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Glia

Glia

Verified
AI-Enhanced
Most customizable

The banking AI platform — voice, digital & unified CX

SOC 2 Type II
HIPAA
WCAG AA
Public status page
PII auto-redacted
+4
Autonomous
Last updated: Oct 7, 2026
Enterprise
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Quick Answer

Glia gives banks and credit unions AI and human support for overflow, after-hours, online banking and loan growth. It offers an industry-first guarantee of no hallucinations or prompt injections. Its Priceless Pricing gives unlimited seats and minutes.

About Glia

Glia is a banking AI platform that unifies AI and human interactions across voice and digital channels for financial institutions. It offers AI-powered virtual assistants, real-time agent guidance, and workforce planning insights to automate customer service and drive growth. Glia provides transparent, predictable pricing with unlimited usage and no per-seat or per-token fees.

AI-extracted from public sources. May contain errors. Methodology · Report an error
What Makes Glia Unique

Glia offers an industry-first guarantee of no hallucinations or prompt injections, and it unifies AI and human interactions across voice and digital channels on one platform for financial institutions.

Decision Intelligence

Best For

AI
Regional and community banks scaling customer service efficiently without increasing headcount
Credit unions looking to grow loans and deposits through proactive digital support
Financial institutions needing 24/7 support and after-hours coverage without outsourcing
Banking contact centers aiming to automate routine inquiries and empower agents with real-time knowledge
Financial enterprises requiring secure and compliant AI solutions for customer interactions
Pricing Overview

Type

Enterprise

Dimension Scores

· 5.1 avg

How good it is, across universal quality axes

Ease of Use4/10
Customization5/10
Support5/10
Integration2/10
Compliance & Data Protection6/10
Performance8/10
Planning Quality6/10
AI-analyzed from product data·High confidenceHow we score

Task Scores

· 7.1 avg

What it can do, per category it works in · showing 9 of 10 tasks scoring 5+

Auto Resolution9/10
Knowledge Base9/10
Live Chat9/10
Multi Channel Support9/10
Escalation Rules8/10
Response Templates8/10
Ticket Management5/10
Sentiment Analysis5/10
Customer Satisfaction5/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Automation
Chat
Voice
Data Analysis
Forecasting
Integrations & Connections
1 connection
Fit Score

Complexity

Advanced

Company Size

Medium
Enterprise

Team Size

Large Team

Skill Level

Expert
Features
Automate up to 80% of banking inquiries with Glia Banker
Scale AI outreach for loans, deposits, and payments with Glia Outreach
Provide real-time guidance to agents with Glia CoPilot
Elevate coaching and workforce planning with Glia Analyst
Automate complex banking tasks with Agentic Workflows
Offer digital self-service and contain digital inquiries
Support Spanish language interactions with bilingual virtual assistants
Unified AI and human interactions across voice and digital channels
Technical Capabilities
SDK Available
MCP Compatible (unknown)
Multi-Agent (unknown)
Human-in-Loop
Team Features
Webhook Support
Has Demo
Function Calling (unknown)
Sandbox Mode
Audit Logs
No Signup
Works Offline
Requires Host App
Framework
MCP Server
Digital Employee

Deployment

Cloud
Developer Access
API
Enterprise
Sandbox
Public
HITL mode:
Approve
Compliance, Privacy & Trust
GDPR: No info available
SOC 2: Stated by vendor
Type II
HIPAA: Stated by vendor
Trains on user data: Unknown
Data retention: Unknown
PII handling: Auto Redacted
Data deletion: Upon Request
Human review:
Recommended
Tech Specs
Response time (est.):
Fast

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Model Weight Availability
Closed API (no weights)
Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Supported Tools
Web Search
File System
Pricing Plans
Custom pricing — contact sales for a quote.

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User Reviews

No reviews yet. Be the first to review!

Who It's For
1 roles
Customer Service Representatives
Platform, Content & Languages
3 content types
2 languages
TextAudioChatbotEnglishSpanish+4 more

Output Languages

Spanish
English

Content Types

Text
Audio
Chatbot

Accepts

Text
Audio

Produces

Text
Audio
Languages: English, Spanish

Frequently Asked Questions

Trust Score

100/100

Excellent

Based on 16 data signals

Confidence: High

Reflects publicly available data, not an independent audit

Compliance & Verified38/38
VerifiedYes
SOC 2 reportYes
SOC 2 Type IIYes
HIPAAYes
WCAGYes
Human ReviewYes
Human-in-the-loopYes
HITL TypeYes
Operational25/25
Status PageYes
Data ResidencyUS, EU
Reliability10/10
Uptime (measured)99.99%
Market Proof10/10
Notable CustomersFirst Hawaiian Bank, Enterprise Bank & Trust, Liberty Bank
Company17/17
Company ListedYes
Team Size201-500
User Base<1K
FundingSeries D+
Health—

Not yet checked

AI-Assisted Data

Some details are AI-generated estimates — verify with the vendor.

AI-generated estimate: Best For

How we source data

AI Governance & Regulatory Disclosures

Legally-sensitive fields — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

EU AI Act Risk Tier
Unclassified
WCAG Accessibility
Level AA

Switching & Migration

Migration Difficulty
Significant Effort
Quick Stats
Agent TypeAutonomous
MemoryLong Term
PlanningBasic
PlatformsWeb, API
User Base<1K
Launched2012
VerifiedOct 2026
Company & Links

Company Name

Glia Technologies, Inc.

Founded

2012

Based in

United States

Last major update

Aug 2026

Funding

Series D+ · $152M