Fireflies.ai vs Fathom
Comprehensive side-by-side comparison — features, pricing, performance, and more.
Trust & Reliability
Fireflies.ai
Fathom
Overall Winner: Fathom
8.2/10 vs Fireflies.ai at 7.2/10
Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →
Fireflies.ai
7.2
avg score
Fathom
8.2
avg score
Fathom leads overall — particularly in Customization and Support and 1 more.
Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →
Overall Winner
Fathom
Fireflies.ai
Fathom
* Verdict is based on our algorithmic scoring of publicly available data. Learn about our methodology
Fireflies.ai is best for
Fathom is best for
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Limitations
Fireflies.aiCons
- Free plan has limited AI summaries and storage (400 minutes/team)
- Free plan includes only 20 AI credits
- Recording limits apply to all plans (2-4 hours per meeting)
- Enterprise plan requires annual billing and contact for custom features
FathomCons
- Bot-free video capture is currently in limited beta
- Fathom does not record phone calls
- iOS app is still in development
- Windows desktop app is still in development
- Paid plans have limited lookback for "Team Calls" for Ask Fathom feature
- CRM syncs are limited to Max 3 users/domain on some plans
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Dimension Comparison
Fireflies.ai
7.2
/ 10
Fathom
8.2
/ 10
Dimension Breakdown
Ease of Use
AIHow intuitive is onboarding, UI navigation, and day-to-day usage for the target audience?
Customization
CalculatedHow much can users tailor workflows, settings, prompts, or outputs to their needs?
Support
AIHow strong is the documentation, customer support, community, and learning resources?
Integration
CalculatedHow well does it connect with other tools, APIs, and workflows?
Compliance & Data Protection
CalculatedCompliance certifications and data-protection posture, counted from ten verified signals: SOC 2 Type II, GDPR compliance, HIPAA, WCAG AA/AAA, PII redaction, licensed-only training, a published sub-processor list, a downloadable DPA, not training on user data, and a documented deletion path
Performance
CalculatedLatency + throughput speed
Planning Quality
CalculatedMulti-step planning depth + replanning capability
Calculated = derived from structured signals (integration count, API/open-source config, compliance certs, response-time). AI = LLM-assessed from public website content. Methodology
Task Performance
Fireflies.ai
Task
Fathom
* Task scores (1–10) are algorithmically generated from publicly available data.