DevRev

DevRev

Verified
AI-Native

The AI platform with Native Shared Memory

SOC 2 Type II
GDPR
ISO 27001
Public status page
No training on your data
+12
Assistant
Last updated: Nov 9, 2026
Freemium
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Quick Answer

AI

DevRev's Computer is an AI platform for customer support and enterprise search that enables self-service for customers and employees. It features a patented Shared Memory knowledge graph for precise, context-aware answers and actions, consuming up to 95% fewer tokens. Best for enterprises and teams seeking to unify data, automate service desks, and improve resolution rates. A free Mini plan is available, with Pro and Max tiers requiring contact for pricing.

About DevRevAI

DevRev's Computer is an AI platform that unifies data and expertise to enable self-service for customers and employees. It provides search, answers, and actions across various channels, automating requests and escalating complex issues with full context. The platform is designed to enhance customer service operations and employee productivity.

AI-extracted from public sources. May contain errors. Methodology · Report an error
What Makes DevRev UniqueAI

DevRev's Computer features a patented "Shared Memory" knowledge graph that unifies an organization's live data, mapping relationships between various records and systems. This allows for precise, context-aware answers and actions, consuming up to 95% fewer tokens than traditional LLMs while delivering responses 5.5 times faster.

Decision Intelligence

Best For

AI
Teams scaling customer and employee self-service
Organizations seeking to unify data and expertise for AI resolution
Companies aiming to reduce ticket resolution times and improve efficiency
Enterprises needing precise, trustworthy AI answers with cited sources
Businesses looking to automate service desk operations and enterprise search
Pricing Overview

Type

Freemium

Starting Price

$0/mo

Free Trial

No

Credit Card

Not Required

Free Plan

Yes

Dimension Scores

· 7.1 avg

How good it is, across universal quality axes

Ease of Use7/10
Customization8/10
Support6/10
Integration9/10
Compliance & Data Protection7/10
Performance5/10
Planning Quality8/10
AI-scored from up to 37 public sources, reviewed by a person·High confidenceHow we score

Task Scores

· 7.4 avg

What it can do, per category it works in · showing 10 of 10 tasks scoring 5+

Workflow Building8/10
Action Library8/10
Api Connectivity8/10
Monitoring Logging8/10
Multi Step Chains8/10
Autonomous Execution8/10
Trigger Variety7/10
Conditional Logic7/10
Error Handling6/10
Scheduling Capability6/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Search
Automation
Chat
Data Analysis
Extraction
Code Review
Writing
Observability
Categories
Customer Support
Search Discovery
Orchestration Agents
Automation Agents
Data Analytics
LimitationsAI
  • -No public pricing for Pro and Max tiers, requiring contact with sales
Integrations & Connections
24 connections
D
R
+20
Rovo in Jira
Rovo in Jira

Project Management for the AI Era

SL
SlackNative

Team communication and collaboration

NO
NotionNative

Workspace for notes, docs, and project management

JC
Jira CloudNative

Issue tracking and project management

GD
Google DriveNative

Cloud storage and file sharing

GC
Google CalendarNative

Time management and scheduling

MT
Microsoft TeamsNative

Team communication and collaboration

MO
Microsoft OneDriveNative

Cloud storage and file sharing

Auto-updated

Fit Score

Complexity

Intermediate

Company Size

Small
Medium
Enterprise

Team Size

Small Team
Large Team

Skill Level

Intermediate
Expert
Features
Conversational interface across desktop, mobile, and browser
Accurate search across all organizational data
Basic task automation
One-click data connectors
Agent Studio for building and deploying agents without coding
Conversational analytics with Text2SQL
Enterprise-grade security with SCIM for user provisioning
Near real-time AirSync for data synchronization
Technical Capabilities
SDK Available (unknown)
MCP Compatible
Multi-Agent
Human-in-Loop
Team Features
Webhook Support
Has Demo
Function Calling (unknown)
Sandbox Mode (unknown)
Audit Logs
No Signup
Works Offline (unknown)
Requires Host App
Framework
MCP Server
Digital Employee

Deployment

Hybrid
MCP transport:
Streamable HTTP
Authentication
Single Sign-On
SAML
SCIM
Okta
Microsoft Entra ID
Developer Access
Webhooks→ Docs
HITL mode:
Approve
Compliance, Privacy & Trust
GDPR: Stated by vendor
DPA
SOC 2: Stated by vendor
Type II
HIPAA: No info available
ISO 27001: Stated by vendor
Trains on user data: No
Data retention: Until Deleted
Data deletion: Instant
Copyright policy: User Owns Output
Human review:
Recommended

Compliance audit trail

4 events
  1. Subprocessors

    Security Subprocessors

    1mo ago · 2026-09-23 · source

  2. GDPR

    Data Processing Agreement

    1mo ago · 2026-09-23 · source

  3. GDPR

    Privacy Policy

    5mo ago · 2026-05-21 · source

  4. GDPR

    Cookie Policy

    7mo ago · 2026-03-20 · source

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Model Weight Availability
Closed API (no weights)
Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Supported Tools
Bash
WebFetch
Filesystem
Pricing Plans
Mini
Free
  • Conversational interface on desktop, mobile, browser
  • Accurate search across all org’s data
  • Basic task automation
  • One-click connectors (Slack, Notion, Jira Cloud, Google Drive/Calendar, Microsoft Teams/OneDrive/SharePoint)
  • Bronze-level support + free training on DevRevU
  • Pro
    Custom
  • Everything in Mini
  • Connectors Marketplace with 100s of data integrations and snap-ins
  • Accurate, contextual answers with conversational analytics (Text2SQL)
  • Agent Studio to build and deploy agents, no coding needed
  • Silver-level support
  • Discounted credits via subscription models
  • Max
    Custom
  • Everything in Mini + Pro
  • Embedded team from Applied AI department
  • Conversational analytics fine-tuned for unique needs
  • Enterprise-grade security including SCIM for automated user provisioning
  • Near real-time AirSync to keep data up to date
  • Gold-level support
  • Pricing verified from the vendor pricing page.

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    User Reviews

    No reviews yet. Be the first to review!

    Who It's For
    1 roles
    Customer Service Representatives
    Platform, Content & Languages
    2 content types
    1 languages
    TextChatbotEnglish+5 more

    Content Types

    Text
    Chatbot

    Accepts

    Text
    URL
    Document
    API

    Produces

    Text
    Languages: English

    Frequently Asked Questions

    What can DevRev do?

    DevRev can: Conversational interface across desktop, mobile, and browser, Accurate search across all organizational data, Basic task automation, One-click data connectors. Best for: Teams scaling customer and employee self-service.

    How much does DevRev cost?

    DevRev offers a free plan.

    Is DevRev free?

    DevRev offers a free plan with limited features. Paid upgrades are available for advanced usage.

    What makes DevRev unique?

    DevRev's Computer features a patented "Shared Memory" knowledge graph that unifies an organization's live data, mapping relationships between various records and systems. This allows for precise, context-aware answers and actions, consuming up to 95% fewer tokens than traditional LLMs while delivering responses 5.5 times faster.

    Does DevRev have an API?

    Yes, DevRev offers a public API for developers to integrate its capabilities into custom applications and workflows.

    What platforms does DevRev support?

    DevRev is available on web, desktop, mobile, and API.

    What languages does DevRev support?

    DevRev supports English.

    Who is DevRev for?

    DevRev is designed for Teams scaling customer and employee self-service; Organizations seeking to unify data and expertise for AI resolution; Companies aiming to reduce ticket resolution times and improve efficiency.

    Trust Score

    100/100

    Excellent

    Based on 15 data signals

    Evidence: 10 of 11 expected facts verified

    Evidence strength: Strong

    Reflects publicly available data, not an independent audit

    Compliance & Verified38/38
    VerifiedYes
    GDPRYes
    SOC 2 reportYes
    SOC 2 Type IIYes
    ISO 27001/27701/42001Yes
    Human ReviewYes
    Human-in-the-loopYes
    HITL TypeYes
    Operational25/25
    Status PageYes
    Data ResidencyUS, EU, UK, India, Japan, Argentina, Singapore
    Reliability10/10
    Uptime (measured)100%
    Market Proof10/10
    Notable CustomersPaytm, MongoDB, Camping World
    Company17/17
    Company ListedYes
    Team Size501-1000
    FundingSeries A
    Health—

    Not yet checked

    AI-Assisted Data

    Some details are AI-generated estimates — verify with the vendor.

    AI-generated estimate: Best For, Description, Limitations, Quick Answer, Tagline, What Makes Unique

    How we source data

    AI Governance & Regulatory Disclosures

    Legally-sensitive fields — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

    EU AI Act Risk Tier
    Unclassified
    Subprocessor List (GDPR Art. 28)
    https://devrev.ai/security/sub-processors

    Switching & Migration

    Migration Difficulty
    Moderate Effort
    Support:
    Live Chat
    Email
    Support Portal
    Standard
    Quick Stats
    Agent TypeAssistant
    MemoryLong Term
    PlanningAdvanced
    PlatformsWeb, Desktop, Mobile +1
    Launched2020
    VerifiedNov 2026
    Company & Links
    Company NameDevRev, inc.
    Founded2020
    Based inUnited States
    FundingSeries A · $151M
    DocumentationChangelog