Does Gorgias AI or Kore.ai have a free plan?

Gorgias AI is a paid tool with a free trial. Kore.ai is a paid tool. Always verify current pricing directly with the vendor.

Gorgias AI vs Kore.ai

Q: Can I use Gorgias AI and Kore.ai together?

Yes, many teams use both tools together for different purposes. Use the Stack Builder section above to combine Gorgias AI and Kore.ai with other tools and save your AI toolkit.

Comprehensive side-by-side comparison — features, pricing, performance, and more.

Updated May 2026

Gorgias AI

Gorgias

Sell more and resolve support inquiries with Conversational AI

0.0(0)

PAID

96% data quality

Kore.ai

Kore.ai Inc.

Accelerate enterprise AI transformation with agentic AI applications.

0.0(0)

ENTERPRISE

94% data quality

Trust & Reliability

Gorgias AI

Uptime:99.63%Status page

Users:10K-100K

Customers (per vendor):MVMT, Clove, Reebok +1

GDPR

Too Close to Call

Kore.ai (7.7) vs Gorgias AI (7.5) — difference of 0.2 points

AI Comparison Summary

Gorgias AI

7.5

avg score

Kore.ai

7.7

avg score

Kore.ai leads overall — particularly in Integration Power.

Based on 6 dimensions

How scores are calculated

Overall Winner

Kore.ai

7.7 / 10

Gorgias AI

Best For

Automating customer support for ecommerce businesses

Increasing sales through proactive chat and product recommendations

Centralizing customer conversations across multiple channels

Managing customer orders and subscriptions efficiently

Not Ideal For

Businesses not in the ecommerce sector

Companies seeking a free or very low-cost customer support solution

Organizations that require extensive offline support capabilities

Kore.ai

Best For

Automating customer service for large enterprises

Enhancing employee productivity across departments

Streamlining business processes with AI agents

Building custom AI applications at enterprise scale

Not Ideal For

Individual users or small businesses seeking simple, off-the-shelf AI tools

Users looking for a free or low-cost AI solution

Organizations without dedicated IT or development resources for implementation

* Verdict is based on our algorithmic scoring of publicly available data. Learn about our methodology

Gorgias AI is best for

🤖Automation & Agents9.0💬Chat & Conversation8.5🎧Customer Support8.2

Kore.ai is best for

🤖Automation & Agents9.0🔍Research8.0🎧Customer Support8.0

Filter by your use case:

Pros & Cons

Gorgias AI

Pros

Resolves up to 60% of support inquiries instantly with AI Agent
Increases conversions by 2.5x with tailored product recommendations
Deep integration with Shopify allows order editing and real-time product info directly in the helpdesk
Unifies all customer communication channels into a single inbox
Offers flexible pricing based on ticket volume, not user seats
Provides comprehensive analytics including revenue and automation statistics

Cons

Pricing can become complex with overage fees for both tickets and AI agent interactions
Voice and SMS channels are available as add-ons, incurring additional costs
No explicit mention of advanced AI model customization beyond tone of voice
Primarily focused on ecommerce, may not be suitable for other business types

Kore.ai

Pros

Comprehensive platform for building and deploying agentic AI applications
Extensive library of pre-built AI agents, templates, and integrations in the Marketplace
Flexible deployment options across any cloud or on-premise environment
Robust security and governance features for enterprise compliance
Supports multi-agent orchestration for complex decision-making tasks
Integrates with over 100 enterprise applications and various AI models

Cons

Primarily designed for large enterprises, potentially complex for smaller businesses
Pricing information is not publicly available, requiring direct contact for quotes
Requires significant integration effort for tailored applications with proprietary systems
No explicit mention of a free trial for the full platform
Learning curve for advanced AI engineering tools and multi-agent orchestration

Weighted Score — Adjust What Matters to You

Pick a profile or drag sliders — scores and radar update instantly on the right.

Quick profiles:

Ease of Use5

Output Quality5

Value for Money5

Customizability5

Support & Ecosystem5

Integration Power5

Dimension Comparison

Gorgias AI

7.5

/ 10

Kore.ai

7.7

/ 10

Your pick

Dimension Breakdown

Ease of Use

How easy it is to get started and use daily

Gorgias AI

7.0▲ +1.0

Kore.ai

6.0

Output Quality

Quality and accuracy of generated results

Gorgias AI

8.0

Kore.ai

8.0

Value for Money

Cost vs. features and output quality

Gorgias AI

7.0

Kore.ai

7.0

Customizability

Calculated

Ability to tailor to specific needs

Gorgias AI

7.0

Kore.ai

7.0

Support & Ecosystem

Documentation, community, and support quality

Gorgias AI

8.0

Kore.ai

8.0

Integration Power

Calculated

Ability to connect with other tools and workflows

Gorgias AI

8.0

Kore.ai

10.0▲ +2.0

Calculated = derived from verified integration count and API/open-source signals. AI = LLM-assessed from public website content. Methodology

Task Performance

Gorgias AI

Task

Kore.ai

9.0

Ticket Management

8.0

Auto Resolution

7.0

9.0

Knowledge Base

8.0

Live Chat

7.0

Sentiment Analysis

7.0

8.0

Escalation Rules

8.0

9.0

Multi Channel Support

9.0

8.0

Response Templates

7.0

Sla Tracking

7.0

Customer Satisfaction

8.0

* Task scores (1–10) are algorithmically generated from publicly available data.

Data is sourced from public information and vendor websites. It may not always be up-to-date — verify pricing and features directly with the vendor before purchasing.Report inaccuracy

Frequently Asked Questions

Which is better, Gorgias AI or Kore.ai?

Both are strong options. Gorgias AI has a rating of 0.0/5 (0 reviews), while Kore.ai has a rating of 0.0/5 (0 reviews). The best choice depends on your specific use case, budget, and workflow requirements.

Is Gorgias AI cheaper than Kore.ai?

Gorgias AI starts at $10/month (paid model) with a free trial. Kore.ai starts at free (enterprise model). Use the Cost Calculator above for a detailed estimate.

What are the main differences between Gorgias AI and Kore.ai?

Gorgias AI — "Sell more and resolve support inquiries with Conversational AI". Kore.ai — "Accelerate enterprise AI transformation with agentic AI applications.". Key differences include their pricing models, platform support, integrations, and technical capabilities. See the Feature Comparison table above for a complete side-by-side breakdown.

Can I use Gorgias AI and Kore.ai together?

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