Birdeye vs Semrush

Comprehensive side-by-side comparison — features, pricing, performance, and more.

Data last refreshed October 2026

Birdeye

Birdeye Inc

AI Coworkers for Multi-location Brands

Enterprise

81% verification coverage

Semrush

Semrush Holdings

Your Unfair Advantage for Growing Brand Visibility

Freemium

74% verification coverage

Trust & Reliability

Birdeye

Users:100M-500M

Customers (per vendor):Sun Auto, Smile Brands, Orkin +6

GDPR

SOC 2

HIPAA

Semrush

Users:10M-50M

Customers (per vendor):ZoomInfo, Samsung, LG +7

GDPR

Too Close to Call

Semrush (7.0) vs Birdeye (6.8) — difference of 0.2 points

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

AI Comparison Summary

Birdeye

6.8

avg score

Semrush

7.0

avg score

Both tools score very similarly overall — the best choice depends on your specific priorities.

Based on 6 dimensions

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Too close to call — it's a tie

Birdeye

Best For

Multi-location brands seeking to improve online visibility and customer experience

Healthcare businesses managing patient reviews and appointments

Real estate companies optimizing local search and client engagement

Retail businesses enhancing online reputation and social presence

Semrush

Best For

Solopreneurs growing their online presence

Freelancers managing multiple client brands

Small teams building their first marketing campaigns

Mid-market companies orchestrating global visibility

* Verdict is based on our algorithmic scoring of publicly available data. Learn about our methodology

Birdeye is best for

✍️Writing & Content8.0🎧Customer Support7.3💬Chat & Conversation7.0

Semrush is best for

📊Data & Analytics8.6✍️Writing & Content8.2🔍Research7.5

Filter by your use case:

Limitations

Birdeye

Cons

Pricing details are not publicly available and require contacting sales.
Data retention periods are not explicitly stated.

Semrush

Cons

No cons listed yet.

Weighted Score — Adjust What Matters to You

Pick a profile or drag sliders — scores and radar update instantly on the right.

Quick profiles:

Ease of Use5

Customization5

Support5

Integration5

Compliance & Data Protection5

Performance5

Planning Quality5

Dimension Comparison

Birdeye

6.8

/ 10

Semrush

7.0

/ 10

Your pick

Dimension Breakdown

Ease of Use

How intuitive is onboarding, UI navigation, and day-to-day usage for the target audience?

Birdeye

7.0

Semrush

8.0▲ +1.0

Customization

Calculated

How much can users tailor workflows, settings, prompts, or outputs to their needs?

Birdeye

7.0▲ +1.0

Semrush

6.0

Support

How strong is the documentation, customer support, community, and learning resources?

Birdeye

6.0

Semrush

8.0▲ +2.0

Integration

Calculated

How well does it connect with other tools, APIs, and workflows?

Birdeye

8.0▲ +2.0

Semrush

6.0

Compliance & Data Protection

Calculated

Compliance certifications and data-protection posture, counted from ten verified signals: SOC 2 Type II, GDPR compliance, HIPAA, WCAG AA/AAA, PII redaction, licensed-only training, a published sub-processor list, a downloadable DPA, not training on user data, and a documented deletion path

Birdeye

8.0▲ +2.0

Semrush

6.0

Performance

Calculated

Latency + throughput speed

Birdeye

5.0

Semrush

8.0▲ +3.0

Planning Quality

Calculated

Multi-step planning depth + replanning capability

Birdeye

—

Semrush

—

Calculated = derived from structured signals (integration count, API/open-source config, compliance certs, response-time). AI = LLM-assessed from public website content. Methodology

Task Performance

Birdeye

Task

Semrush

8.0

Post Scheduling

8.0

Content Creation

7.0

8.0

Analytics Reporting

8.0

7.0

Multi Platform Support

7.0

8.0

Engagement Tracking

7.0

3.0

Hashtag Research

5.0

Audience Insights

6.0

9.0

Inbox Management

6.0

7.0

Trend Detection

6.0

7.0

Team Collaboration

6.0

8.0

Campaign Creation

6.0

7.0

Audience Targeting

7.0

* Task scores (1–10) are algorithmically generated from publicly available data.

Data is sourced from public information and vendor websites. It may not always be up-to-date — verify pricing and features directly with the vendor before purchasing.Report inaccuracy

Frequently Asked Questions

What are the main differences between Birdeye and Semrush?

Birdeye — "AI Coworkers for Multi-location Brands". Semrush — "Your Unfair Advantage for Growing Brand Visibility". The Features section on this page compares them side by side.

Who is Birdeye best for compared with Semrush?

Birdeye is best for Multi-location brands seeking to improve online visibility and customer experience; and for Healthcare businesses managing patient reviews and appointments. Semrush is best for Solopreneurs growing their online presence; and for Freelancers managing multiple client brands.

How does the pricing of Birdeye compare with Semrush?

Birdeye is enterprise-priced (custom quote). Semrush is freemium, includes a free plan, paid plans start at $139/month, offers a free trial. Always verify current pricing with the vendor.

Does Birdeye or Semrush have a free plan?

Birdeye lists no free plan. Semrush has a free plan and offers a free trial. Always verify current pricing with the vendor.

Do Birdeye and Semrush offer an API?

Birdeye offers a public API. Semrush offers a public API.

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