Does Thankful AI or Glia have a free plan?

Thankful AI is a paid tool. Glia is a paid tool. Always verify current pricing directly with the vendor.

Thankful AI vs Glia

Q: Can I use Thankful AI and Glia together?

Yes, many teams use both tools together for different purposes. Use the Stack Builder section above to combine Thankful AI and Glia with other tools and save your AI toolkit.

Comprehensive side-by-side comparison — features, pricing, performance, and more.

Updated June 2026

Thankful AI

Gladly Software, Inc.

CX that drives customer devotion. The only AI built for LTV.

0.0(0)

PAID

85% data quality

Glia

Glia Technologies, Inc.

AI-powered conversations for banking that drive growth and loyalty

0.0(0)

ENTERPRISE

86% data quality

Trust & Reliability

Thankful AI

Users:500M+

Customers (per vendor):TUMI, Ulta, UGG +7

Glia

Uptime:Company shall use reasonable efforts consistent with prevailing industry standards to provide the Company Platform.Status page

Too Close to Call

Thankful AI (6.0) vs Glia (5.7) — difference of 0.3 points

AI Comparison Summary

Thankful AI

6.0

avg score

Glia

5.7

avg score

Thankful AI leads overall — particularly in Integration Power.

Glia has an edge in Value for Money.

Based on 6 dimensions

How scores are calculated

Overall Winner

Thankful AI

6.0 / 10

Thankful AI

Best For

Driving customer lifetime value for enterprise brands

Automating multi-channel customer support

Empowering CX teams with AI assistance

Delivering personalized and empathetic customer experiences

Not Ideal For

Individuals or very small businesses with minimal customer support needs

Companies seeking a purely deflection-based chatbot solution without human integration

Organizations without a strategic focus on long-term customer relationships

Glia

Best For

Automating customer self-service for financial institutions

Augmenting contact center agents with AI assistance

Providing AI-driven insights for contact center managers and executives

Streamlining customer interactions across voice and digital channels

Not Ideal For

Small businesses or startups with limited budgets

Industries outside of financial services

Users seeking a simple, off-the-shelf chatbot solution

* Verdict is based on our algorithmic scoring of publicly available data. Learn about our methodology

Thankful AI is best for

🤖Automation & Agents9.0📊Data & Analytics8.0🔍Research8.0

Glia is best for

🤖Automation & Agents9.0🎧Customer Support8.4🔍Research8.0

Filter by your use case:

Pros & Cons

Thankful AI

Pros

Focuses on customer engagement and devotion, not just deflection
Achieves high conversation resolution rates by AI (76%)
Provides seamless transition between AI and human agents
Offers easy customization for business users with plain English "Guides"
Integrates customer history across all communication channels for context
Quick setup, getting up and running in days, not months

Cons

Primarily targets enterprise and larger brands, potentially less suitable for very small businesses
Pricing is not transparent and requires direct contact for a demo/quote
No explicit mention of advanced analytics or reporting features beyond basic metrics
Requires integration with existing CX platforms or systems for full functionality

Glia

Pros

Specifically engineered for the banking and credit union industry, addressing unique needs and compliance.
ChannelLess® Architecture unifies voice and digital interactions for a seamless customer experience.
Priceless Pricing™ model offers predictable costs with unlimited seats, usage, and AI, encouraging automation.
Comprehensive AI suite (AI For All™) supports customers, agents, managers, and executives.
Strong security and compliance certifications including SOC 2 Type 2, PCI DSS, and HIPAA/HITECH Type 1.

Cons

Pricing is enterprise-focused, likely not suitable for small businesses or individual users.
Highly specialized for financial services, may not be applicable to other industries.
Requires significant integration into existing contact center infrastructure.
No explicit mention of specific LLM models used, which might limit customization for some users.

Weighted Score — Adjust What Matters to You

Pick a profile or drag sliders — scores and radar update instantly on the right.

Quick profiles:

Ease of Use5

Output Quality5

Value for Money5

Customizability5

Support & Ecosystem5

Integration Power5

Dimension Comparison

Thankful AI

6.0

/ 10

Your pick

Glia

5.7

/ 10

Dimension Breakdown

Ease of Use

How easy it is to get started and use daily

Thankful AI

7.0▲ +1.0

Glia

6.0

Output Quality

Quality and accuracy of generated results

Thankful AI

8.0

Glia

8.0

Value for Money

Cost vs. features and output quality

Thankful AI

5.0

Glia

7.0▲ +2.0

Customizability

Calculated

Ability to tailor to specific needs

Thankful AI

5.0

Glia

5.0

Support & Ecosystem

Documentation, community, and support quality

Thankful AI

7.0

Glia

7.0

Integration Power

Calculated

Ability to connect with other tools and workflows

Thankful AI

4.0▲ +3.0

Glia

1.0

Calculated = derived from verified integration count and API/open-source signals. AI = LLM-assessed from public website content. Methodology

Task Performance

Thankful AI

Task

Glia

7.0

Ticket Management

8.0

Auto Resolution

9.0

7.0

Knowledge Base

7.0

8.0

Live Chat

8.0

Sentiment Analysis

7.0

Escalation Rules

8.0

9.0

Multi Channel Support

9.0

7.0

Response Templates

7.0

6.0

Sla Tracking

7.0

8.0

Customer Satisfaction

8.0

* Task scores (1–10) are algorithmically generated from publicly available data.

Data is sourced from public information and vendor websites. It may not always be up-to-date — verify pricing and features directly with the vendor before purchasing.Report inaccuracy

Frequently Asked Questions

Which is better, Thankful AI or Glia?

Both are strong options. Thankful AI has a rating of 0.0/5 (0 reviews), while Glia has a rating of 0.0/5 (0 reviews). The best choice depends on your specific use case, budget, and workflow requirements.

Is Thankful AI cheaper than Glia?

Thankful AI starts at free (paid model). Glia starts at free (enterprise model). Use the Cost Calculator above for a detailed estimate.

What are the main differences between Thankful AI and Glia?

Thankful AI — "CX that drives customer devotion. The only AI built for LTV.". Glia — "AI-powered conversations for banking that drive growth and loyalty". Key differences include their pricing models, platform support, integrations, and technical capabilities. See the Feature Comparison table above for a complete side-by-side breakdown.

Can I use Thankful AI and Glia together?

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