Can I use Verloop.io and Help Scout AI together?

Yes, many teams use both tools together for different purposes. Use the Stack Builder section above to combine Verloop.io and Help Scout AI with other tools and save your AI toolkit.

Does Verloop.io or Help Scout AI have a free plan?

Verloop.io is available for free. Help Scout AI is available for free with a free trial. Always verify current pricing directly with the vendor.

Verloop.io vs Help Scout AI

Comprehensive side-by-side comparison — features, pricing, performance, and more.

Updated May 2026

Verloop.io

Verloop, Inc

Automate customer service with AI Voice Agents and omnichannel chat.

0.0(0)

FREEMIUM

86% data quality

Help Scout AI

Help Scout PBC

Scale customer support with AI automation and a personal touch.

0.0(0)

FREEMIUM

94% data quality

Trust & Reliability

Verloop.io

Users:500M+

Customers (per vendor):Watania takaful, Exetap, Unilab +5

GDPR

Help Scout AI

Overall Winner: Help Scout AI

7.8/10 vs Verloop.io at 5.7/10

Leads in:

Integrations

Ease of Use

Support

AI Comparison Summary

Verloop.io

5.7

avg score

Help Scout AI

7.8

avg score

Help Scout AI leads overall — particularly in Ease of Use and Customizability and 1 more.

Based on 6 dimensions

How scores are calculated

Overall Winner

Help Scout AI

7.8 / 10

Verloop.io

Best For

Automating customer support operations at scale

Improving agent productivity with AI assistance

Delivering personalized omnichannel customer experiences

Reducing operational costs in contact centers

Not Ideal For

Small businesses or startups with limited budgets

Individuals seeking a simple, off-the-shelf chatbot solution

Companies requiring self-service setup without enterprise support

Help Scout AI

Best For

Scaling customer support operations efficiently

Automating routine customer inquiries

Providing personalized support across multiple channels

Improving team productivity in customer service

Not Ideal For

Individuals or very small teams needing only basic email management without advanced support features

Businesses requiring highly specialized, industry-specific CRM functionalities beyond customer support

Organizations that prefer on-premise deployment solutions

* Verdict is based on our algorithmic scoring of publicly available data. Learn about our methodology

Verloop.io is best for

🤖Automation & Agents9.0📊Data & Analytics8.0🔍Research8.0

Help Scout AI is best for

💬Chat & Conversation8.0🤖Automation & Agents8.0🔍Research8.0

Filter by your use case:

Pros & Cons

Verloop.io

Pros

Automates 90% of repetitive queries, significantly reducing support costs
Supports 80+ languages and local dialects for global reach
Enhances customer satisfaction with 24/7 personalized support
Boosts agent efficiency by 40% with real-time AI assistance
Provides lightning-fast quality audits with Generative AI
Offers omnichannel support across WhatsApp, Voice, Website, Mobile, Facebook, Instagram

Cons

No explicit pricing information available, likely requiring custom quotes
Requires integration with existing enterprise tools, which may involve setup effort
No specific details on data export formats
No explicit mention of SOC 2 or HIPAA compliance

Help Scout AI

Pros

AI assistant resolves up to 70% of routine requests, freeing up human agents
Comprehensive shared inbox centralizes email, chat, and social messages
AI features like drafting, summarizing, and translating significantly boost agent productivity
Extensive integrations with over 100 popular business tools
Offers a free plan and a 15-day free trial for paid plans with no credit card required
Embeddable Beacon provides instant AI answers and seamless human handoff

Cons

AI Answers is an add-on with usage-based pricing per resolution
Free plan has limited users (5), inboxes (1), and Docs sites (1)
Advanced features like SSO/SAML and HIPAA compliance are only available on the highest-tier Pro plan
Some integrations are limited to higher-tier plans (e.g., Salesforce, Jira, HubSpot on Plus plan)

Weighted Score — Adjust What Matters to You

Pick a profile or drag sliders — scores and radar update instantly on the right.

Quick profiles:

Ease of Use5

Output Quality5

Value for Money5

Customizability5

Support & Ecosystem5

Integration Power5

Dimension Comparison

Verloop.io

5.7

/ 10

Help Scout AI

7.8

/ 10

Clear winner

Dimension Breakdown

Ease of Use

How easy it is to get started and use daily

Verloop.io

6.0

Help Scout AI

8.0▲ +2.0

Output Quality

Quality and accuracy of generated results

Verloop.io

8.0▲ +1.0

Help Scout AI

7.0

Value for Money

Cost vs. features and output quality

Verloop.io

7.0

Help Scout AI

7.0

Customizability

Calculated

Ability to tailor to specific needs

Verloop.io

5.0

Help Scout AI

7.0▲ +2.0

Support & Ecosystem

Documentation, community, and support quality

Verloop.io

7.0

Help Scout AI

8.0▲ +1.0

Integration Power

Calculated

Ability to connect with other tools and workflows

Verloop.io

1.0

Help Scout AI

10.0▲ +9.0

Calculated = derived from verified integration count and API/open-source signals. AI = LLM-assessed from public website content. Methodology

Task Performance

Verloop.io

Task

Help Scout AI

7.0

Ticket Management

8.0

9.0

Auto Resolution

7.0

Knowledge Base

9.0

8.0

Live Chat

7.0

8.0

Sentiment Analysis

5.0

7.0

Escalation Rules

7.0

9.0

Multi Channel Support

8.0

7.0

Response Templates

8.0

6.0

Sla Tracking

7.0

8.0

Customer Satisfaction

8.0

* Task scores (1–10) are algorithmically generated from publicly available data.

Data is sourced from public information and vendor websites. It may not always be up-to-date — verify pricing and features directly with the vendor before purchasing.Report inaccuracy

Frequently Asked Questions

Which is better, Verloop.io or Help Scout AI?

Both are strong options. Verloop.io has a rating of 0.0/5 (0 reviews), while Help Scout AI has a rating of 0.0/5 (0 reviews). The best choice depends on your specific use case, budget, and workflow requirements.

Is Verloop.io cheaper than Help Scout AI?

Verloop.io starts at free (freemium model). Help Scout AI starts at free (freemium model) with a free trial. Use the Cost Calculator above for a detailed estimate.

What are the main differences between Verloop.io and Help Scout AI?

Verloop.io — "Automate customer service with AI Voice Agents and omnichannel chat.". Help Scout AI — "Scale customer support with AI automation and a personal touch.". Key differences include their pricing models, platform support, integrations, and technical capabilities. See the Feature Comparison table above for a complete side-by-side breakdown.

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