Otter.ai vs Fireflies.ai

Comprehensive side-by-side comparison — features, pricing, performance, and more.

Data last refreshed October 2026

Otter.ai

Otter.ai Inc

AI Meeting Notetaker, Transcription & Insights

Freemium

80% verification coverage

Fireflies.ai

Fireflies.ai Corp

The #1 AI Assistant For Your Meetings

Freemium

81% verification coverage

Trust & Reliability

Otter.ai

Uptime:99.93%Status page

Users:10M-50M

Customers (per vendor):Salesforce, Harvard, Amazon +4

GDPR

SOC 2

HIPAA

Fireflies.ai

Users:1M-10M

Customers (per vendor):Emaar, Leonardo AI, Penn +7

GDPR

SOC 2

HIPAA

Too Close to Call

Otter.ai (7.2) vs Fireflies.ai (7.2) — difference of 0.0 points

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

AI Comparison Summary

Otter.ai

7.2

avg score

Fireflies.ai

7.2

avg score

Both tools score very similarly overall — the best choice depends on your specific priorities.

Based on 6 dimensions

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Too close to call — it's a tie

Otter.ai

Best For

Sales teams automating follow-ups and CRM sync

Educators capturing lectures and organizing notes

Media professionals transcribing interviews and creating content

Recruiting teams gaining candidate insights and automating follow-ups

Fireflies.ai

Best For

Professional individuals and small teams needing meeting transcription and summaries

Fast-growing businesses requiring team analytics and multi-language support

Large enterprises with strict security and compliance needs

Sales teams for CRM auto-fill and call logs

* Verdict is based on our algorithmic scoring of publicly available data. Learn about our methodology

Otter.ai is best for

🔍Research8.5💬Chat & Conversation8.0🎵Audio & Voice8.0

Fireflies.ai is best for

🔍Research9.0💬Chat & Conversation8.0🎧Customer Support7.0

Filter by your use case:

Limitations

Otter.ai

Cons

Free plan is limited to 300 monthly transcription minutes and 30 minutes per conversation
Pro plan has a limit of 1200 monthly transcription minutes and 90 minutes per conversation
Salesforce and HubSpot integrations are subject to user limits
HIPAA compliance is available as an add-on for Enterprise plans

Fireflies.ai

Cons

Free plan has limited AI summaries and storage (400 minutes/team)
Free plan includes only 20 AI credits
Recording limits apply to all plans (2-4 hours per meeting)
Enterprise plan requires annual billing and contact for custom features

Weighted Score — Adjust What Matters to You

Pick a profile or drag sliders — scores and radar update instantly on the right.

Quick profiles:

Ease of Use5

Customization5

Support5

Integration5

Compliance & Data Protection5

Performance5

Planning Quality5

Dimension Comparison

Otter.ai

7.2

/ 10

Fireflies.ai

7.2

/ 10

Dimension Breakdown

Ease of Use

How intuitive is onboarding, UI navigation, and day-to-day usage for the target audience?

Otter.ai

6.0

Fireflies.ai

6.0

Customization

Calculated

How much can users tailor workflows, settings, prompts, or outputs to their needs?

Otter.ai

7.0

Fireflies.ai

7.0

Support

How strong is the documentation, customer support, community, and learning resources?

Otter.ai

7.0

Fireflies.ai

7.0

Integration

Calculated

How well does it connect with other tools, APIs, and workflows?

Otter.ai

8.0▲ +1.0

Fireflies.ai

7.0

Compliance & Data Protection

Calculated

Compliance certifications and data-protection posture, counted from ten verified signals: SOC 2 Type II, GDPR compliance, HIPAA, WCAG AA/AAA, PII redaction, licensed-only training, a published sub-processor list, a downloadable DPA, not training on user data, and a documented deletion path

Otter.ai

7.0

Fireflies.ai

8.0▲ +1.0

Performance

Calculated

Latency + throughput speed

Otter.ai

8.0

Fireflies.ai

8.0

Planning Quality

Calculated

Multi-step planning depth + replanning capability

Otter.ai

—

Fireflies.ai

—

Calculated = derived from structured signals (integration count, API/open-source config, compliance certs, response-time). AI = LLM-assessed from public website content. Methodology

Task Performance

Otter.ai

Task

Fireflies.ai

8.0

Note Organization

8.0

4.0

Document Editing

4.0

8.0

Knowledge Management

8.0

7.0

Template System

6.0

8.0

Search Retrieval

9.0

8.0

Collaboration Features

8.0

Cross Platform Sync

8.0

6.0

Automation Rules

7.0

6.0

File Management

6.0

2.0

Version History

3.0

5.0

Language Coverage

9.0

8.0

Transcription Accuracy

8.0

* Task scores (1–10) are algorithmically generated from publicly available data.

Data is sourced from public information and vendor websites. It may not always be up-to-date — verify pricing and features directly with the vendor before purchasing.Report inaccuracy

Frequently Asked Questions

What are the main differences between Otter.ai and Fireflies.ai?

Otter.ai — "AI Meeting Notetaker, Transcription & Insights". Fireflies.ai — "The #1 AI Assistant For Your Meetings". The Features section on this page compares them side by side.

Who is Otter.ai best for compared with Fireflies.ai?

Otter.ai is best for Sales teams automating follow-ups and CRM sync; and for Educators capturing lectures and organizing notes. Fireflies.ai is best for Professional individuals and small teams needing meeting transcription and summaries; and for Fast-growing businesses requiring team analytics and multi-language support.

How does the pricing of Otter.ai compare with Fireflies.ai?

Otter.ai is freemium, includes a free plan, paid plans start at $16.99/month, offers a free trial. Fireflies.ai is freemium, includes a free plan. Always verify current pricing with the vendor.

Does Otter.ai or Fireflies.ai have a free plan?

Otter.ai has a free plan and offers a free trial. Fireflies.ai has a free plan. Always verify current pricing with the vendor.

Do Otter.ai and Fireflies.ai offer an API?

Otter.ai offers API access on its enterprise plans. Fireflies.ai offers a public API.

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