Does Certainly or Glia have a free plan?

Certainly is a paid tool. Glia is a paid tool. Always verify current pricing directly with the vendor.

Certainly vs Glia

Q: Can I use Certainly and Glia together?

Yes, many teams use both tools together for different purposes. Use the Stack Builder section above to combine Certainly and Glia with other tools and save your AI toolkit.

Comprehensive side-by-side comparison — features, pricing, performance, and more.

Updated June 2026

Certainly

Certainly Group ApS

Create fans with a digital twin of your best agent, resolving tickets and driving loyalty.

0.0(0)

PAID

92% data quality

Glia

Glia Technologies, Inc.

AI-powered conversations for banking that drive growth and loyalty

0.0(0)

ENTERPRISE

86% data quality

Trust & Reliability

Certainly

Uptime:99.9%Status page

Users:1K-10K

Customers (per vendor):Fintiba, QuadLock, Feastables +4

GDPR

Overall Winner: Certainly

6.3/10 vs Glia at 5.7/10

Leads in:

Customizability

Integrations

AI Comparison Summary

Certainly

6.3

avg score

Glia

5.7

avg score

Certainly leads overall — particularly in Integration Power.

Glia has an edge in Value for Money.

Based on 6 dimensions

How scores are calculated

Overall Winner

Certainly

6.3 / 10

Certainly

Best For

Automating multi-step research workflows for analysts

Resolving customer support tickets instantly for large brands

Boosting e-commerce conversion rates with AI shopping assistants

Creating hyper-personalized marketing journeys for customer segments

Not Ideal For

Small businesses or individuals seeking self-service AI agent solutions

Users looking for transparent, fixed-price subscription models without sales engagement

Companies that prefer to build and manage their own AI agents from scratch without external expertise

Glia

Best For

Automating customer self-service for financial institutions

Augmenting contact center agents with AI assistance

Providing AI-driven insights for contact center managers and executives

Streamlining customer interactions across voice and digital channels

Not Ideal For

Small businesses or startups with limited budgets

Industries outside of financial services

Users seeking a simple, off-the-shelf chatbot solution

* Verdict is based on our algorithmic scoring of publicly available data. Learn about our methodology

Certainly is best for

🤖Automation & Agents8.0🎧Customer Support7.8🔍Research7.0

Glia is best for

🤖Automation & Agents9.0🎧Customer Support8.4🔍Research8.0

Filter by your use case:

Pros & Cons

Certainly

Pros

Handles routine inquiries 24/7 with accurate, multilingual responses
Continuously monitors performance and optimizes AI agents based on real interactions
Provides seamless customer engagement across chat, email, social media, and QR codes
Guarantees customer data is never used for AI/ML model training, ensuring privacy
Offers dedicated onboarding and AI consulting services for comprehensive support
Includes CRM-driven personalization for highly relevant customer interactions

Cons

Pricing is enterprise-focused with no transparent, self-service tiers
Requires contacting sales for all subscription plans, indicating a sales-led process
All plans include annual conversation caps, with overage fees for exceeding limits

Glia

Pros

Specifically engineered for the banking and credit union industry, addressing unique needs and compliance.
ChannelLess® Architecture unifies voice and digital interactions for a seamless customer experience.
Priceless Pricing™ model offers predictable costs with unlimited seats, usage, and AI, encouraging automation.
Comprehensive AI suite (AI For All™) supports customers, agents, managers, and executives.
Strong security and compliance certifications including SOC 2 Type 2, PCI DSS, and HIPAA/HITECH Type 1.

Cons

Pricing is enterprise-focused, likely not suitable for small businesses or individual users.
Highly specialized for financial services, may not be applicable to other industries.
Requires significant integration into existing contact center infrastructure.
No explicit mention of specific LLM models used, which might limit customization for some users.

Weighted Score — Adjust What Matters to You

Pick a profile or drag sliders — scores and radar update instantly on the right.

Quick profiles:

Ease of Use5

Output Quality5

Value for Money5

Customizability5

Support & Ecosystem5

Integration Power5

Dimension Comparison

Certainly

6.3

/ 10

Your pick

Glia

5.7

/ 10

Dimension Breakdown

Ease of Use

How easy it is to get started and use daily

Certainly

6.0

Glia

6.0

Output Quality

Quality and accuracy of generated results

Certainly

8.0

Glia

8.0

Value for Money

Cost vs. features and output quality

Certainly

5.0

Glia

7.0▲ +2.0

Customizability

Calculated

Ability to tailor to specific needs

Certainly

6.0▲ +1.0

Glia

5.0

Support & Ecosystem

Documentation, community, and support quality

Certainly

7.0

Glia

7.0

Integration Power

Calculated

Ability to connect with other tools and workflows

Certainly

6.0▲ +5.0

Glia

1.0

Calculated = derived from verified integration count and API/open-source signals. AI = LLM-assessed from public website content. Methodology

Task Performance

Certainly

Task

Glia

8.0

Ticket Management

8.0

9.0

Auto Resolution

9.0

6.0

Knowledge Base

7.0

Live Chat

8.0

6.0

Sentiment Analysis

7.0

Escalation Rules

8.0

Multi Channel Support

9.0

7.0

Response Templates

7.0

6.0

Sla Tracking

7.0

Customer Satisfaction

8.0

* Task scores (1–10) are algorithmically generated from publicly available data.

Data is sourced from public information and vendor websites. It may not always be up-to-date — verify pricing and features directly with the vendor before purchasing.Report inaccuracy

Frequently Asked Questions

Which is better, Certainly or Glia?

Both are strong options. Certainly has a rating of 0.0/5 (0 reviews), while Glia has a rating of 0.0/5 (0 reviews). The best choice depends on your specific use case, budget, and workflow requirements.

Is Certainly cheaper than Glia?

Certainly starts at free (paid model). Glia starts at free (enterprise model). Use the Cost Calculator above for a detailed estimate.

What are the main differences between Certainly and Glia?

Certainly — "Create fans with a digital twin of your best agent, resolving tickets and driving loyalty.". Glia — "AI-powered conversations for banking that drive growth and loyalty". Key differences include their pricing models, platform support, integrations, and technical capabilities. See the Feature Comparison table above for a complete side-by-side breakdown.

Can I use Certainly and Glia together?

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