
MCP Server
Inference API
Developer Access
API
Public
→ Docs
Webhooks→ Docs
Deployment:
Cloud
Response time (est.):
Fast
Compliance, Privacy & Trust
GDPR: Stated by vendor
SOC 2: No info available
HIPAA: No info available
ISO 42001: Stated by vendor
Privacy & data handling
Trains on user data: Unknown
Data deletion: Upon Request
Human review:
Recommended

Compliance audit trail

3 events
  1. ISO 9000

    ISO 9000

    1yr ago · 2025

  2. ISO 27001

    ISO 27001

    1yr ago · 2025

  3. ISO 42001

    ISO 42001

    1yr ago · 2025

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Model Weight Availability
Closed API (no weights)
Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Integrations & Connections
9 connections
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Trusted software system integrator for global financial institutions & enterprises

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CrayonAPI

Build the commercial and technical foundation for digital transformation

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SurgeAPI

Rapid scale-up program for startups in India and Southeast Asia

KA
KaleyraAPI

Fastest and most cost-effective bulk SMS service

WH
WhatsApp Business APINative

Conversational AI solution support on WhatsApp for businesses

Auto-updated

Video

Trust Score

90/100

Excellent

Based on 10 data signals

Confidence: High

Reflects publicly available data, not an independent audit

Compliance & Verified38/38
VerifiedYes
GDPRYes
ISO 27001/27701/42001Yes
Human ReviewYes
Operational25/25
Status PageYes
Data ResidencyIndia
Reliability0/10

No published data

Market Proof10/10
Notable CustomersWatania Takaful, Exetap, Unilab
Company17/17
Company ListedYes
Team Size201-500
FundingAcquired
Health—

Not yet checked

AI-Assisted Data

Some details are AI-generated estimates — verify with the vendor.

AI-generated estimate: Best For, Description, Limitations, Quick Answer, What Makes Unique

How we source data

AI Governance & Regulatory Disclosures

Legally-sensitive fields — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

EU AI Act Risk Tier
Unclassified

Switching & Migration

Migration Difficulty
Moderate Effort
Support:
Email
Phone
Help Center
Knowledge Base
Documentation
API Access
Quick Stats
CategoryCustomer Support
PlatformsWeb, API
Integrations9+
Launched2017
VerifiedOct 2026
Company & Links
CompanyVerloop.io
Founded2015
Based inIndia
Last major updateJan 2025
FundingAcquired · $8M
Documentation
LinkedInTwitter/XYouTube
All Features
Voice AI Agents for phone calls
Omnichannel chat automation
Co-pilot for human agents
Sparks Auto QA for quality assurance
Reports & Analytics for customer engagement
Multi-language and dialect support
Sentiment and tone analysis
Customizable workflows
Pricing Plans
Custom pricing — contact sales for a quote.

User Reviews

No reviews yet. Be the first to review!

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Who It's For
1 roles
Customer Service Representatives
Platform, Content & Languages
4 content types
2 languages
TextAudioChatbotEnglishArabic+5 more

Output Languages

English
Arabic

Content Types

Text
Audio
Chatbot
Social Media

Publishes to

WhatsApp
Facebook
Instagram

Accepts

Text
Audio

Produces

Text
Audio
Languages: English, Arabic

Frequently Asked Questions