Does Kore.ai or Crisp have a free plan?

Kore.ai is a paid tool. Crisp is available for free with a free trial. Always verify current pricing directly with the vendor.

Kore.ai vs Crisp

Q: Can I use Kore.ai and Crisp together?

Yes, many teams use both tools together for different purposes. Use the Stack Builder section above to combine Kore.ai and Crisp with other tools and save your AI toolkit.

Comprehensive side-by-side comparison — features, pricing, performance, and more.

Updated May 2026

Kore.ai

Kore.ai Inc.

Accelerate enterprise AI transformation with agentic AI applications.

0.0(0)

ENTERPRISE

94% data quality

Crisp

Crisp IM SAS

Augment your customer experience with AI-first support for teams.

0.0(0)

FREEMIUM

93% data quality

Trust & Reliability

Kore.ai

Users:1M-10M

Customers (per vendor):AAA, Aegon, Assurant +7

GDPR

HIPAA

Too Close to Call

Kore.ai (7.7) vs Crisp (7.3) — difference of 0.3 points

AI Comparison Summary

Kore.ai

7.7

avg score

Crisp

7.3

avg score

Kore.ai leads overall — particularly in Integration Power.

Based on 6 dimensions

How scores are calculated

Overall Winner

Kore.ai

7.7 / 10

Kore.ai

Best For

Automating customer service for large enterprises

Enhancing employee productivity across departments

Streamlining business processes with AI agents

Building custom AI applications at enterprise scale

Not Ideal For

Individual users or small businesses seeking simple, off-the-shelf AI tools

Users looking for a free or low-cost AI solution

Organizations without dedicated IT or development resources for implementation

Crisp

Best For

Automating customer inquiries for support teams

Centralizing omnichannel customer communications

Building AI-powered chatbots without code

Enhancing product adoption with proactive messages

Not Ideal For

Companies requiring highly specialized, niche CRM functionalities beyond customer support

Businesses that need extensive offline capabilities for their support agents

Organizations with strict requirements for SOC 2 Type II certification

* Verdict is based on our algorithmic scoring of publicly available data. Learn about our methodology

Kore.ai is best for

🤖Automation & Agents9.0🔍Research8.0🎧Customer Support8.0

Crisp is best for

💬Chat & Conversation8.5🤖Automation & Agents8.0🎧Customer Support7.6

Filter by your use case:

Pros & Cons

Kore.ai

Pros

Comprehensive platform for building and deploying agentic AI applications
Extensive library of pre-built AI agents, templates, and integrations in the Marketplace
Flexible deployment options across any cloud or on-premise environment
Robust security and governance features for enterprise compliance
Supports multi-agent orchestration for complex decision-making tasks
Integrates with over 100 enterprise applications and various AI models

Cons

Primarily designed for large enterprises, potentially complex for smaller businesses
Pricing information is not publicly available, requiring direct contact for quotes
Requires significant integration effort for tailored applications with proprietary systems
No explicit mention of a free trial for the full platform
Learning curve for advanced AI engineering tools and multi-agent orchestration

Crisp

Pros

Comprehensive AI-first support suite with AI agents and chatbots
Omnichannel shared inbox centralizes messages from various platforms
Flat pricing model offers predictability for scaling businesses
No-code AI Agent builder simplifies automation setup
Includes CRM, Knowledge Base, and Analytics for a complete solution
Offers SDKs for seamless integration into mobile and web applications

Cons

Additional features like specific paid integrations or more than 20 agents may incur extra costs
AI credits are usage-based and included credits may not cover high volumes
No explicit mention of advanced enterprise-grade SSO features like SAML
No offline mode for desktop or mobile applications, requires active internet connection

Weighted Score — Adjust What Matters to You

Pick a profile or drag sliders — scores and radar update instantly on the right.

Quick profiles:

Ease of Use5

Output Quality5

Value for Money5

Customizability5

Support & Ecosystem5

Integration Power5

Dimension Comparison

Kore.ai

7.7

/ 10

Your pick

Crisp

7.3

/ 10

Dimension Breakdown

Ease of Use

How easy it is to get started and use daily

Kore.ai

6.0

Crisp

7.0▲ +1.0

Output Quality

Quality and accuracy of generated results

Kore.ai

8.0▲ +1.0

Crisp

7.0

Value for Money

Cost vs. features and output quality

Kore.ai

7.0

Crisp

8.0▲ +1.0

Customizability

Calculated

Ability to tailor to specific needs

Kore.ai

7.0

Crisp

7.0

Support & Ecosystem

Documentation, community, and support quality

Kore.ai

8.0▲ +1.0

Crisp

7.0

Integration Power

Calculated

Ability to connect with other tools and workflows

Kore.ai

10.0▲ +2.0

Crisp

8.0

Calculated = derived from verified integration count and API/open-source signals. AI = LLM-assessed from public website content. Methodology

Task Performance

Kore.ai

Task

Crisp

8.0

Ticket Management

8.0

7.0

Auto Resolution

8.0

Knowledge Base

8.0

7.0

Live Chat

9.0

7.0

Sentiment Analysis

6.0

8.0

Escalation Rules

7.0

9.0

Multi Channel Support

8.0

7.0

Response Templates

7.0

Sla Tracking

6.0

8.0

Customer Satisfaction

7.0

* Task scores (1–10) are algorithmically generated from publicly available data.

Data is sourced from public information and vendor websites. It may not always be up-to-date — verify pricing and features directly with the vendor before purchasing.Report inaccuracy

Frequently Asked Questions

Which is better, Kore.ai or Crisp?

Both are strong options. Kore.ai has a rating of 0.0/5 (0 reviews), while Crisp has a rating of 0.0/5 (0 reviews). The best choice depends on your specific use case, budget, and workflow requirements.

Is Kore.ai cheaper than Crisp?

Kore.ai starts at free (enterprise model). Crisp starts at free (freemium model) with a free trial. Use the Cost Calculator above for a detailed estimate.

What are the main differences between Kore.ai and Crisp?

Kore.ai — "Accelerate enterprise AI transformation with agentic AI applications.". Crisp — "Augment your customer experience with AI-first support for teams.". Key differences include their pricing models, platform support, integrations, and technical capabilities. See the Feature Comparison table above for a complete side-by-side breakdown.

Can I use Kore.ai and Crisp together?

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