Verloop.io
Enterprise-ready
Omnichannel support
Voice AI automation
Cost reduction
High CSAT
Automate customer service with AI Voice Agents and omnichannel chat.
Last updated: Apr 15, 2026
FREEMIUM
verloop.io
Quick Answer
Verloop.io is an enterprise AI customer service automation platform that deploys Voice AI Agents and omnichannel chatbots. It automates inbound and outbound calls and chats in 80+ languages, while also providing AI co-pilots for human agents. Best for large enterprises looking to reduce support costs and improve customer satisfaction through scalable, personalized support. Pricing is enterprise-based, requiring a demo.
About Verloop.io
Verloop.io is an enterprise AI customer service automation platform that deploys Voice AI Agents and omnichannel chatbots. It automates inbound and outbound calls and chats in 80+ languages, while also providing AI co-pilots for human agents. Designed for large enterprises, it aims to reduce support costs and improve customer satisfaction.
What Makes It Unique
Verloop.io offers a comprehensive enterprise-grade AI suite that orchestrates both outbound and inbound AI calls and omnichannel chats in over 80 languages, specifically built for local nuances and dialects.
Use Cases & Target Users
Best For
Automating customer support operations at scale
Improving agent productivity with AI assistance
Delivering personalized omnichannel customer experiences
Reducing operational costs in contact centers
Handling high volumes of inbound and outbound calls
Company Size
MEDIUM
ENTERPRISE
Fit Score
Complexity
ADVANCED
Target Team Size
LARGE_TEAM
Target Skill Level
INTERMEDIATE
EXPERT
Key Features
Voice AI Agents for inbound and outbound calls
Omnichannel chat automation (WhatsApp, Website, Mobile, Facebook, Instagram)
Co-pilot for human agents (Gen AI module for faster responses)
Sparks Auto QA (Gen AI for reducing QA time by 50%)
Reports & Analytics on customer engagement
Adaptive learning for AI agents
Technical Specifications
API Available
SDK Available
MCP Compatible
Open Source
Team Features
SSO/Enterprise
Webhook Support
Has Demo
Deployment:
HYBRID
Compliance & Security
GDPR Compliant
Pros
- +Automates 90% of repetitive queries, significantly reducing support costs
- +Supports 80+ languages and local dialects for global reach
- +Enhances customer satisfaction with 24/7 personalized support
- +Boosts agent efficiency by 40% with real-time AI assistance
- +Provides lightning-fast quality audits with Generative AI
- +Offers omnichannel support across WhatsApp, Voice, Website, Mobile, Facebook, Instagram
Limitations
- -No explicit pricing information available, likely requiring custom quotes
- -Requires integration with existing enterprise tools, which may involve setup effort
- -No specific details on data export formats
- -No explicit mention of SOC 2 or HIPAA compliance
Powered By
Base Models
Generative AI
Decision Intelligence
Best For
Automating customer support operations at scale
Improving agent productivity with AI assistance
Delivering personalized omnichannel customer experiences
Reducing operational costs in contact centers
Handling high volumes of inbound and outbound calls
Not Ideal For
Small businesses or startups with limited budgets
Individuals seeking a simple, off-the-shelf chatbot solution
Companies requiring self-service setup without enterprise support
Users needing a tool for content creation beyond customer interactions
Frequently Asked Questions
Your Actions
Dimension Scores
Ease of Use6/10
Output Quality8/10
Value for Money7/10
Customization5/10
Support7/10
Integration1/10
Task Scores
Auto Resolution
9
Multi Channel Support
9
Live Chat
8
Sentiment Analysis
8
Customer Satisfaction
8
Ticket Management
7
Knowledge Base
7
Escalation Rules
7
Trust Score
70/100
Good
Based on 7 verified signals
Trust Signals
Verified CompanyVerloop, Inc
Notable CustomersWatania takaful, Exetap, Unilab +5
User Base500M+
Funding$15.3M
Team Size51-200
GDPR CompliantYes
Data Residency
Switching & Migration
Migration Difficulty
Significant Effort
Data portable as:
CSV
JSON
Email support
Quick Stats
CategoryCustomer Support
PlatformsWEB, MOBILE, API, DESKTOP
Integrations0+
Views1
LaunchedJan 2016
Setup Time2 months
AddedMar 2026
Company & Links