Alhena AI
AI-Powered Discovery, Shopping, and Support for Your E-Commerce Store
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Quick Answer
AIAlhena AI is a customer experience automation platform for e-commerce and consumer brands. It integrates with Shopify, Salesforce, and Zendesk to provide AI-driven chat, voice, and search capabilities. Best for fashion, beauty, and home furnishing brands looking to boost AI search visibility and conversion rates. Freemium pricing.
Alhena AI provides AI-powered discovery, shopping, and support agents for e-commerce stores, enhancing brand visibility in AI search engines and personalizing customer interactions. It offers solutions for customer service, sales, and review management, all while maintaining brand voice and accuracy. The platform integrates with existing helpdesk and e-commerce stacks, aiming to reduce costs and increase sales.
Alhena AI is a full agentic platform that not only replies but also acts, processing returns, updating orders, and triggering workflows end-to-end without human intervention. It guarantees hallucination-free responses by grounding every answer in verified data, preventing invented facts or brand slip-ups.
Decision Intelligence
Best For
AIType
Starting Price
$0/mo
Billing Cycle
Annual
Free Trial
No
Credit Card
Not Required
Free Plan
Yes
Dimension Scores
· 6.6 avgHow good it is, across universal quality axes
Task Scores
· 7.0 avgWhat it can do, per category it works in · showing 9 of 10 tasks scoring 5+
Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →
- -Data export is not available on Free, Essentials, Growth, or Scale plans
- -Onboarding is not dedicated for Free, Essentials, Growth, or Scale plans
- -AI-only support for the Free plan
- -Manual AI training frequency for the Free plan
- -Limited conversation credits on lower-tier plans, with overage charges
- -Credits reset each billing cycle and do not roll over.
Helpdesk integration for customer support
Helpdesk integration for customer support
Helpdesk integration for customer support
Helpdesk integration for customer support
Helpdesk integration for customer support
Helpdesk integration for customer support
Helpdesk integration for customer support
Helpdesk integration for customer support
Auto-updated
Complexity
Company Size
Team Size
Skill Level
Deployment
Compliance audit trail
1 event- GDPR
Privacy Policy last updated
1yr ago · 2025-06-23 · source
The Model(s) Behind It
Model details — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.
Pricing verified from the vendor pricing page.
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Who It's For1 rolesCustomer Service Representatives
Job Roles
Platform, Content & Languages4 content types10 languagesTextAudioSocial MediaEnglishSpanish+19 more
Output Languages
Content Types
Publishes to
Accepts
Produces
Frequently Asked Questions
Trust Score
Excellent
Based on 14 data signals
Confidence: High
Reflects publicly available data, not an independent audit
Not yet checked
Some details are AI-generated estimates — verify with the vendor.
AI-generated estimate: Best For, Description, Limitations, Quick Answer, What Makes Unique
How we source dataAI Governance & Regulatory Disclosures
Legally-sensitive fields — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.
Company Name
Helix3 Labs, Inc.
Formerly
Gleen AI
Founded
2022
Based in
United States
Last major update
Oct 2026
Funding
Seed · $5M