How much does Unbabel cost?

Unbabel uses enterprise pricing. Contact their sales team for a custom quote.

No, Unbabel is a paid tool. Pricing is custom — contact their sales team for a quote.

Does Unbabel have an API?

Yes, Unbabel offers an API on its enterprise plan. Contact their sales team for access.

What platforms does Unbabel support?

Unbabel is available on web, and API.

What languages does Unbabel support?

Unbabel supports 24+ languages including Arabic, Bulgarian, Danish, German, Greek, and more.

Does Unbabel work offline?

No, Unbabel requires an active internet connection to function.

Unbabel

Q: What can Unbabel do?

Unbabel can: AI-powered translation with human review, Real-time quality reporting, Customization of translation workflows, Brand voice replication. Best for: Mid-market and enterprise customer service teams expanding globally.

Q: Who is Unbabel for?

Unbabel is designed for Mid-market and enterprise customer service teams expanding globally; Businesses needing multilingual content for a global audience; Companies seeking to reduce translation costs with AI-driven workflows.

Verified

AI-Native

Acquired by TransPerfect (2025) — still available under its own name.

AI-powered multilingual customer service & LangOps

GDPR

ISO 27001

Public status page

PII auto-redacted

Open Weights (restricted)

Last updated: Oct 20, 2026

Enterprise

Visit Site

unbabel.com

Visit unbabel.com

Quick Answer

Unbabel is a Language Operations Platform for businesses needing multilingual translation services. It integrates with existing apps and platforms. Best for mid-market and enterprise customer service teams expanding globally. Pricing is enterprise-level.

About UnbabelAI

Unbabel is a Language Operations Platform that combines AI with human review to provide seamless multilingual translation services for businesses. It offers real-time quality reporting, customization, and control to meet business goals for cost, speed, and quality. Unbabel integrates with existing apps and platforms to translate workflows for a global audience.

What Makes It UniqueAI

Unbabel is the first Language Operations Platform that combines always-on AI with human review, allowing businesses to dynamically adjust quality and cost for translations.

AI-extracted from public sources. May contain errors. Methodology · Report an error

Decision Intelligence

Best For

Mid-market and enterprise customer service teams expanding globally

Businesses needing multilingual content for a global audience

Companies seeking to reduce translation costs with AI-driven workflows

Pricing Overview

Type

Enterprise

Dimension Scores

· 6.3 avg

How good it is, across universal quality axes

Ease of Use7/10

Customization6/10

Support8/10

Integration5/10

Compliance & Data Protection4/10

Performance8/10

AI-analyzed from product data·High confidenceHow we score

Task Scores

· 4.2 avg

What it can do, per category it works in · showing 3 of 10 tasks scoring 5+

Language Translation9/10

Batch Processing8/10

Format Conversion6/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities

Translation

Data Analysis

Compliance audit trail

1 event

ISO 27001
ISO/IEC 27001:2013 Information Security Management Certification
1yr ago · December 2024 · source

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Model size:

Medium

Model Weight Availability

Open weights (restricted license)

Training Data Provenance

Not disclosed

Relevant to EU AI Act Art. 53 / Annex XI (GPAI)

Model Card

https://huggingface.co/Unbabel/Tower-Plus-72B

Integrations & Connections

7 connections

SalesforceNative

Client relationship manager and service cloud integration

ZendeskNative

Customer support and agent workspace integration

IntercomNative

Editor's contact manager and chat integration

FreshdeskNative

Customer support integration

Wix AnswersNative

Customer support integration

KustomerNative

Customer support integration

HelpshiftNative

Email and chat support integration

Auto-updated

Trust Score

97/100

Excellent

Based on 10 data signals

Confidence: High

Reflects publicly available data, not an independent audit

Compliance & Verified38/38

VerifiedYes

GDPRYes

ISO 27001/27701/42001Yes

Human ReviewYes

Operational25/25

Status PageYes

Data ResidencyEU, US

Reliability7/10

Uptime (measured)99.88%

Market Proof10/10

Notable CustomersAdidas, Patagonia, Farfetch

Company17/17

Company ListedYes

FundingAcquired

Health—

Not yet checked

AI-Assisted Data

Some details are AI-generated estimates — verify with the vendor.

AI-generated estimate: Best For, Description, Limitations, Quick Answer, What Makes Unique

How we source data

AI Governance & Regulatory Disclosures

Legally-sensitive fields — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

EU AI Act Risk Tier

Unclassified