Launching soon — get notified:
Otter.ai

Otter.ai

Verified
AI-Native

AI Meeting Notetaker, Transcription & Insights

SOC 2 Type II
GDPR
HIPAA
Public status page
Instant deletion
+6
Last updated: Oct 27, 2026
Freemium
Visit Site
More

Quick Answer

AI

Otter.ai is a transcription and meeting assistant for professionals and teams. It offers unlimited storage and provides real-time transcription in multiple languages. Best for sales teams automating follow-ups and educators capturing lectures. Freemium with paid plans starting at $19.99/month.

About Otter.aiAI

Otter.ai is an AI meeting assistant that transcribes conversations, generates summaries, and automates follow-ups. It integrates with popular communication and CRM tools to streamline workflows. Free to try; Business plan from $19.99/month per user.

What Makes It UniqueAI

Otter.ai offers live coaching during calls based on conversation history and company playbooks, providing real-time personalized prompts.

AI-extracted from public sources. May contain errors. Methodology · Report an error

Decision Intelligence

Best For

AI
Sales teams automating follow-ups and CRM sync
Educators capturing lectures and organizing notes
Media professionals transcribing interviews and creating content
Recruiting teams gaining candidate insights and automating follow-ups
SDR teams qualifying leads and booking meetings
Pricing Overview

Type

Freemium

Free Trial

Yes

Credit Card

Not Required

Free Plan

Yes

Dimension Scores

· 7.2 avg

How good it is, across universal quality axes

Ease of Use6/10
Customization7/10
Support7/10
Integration8/10
Compliance & Data Protection7/10
Performance8/10
AI-scored from up to 37 public sources, reviewed by a person·High confidenceHow we score

Task Scores

· 7.3 avg

What it can do, per category it works in · showing 7 of 7 tasks scoring 5+

Real Time Processing9/10
Transcription Accuracy8/10
Speaker Diarization8/10
Custom Vocabulary8/10
Format Support7/10
Noise Handling6/10
Language Coverage5/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Chat
Writing
Summarization
Translation
Voice
File Upload
Data Analysis
Automation
Categories
Productivity
Voice Speech
Text Processing
Automation Agents
LimitationsAI
  • -Free plan is limited to 300 monthly transcription minutes and 30 minutes per conversation
  • -Pro plan has a limit of 1200 monthly transcription minutes and 90 minutes per conversation
  • -Salesforce and HubSpot integrations are subject to user limits
  • -HIPAA compliance is available as an add-on for Enterprise plans
Fit Score

Complexity

Intermediate

Company Size

Small
Medium
Enterprise

Target Team Size

Individual
Small Team
Large Team

Target Skill Level

Beginner
Intermediate
Technical Specifications
SDK Available (unknown)
MCP Compatible (unknown)
Team Features
Webhook Support
Has Demo
Function Calling (unknown)
Sandbox Mode (unknown)
Audit Logs
No Signup
Works Offline
Requires Host App
Framework
MCP Server
Inference API
Browser Extensions
MCP transport:
Streamable HTTP
Authentication
Single Sign-On
SAML
SCIM
Okta
Microsoft Entra ID
Google Workspace
OAuth
Google
Apple
Microsoft
Developer Access
API
Enterprise
REST
Webhooks→ Docs
Deployment:
Cloud
Response time (est.):
Fast
Compliance, Privacy & Trust
GDPR: Stated by vendor
DPA
SOC 2: Stated by vendor
Type II
HIPAA: Stated by vendor
Privacy & data handling
Trains on user data: Yes
Opt-out available
Data deletion: Instant
Copyright policy: User Owns Output
Human review:
Recommended

Compliance audit trail

5 events
  1. GDPR

    Incorporated GDPR standards into data practices.

    4mo ago · 2026-06-16 · source

  2. CCPA

    Incorporated CCPA standards into data practices.

    4mo ago · 2026-06-16 · source

  3. HIPAA

    Follows HIPAA requirements in how data is collected, stored, and processed.

    4mo ago · 2026-06-16 · source

  4. ISO 27001

    Security policies created based on ISO 27001/2 framework.

    4mo ago · 2026-06-16 · source

  5. SOC 2

    Achieved SOC 2 Type 2 report.

    4mo ago · 2026-06-16 · source

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Model Weight Availability
Closed API (no weights)
Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Integrations & Connections
26 connections
O
G
+22
Glean
Glean

Work AI that Works — Agents, Assistant & Search

AI
AirtableNative

Automatically sends transcripts, summaries, and meeting metadata to Airtable.

AS
Amazon S3Native

Export transcripts, summaries, and metadata directly to your Amazon S3 bucket.

AS
AsanaNative

Automatically turns your meeting notes into simple action items with deadlines.

CL
ClaudeNative

Connect Otter.ai meeting transcripts and action items to Claude via MCP.

CL
ClickUpNative

Send meeting summaries and action items from Otter to ClickUp.

DR
DropboxNative

Automatically transcribes audio and video files added to the Otter app folder.

EG
EgnyteNative

Exports transcripts, summaries, and meeting metadata in their original form to Egnyte.

Auto-updated

Trust Score

98/100

Excellent

Based on 13 data signals

Confidence: High

Reflects publicly available data, not an independent audit

Compliance & Verified38/38
VerifiedYes
GDPRYes
SOC 2 reportYes
SOC 2 Type IIYes
HIPAAYes
Human ReviewYes
Operational25/25
Status PageYes
Data ResidencyUS
Reliability8/10
Uptime (measured)99.93%
Market Proof10/10
Notable CustomersSalesforce, Harvard, Amazon
Company17/17
Company ListedYes
User Base10M-50M
FundingSeries B
Health—

Not yet checked

AI-Assisted Data

Some details are AI-generated estimates — verify with the vendor.

AI-generated estimate: Best For, Description, Limitations, Quick Answer, What Makes Unique

How we source data

AI Governance & Regulatory Disclosures

Legally-sensitive fields — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

EU AI Act Risk Tier
Unclassified
Subprocessor List (GDPR Art. 28)
https://otter.ai/subprocessors

Switching & Migration

Migration Difficulty
Easy to Switch
Data portable as:
MP3
TXT
PDF
DOCX
SRT
Support:
Email
Help Center
Priority
Quick Stats
PlatformsWeb, Mobile, Desktop +1
Integrations26
User Base10M-50M
Launched2018
VerifiedOct 2026
Company & Links
CompanyOtter.ai Inc
Founded2016
Based inUnited States
FundingSeries B · $73M
Documentation
All Features
Live transcription in multiple languages
Automated meeting summaries with action items
AI Chat to search meetings and connected apps
Pre-call briefings with prior discussions and action items
Automatic slide capture for virtual meetings
Team vocabulary and speaker identification
Pricing Plans
Free tier available
Basic
Free
  • Automated AI meeting summaries
  • Unlimited meetings
  • Basic Integrations (Zoom, Google Meet, Teams, Slack)
  • AI Chat within and across meetings
  • AI meeting workflows
  • 3 lifetime audio/video file imports
  • Pro
    $16.99/month
    Free trial · no card needed
  • Everything in Basic, plus
  • 1200 in-app recording minutes
  • Advanced AI workflows
  • 10 monthly audio/video file imports
  • Up to 90 mins/meeting
  • Advanced meeting templates
  • Most Popular
    Business
    $30/month
    Free trial · no card needed
  • Everything in Pro, plus
  • Unlimited meetings + in-app recordings
  • Custom AI workflows
  • Unlimited audio/video file imports*
  • Up to 4 hours/meeting
  • Enhanced admin features: activity logs, usage analytics, and more
  • Enterprise
    Custom
  • Everything in Business, plus
  • Unlimited custom AI workflows
  • Otter Sales Notetaker
  • Custom integrations (CRM, dialers)
  • SSO, SCIM, Domain Capture
  • Enterprise-grade security & controls
  • Pricing verified from the vendor pricing page.

    User Reviews

    No reviews yet. Be the first to review!

    Looking for more Otter.ai alternatives?

    Explore our complete list of alternatives with filters for free, cheaper, and higher-rated options.

    View All Alternatives
    Who It's For
    3 roles
    General and Operations ManagersProject Management SpecialistsExecutive Secretaries and Executive Administrative Assistants
    Platform, Content & Languages
    3 content types
    2 languages
    TextDocumentEmailEnglishJapanese+7 more

    Output Languages

    English
    Spanish
    French
    German
    Japanese
    Chinese

    Content Types

    Text
    Document
    Email

    Accepts

    Audio
    Video
    Text
    URL

    Produces

    Text
    Document
    Audio
    Languages: English, Japanese

    Frequently Asked Questions

    What can Otter.ai do?

    Otter.ai can: Live transcription in multiple languages, Automated meeting summaries with action items, AI Chat to search meetings and connected apps, Pre-call briefings with prior discussions and action items. Best for: Sales teams automating follow-ups and CRM sync.

    How much does Otter.ai cost?

    Otter.ai offers a free plan, with paid plans starting from $16.99/month, and includes a free trial.

    Is Otter.ai free?

    Otter.ai offers a free plan with limited features. Paid upgrades are available for advanced usage. Paid plans also include a free trial.

    What makes Otter.ai unique?

    Otter.ai offers live coaching during calls based on conversation history and company playbooks, providing real-time personalized prompts.

    Does Otter.ai have an API?

    Yes, Otter.ai offers an API on its enterprise plan. Contact their sales team for access.

    What platforms does Otter.ai support?

    Otter.ai is available on web, mobile, desktop, and browser extension.

    What languages does Otter.ai support?

    Otter.ai supports 2 languages: English, Japanese.

    Does Otter.ai work offline?

    No, Otter.ai requires an active internet connection to function.

    Who is Otter.ai for?

    Otter.ai is designed for Sales teams automating follow-ups and CRM sync; Educators capturing lectures and organizing notes; Media professionals transcribing interviews and creating content.