Launching soon — get early access:
Brand24

Brand24

AI-Enhanced
Easiest to use

AI social listening tool — brand monitoring & sentiment

No training on your data
Global
Mobile
MCP Ready
Multi-lang
+1
Last updated: Aug 28, 2026
Paid
Visit Site
More

Quick Answer

AI

Brand24 is an AI social listening tool for businesses to track brand mentions, analyze sentiment, and gain customer insights across social media, news, and more. It monitors over 25 million online sources and supports 108 languages. Best for marketing and PR teams needing real-time data for reputation management and competitive analysis. Plans start from $199/month (billed annually) with a 14-day free trial.

About Brand24AI

Brand24 is an AI social listening tool that helps businesses protect brand reputation, measure awareness, and analyze competitors. It provides real-time access to mentions across social media, news, blogs, videos, forums, and reviews. The tool is ideal for marketing teams, PR professionals, and agencies needing comprehensive insights to make data-driven decisions.

What Makes It UniqueAI

Brand24 offers real-time monitoring of over 25 million online sources, including niche platforms, combined with AI-powered sentiment analysis and context of discussion features to distill actionable insights.

AI-extracted from public sources. May contain errors. Methodology · Report an error

Decision Intelligence

Best For

AI
Marketing managers at mid-sized companies needing comprehensive brand awareness metrics
PR professionals monitoring media coverage and reputation across diverse online sources
Agencies managing multiple client brands for social listening and reporting
Startups and small businesses analyzing customer feedback to inform product decisions

Consider Alternatives If

AI
Individuals or micro-businesses with very limited budgets for social listening tools
Users who require deep, custom AI model fine-tuning or advanced developer API access without extra fees
Companies needing to monitor highly niche or private online communities not publicly indexed
Pricing Overview

Type

Paid

Starting Price

$199/mo

Billing Cycle

Annual

Free Trial

Yes

Credit Card

Not Required

Free Plan

No

Dimension Scores

· 6.4 avg

How good it is, across universal quality axes

Ease of Use7/10
Output Quality8/10
Value for Money6/10
Customization6/10
Support7/10
Integration5/10
Accuracy & Reliability8/10
Compliance & Data Protection3/10
Performance8/10
AI-analyzed from product data·Medium confidenceHow we score

Task Scores

· 7.4 avg

What it can do, on category-specific tasks

Multi Platform Support9/10
Analytics Reporting8/10
Engagement Tracking8/10
Hashtag Research7/10
Audience Insights7/10
Trend Detection7/10
Team Collaboration6/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Classification
Data Analysis
Observability
Search
Categories
ProsAI
  • +Monitors over 25 million online sources in real-time for comprehensive coverage
  • +AI-powered sentiment analysis helps quickly categorize mentions as positive, negative, or neutral
  • +Supports 108 languages for global brand monitoring
  • +Offers automated and white-label reporting for easy sharing of insights
  • +Provides a 14-day free trial with no credit card required
LimitationsAI
  • -Pricing can be high for individual users or very small businesses, starting at $199/month annually
  • -API access is an extra fee for some plans, not included by default
  • -Smart Context Search and AI Visibility module are add-ons for most plans
  • -Mentions volume limits may require plan upgrades for rapidly growing brands
  • -No explicit mention of advanced AI model customization or fine-tuning options
Fit Score

Complexity

Intermediate

Company Size

Small
Medium
Enterprise

Target Team Size

Small Team
Large Team

Target Skill Level

Intermediate
Expert
Technical Specifications
SDK Available
MCP Compatible
Team Features
Webhook Support
Has DemoOpen demo
Function Calling
Sandbox Mode
Audit Logs
No Signup
Works Offline
Requires Host App
Framework
MCP Server
Inference API
Developer Access
API
Enterprise
Deployment:
Cloud
Max upload:2MB
Response time (est.):
Fast
Compliance, Privacy & Trust
GDPR (as claimed): No
SOC 2 (as claimed): No
HIPAA (as claimed): No
Privacy & data handling
Trains on user data: No
Human review:
Recommended

Compliance audit trail

1 event
  1. GDPR

    Privacy Policy last modified

    1yr ago · 2025-03-11 · source

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Model Weight Availability
Closed API (no weights)
Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Integrations & Connections
2 connections
SL
SlackNative

Integrates for reporting and alerting

MI
Microsoft TeamsNative

Integrates for reporting and alerting

Auto-updated

Trust Score

70/100

Good

Based on 7 data signals

Confidence: Medium

Reflects publicly available data, not an independent audit

Compliance & Verified8/38
Human ReviewYes
Operational35/35
Data ResidencyEU
Market Proof10/10
Notable CustomersSamsung, Uber, Wondery
Company17/17
Company ListedYes
Team Size51-200
User Base1K-10K
FundingPublic
Health

Not yet checked

AI-Assisted Data

Some details are AI-generated estimates — verify with the vendor.

AI-generated estimate: Best For, Description, Limitations, Not Good For, Pros, Quick Answer, What Makes Unique

How we source data

AI Governance & Regulatory Disclosures

Legally-sensitive fields — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

EU AI Act Risk Tier
Unclassified
EU AI Act Article 50 Disclosure
Not declared
COPPA Compliance (US under-13)
Not declared

Switching & Migration

Migration Difficulty
Moderate Effort
Data portable as:
PDF
XLSX
PPTX

Email

Quick Stats
PlatformsWeb, Mobile
Integrations2+
User Base1K-10K
LaunchedSep 2011
Company & Links
CompanyBrand24 Global Inc.
Founded2011
Based inUnited States
Last major updateMar 2026
FundingPublic
DocumentationChangelog
All Features
Real-time brand monitoring
AI sentiment analysis
Automated reporting
Hashtag tracking
Influencer identification
Customer insights
Competitive analysis
Reach and engagement tracking
Free tier available
Individual
$199/year
Free trial · no card needed
  • 3 keywords
  • 2K mentions / mo
  • 1 user
  • Update every 12h
  • AI Sentiment Analysis
Team
$299/year
Free trial · no card needed
  • 7 keywords
  • 10k mentions / mo
  • Unlimited users
  • Update every hour
  • Chat Support
  • AI Sentiment Analysis
Most Popular
Pro
$399/year
Free trial · no card needed
  • 12 keywords
  • 40K mentions / mo
  • Unlimited users
  • Realtime updates
  • Priority support
  • Lightning Search
  • AI Sentiment Analysis
  • AI Events Detection
  • AI Brand Assistant
  • AI Insights (for 2 projects)
  • AI Topics (for 2 projects)
  • Smart Context Search (add-on)
Business
$599/year
Free trial · no card needed
  • 25 keywords
  • 100K mentions / mo
  • Unlimited users
  • Realtime updates
  • Priority support
  • Lightning Search
  • AI Sentiment Analysis
  • AI Events Detection
  • AI Brand Assistant
  • AI Insights (for 5 projects)
  • Unlimited AI Topics
  • Smart Context Search (add-on)
  • Client Success Lead
  • Advanced Reports
Enterprise
$1499/year
Free trial · no card needed
  • Custom keyword count
  • Custom mentions limit
  • Unlimited users
  • Realtime update
  • Priority support
  • Lightning Search
  • AI Sentiment Analysis
  • AI Events Detection
  • AI Brand Assistant
  • Unlimited AI Insights
  • Unlimited AI Topics
  • Smart Context Search
  • Client Success Lead
  • Advanced Reports
  • Dedicated consulting
  • AI Visibility module

Pricing verified from the vendor pricing page.

User Reviews

No reviews yet. Be the first to review!

Who It's For
3 roles
Market Research Analysts and Marketing SpecialistsMarketing ManagersPublic Relations Specialists
Platform, Content & Languages
2 content types
4 languages
TextSocial MediaEnglishSpanish+8 more

Output Languages

English
Spanish
Portuguese
French

Content Types

Text
Social Media

Publishes to

X
Facebook
Instagram
YouTube
LinkedIn
Reddit
Telegram
TikTok

Accepts

Text
URL

Produces

Text
Document
CSV
PDF
Languages: English, Spanish, Portuguese, French

Frequently Asked Questions