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Brand24

Brand24

Verified
AI-Enhanced
Easiest to use

AI social listening tool — brand monitoring & sentiment

GDPR
Instant deletion
Global
Mobile
Multi-lang
+1
Last updated: Oct 7, 2026
Paid
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Quick Answer

AI

Brand24 is an AI social listening tool for businesses to track brand mentions, analyze sentiment, and gain customer insights across social media, news, and more. It monitors over 25 million online sources and supports 108 languages. Best for marketing and PR teams needing real-time data for reputation management and competitive analysis. Plans start from $199/month (billed annually) with a 14-day free trial.

About Brand24

Brand24 is an AI social listening tool that helps businesses protect brand reputation, measure awareness, and analyze competitors. It provides real-time access to mentions across social media, news, blogs, videos, forums, and reviews. The tool is ideal for marketing teams, PR professionals, and agencies needing comprehensive insights to make data-driven decisions.

What Makes It UniqueAI

Brand24 offers real-time monitoring of over 25 million online sources, including niche platforms, combined with AI-powered sentiment analysis and context of discussion features to distill actionable insights.

AI-extracted from public sources. May contain errors. Methodology · Report an error

Decision Intelligence

Best For

Marketers measuring brand awareness and share of voice
PR professionals monitoring media coverage and reputation across diverse online sources
Agencies managing multiple client brands for social listening and reporting
Startups and small businesses analyzing customer feedback to inform product decisions
Pricing Overview

Type

Paid

Starting Price

$199/mo

Billing Cycle

Annual

Free Trial

Yes

Credit Card

Not Required

Free Plan

No

Dimension Scores

· 5.0 avg

How good it is, across universal quality axes

Ease of Use6/10
Customization5/10
Support5/10
Integration3/10
Compliance & Data Protection3/10
Performance8/10
AI-analyzed from product data·High confidenceHow we score

Task Scores

· 5.5 avg

What it can do, per category it works in · showing 7 of 10 tasks scoring 5+

Multi Platform Support9/10
Analytics Reporting8/10
Engagement Tracking8/10
Hashtag Research8/10
Trend Detection7/10
Audience Insights6/10
Team Collaboration5/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Classification
Data Analysis
Observability
Search
Limitations
  • -Pricing can be high for individual users or very small businesses, starting at $199/month annually
  • -API access is an extra fee for some plans, not included by default
  • -Smart Context Search and AI Visibility module are add-ons for most plans
Fit Score

Complexity

Intermediate

Company Size

Small
Medium
Enterprise

Target Team Size

Small Team
Large Team

Target Skill Level

Intermediate
Expert
Technical Specifications
SDK Available
MCP Compatible (unknown)
Team Features
Webhook Support
Has Demo
Function Calling
Sandbox Mode
Audit Logs
No Signup
Works Offline
Requires Host App
Framework
MCP Server
Inference API
Developer Access
API
Enterprise
Deployment:
Cloud
Max upload:2MB
Response time (est.):
Fast
Compliance, Privacy & Trust
GDPR: Stated by vendor
SOC 2: No info available
HIPAA: No info available
Privacy & data handling
Trains on user data: Unknown
Data retention: Until Deleted
Data deletion: Instant
Human review:
Recommended

Compliance audit trail

1 event
  1. GDPR

    Privacy Policy last modified

    1yr ago · 2025-03-11 · source

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Model Weight Availability
Closed API (no weights)
Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Integrations & Connections
2 connections
SL
SlackNative

Integrates for reporting and alerting

MI
Microsoft TeamsNative

Integrates for reporting and alerting

Auto-updated

Trust Score

90/100

Excellent

Based on 9 data signals

Confidence: High

Reflects publicly available data, not an independent audit

Compliance & Verified38/38
VerifiedYes
GDPRYes
Human ReviewYes
Operational25/25
Data ResidencyUS, EU
Reliability0/10

No published data

Market Proof10/10
Notable CustomersSamsung, Uber, Wondery
Company17/17
Company ListedYes
Team Size51-200
User Base1K-10K
FundingPublic
Health—

Not yet checked

AI-Assisted Data

Some details are AI-generated estimates — verify with the vendor.

AI-generated estimate: Quick Answer, What Makes Unique

How we source data

AI Governance & Regulatory Disclosures

Legally-sensitive fields — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

EU AI Act Risk Tier
Unclassified

Switching & Migration

Migration Difficulty
Moderate Effort
Data portable as:
PDF
XLSX
PPTX
Support:
Email
Help Center
Quick Stats
PlatformsWeb, Mobile
Integrations2+
User Base1K-10K
LaunchedSep 2011
VerifiedOct 2026
Company & Links
CompanyBrand24 Global Inc.
Founded2011
Based inUnited States
Last major updateMar 2026
FundingPublic
DocumentationChangelog
All Features
Real-time brand monitoring
AI sentiment analysis
Automated reporting
Hashtag tracking
Influencer identification
Customer insights
Competitive analysis
Reach and engagement tracking
Pricing Plans
Free tier available
Individual
$199/year
Free trial · no card needed
  • 3 keywords
  • 2K mentions / mo
  • 1 user
  • Update every 12h
  • AI Sentiment Analysis
  • Team
    $299/year
    Free trial · no card needed
  • 7 keywords
  • 10k mentions / mo
  • Unlimited users
  • Update every hour
  • Chat Support
  • AI Sentiment Analysis
  • Most Popular
    Pro
    $399/year
    Free trial · no card needed
  • 12 keywords
  • 40K mentions / mo
  • Unlimited users
  • Realtime updates
  • Priority support
  • Lightning Search
  • Business
    $599/year
    Free trial · no card needed
  • 25 keywords
  • 100K mentions / mo
  • Unlimited users
  • Realtime updates
  • Priority support
  • Lightning Search
  • Enterprise
    $1499/year
    Free trial · no card needed
  • Custom keyword count
  • Custom mentions limit
  • Unlimited users
  • Realtime update
  • Priority support
  • Lightning Search
  • Pricing verified from the vendor pricing page.

    User Reviews

    No reviews yet. Be the first to review!

    Who It's For
    3 roles
    Market Research Analysts and Marketing SpecialistsMarketing ManagersPublic Relations Specialists
    Platform, Content & Languages
    2 content types
    4 languages
    TextSocial MediaEnglishSpanish+8 more

    Output Languages

    English
    Spanish
    Portuguese
    French

    Content Types

    Text
    Social Media

    Publishes to

    X
    Facebook
    Instagram
    YouTube
    LinkedIn
    Reddit
    Telegram
    TikTok

    Accepts

    Text
    URL

    Produces

    Text
    Document
    CSV
    PDF
    Languages: English, Spanish, Portuguese, French

    Frequently Asked Questions