Brand24
Best for brand monitoring
AI-powered insights
Real-time social listening
Comprehensive source coverage
Free trial available
Protect brand reputation and measure awareness with AI social listening.
Last updated: Apr 15, 2026
FREEMIUM
brand24.com
Quick Answer
Brand24 is an AI social listening tool that monitors online mentions across social media, news, blogs, and reviews in real-time. It helps businesses protect their brand reputation, measure awareness, analyze competitors, and gain customer insights with AI-powered sentiment analysis and reporting. Best for marketing and PR teams of small to large businesses. A 14-day free trial is available, with paid plans starting from $199/month.
About Brand24
Brand24 is an AI-powered social listening tool for businesses of all sizes to monitor online mentions, analyze sentiment, and track brand awareness. It provides real-time insights from social media, news, blogs, and reviews to help protect reputation and understand customer feedback. Offers a 14-day free trial with paid plans starting from $199/month.
What Makes It Unique
Brand24 offers AI-powered language detection supporting 108 languages, including the ability to understand sarcasm, to provide highly accurate sentiment analysis and context of discussion through word clouds.
Use Cases & Target Users
Use Cases
Best For
Protecting brand reputation online
Measuring brand awareness and presence
Analyzing competitor strategies
Gathering customer insights and feedback
Tracking hashtag campaign performance
Company Size
SOLO
SMALL
MEDIUM
ENTERPRISE
Fit Score
Complexity
INTERMEDIATE
Target Team Size
INDIVIDUAL
SMALL_TEAM
LARGE_TEAM
Target Skill Level
INTERMEDIATE
Key Features
Real-time brand mention monitoring across 25M+ online sources
AI-powered sentiment analysis for positive, negative, and neutral mentions
Automated and customizable PR coverage reports (PDF, Excel, PowerPoint)
Track brand reach and engagement metrics
Measure brand awareness and presence score
Access customer insights from online conversations
Technical Specifications
API Available
SDK Available
MCP Compatible
Open Source
Team Features
SSO/Enterprise
Webhook Support
Has Demo
Deployment:
CLOUD
Pros
- +Comprehensive monitoring across 25M+ online sources including social media, news, blogs, and reviews
- +AI-powered sentiment analysis and language detection for 108 languages
- +Real-time updates ensure immediate awareness of critical mentions
- +Offers detailed reporting and analytics for reach, engagement, and awareness
- +Provides a 14-day free trial with no credit card required
- +Backed by world-class customer service with 80+ specialists
Limitations
- -Pricing can be high for individual users or very small businesses, starting at $199/month billed annually
- -Lower-tier plans have limits on keywords and mentions, requiring upgrades for higher volume
- -Some advanced AI features like Insights and Topics are limited on lower subscription tiers
- -API access is available but may incur an extra fee depending on the plan
- -Primarily a listening tool, not designed for direct social media publishing or engagement
Decision Intelligence
Best For
Protecting brand reputation online
Measuring brand awareness and presence
Analyzing competitor strategies
Gathering customer insights and feedback
Tracking hashtag campaign performance
Not Ideal For
Users needing a completely free social listening tool beyond the trial period
Individuals or very small businesses with extremely limited marketing budgets
Direct social media content creation, scheduling, or publishing
Deep technical analysis of code or complex data science tasks
Organizations requiring HIPAA compliance for data handling
Frequently Asked Questions
Your Actions
Dimension Scores
Ease of Use7/10
Output Quality8/10
Value for Money6/10
Customization5/10
Support8/10
Integration5/10
Task Scores
Brand Monitoring
10
Performance Analytics
8
Competitive Analysis
8
Audience Targeting
7
Multi Channel Management
4
Campaign Creation
3
Budget Optimization
3
Attribution Tracking
3
Trust Score
50/100
Limited Data
Based on 5 verified signals
Trust Signals
Verified CompanyBrand24 Global Inc.
Notable CustomersSamsung, Uber, Wondery +3
User Base10K-100K
Team Size11-50
Data ResidencyUS, Poland
Switching & Migration
Migration Difficulty
Moderate Effort
Data portable as:
PDF
EXCEL
POWERPOINT
API
24/7 Chat, Email, Video Support, Help Center, Webinars, Dedicated Success Manager (Enterprise)
Quick Stats
CategorySocial Listening
PlatformsWEB, MOBILE, API
Integrations2+
Views1
LaunchedJan 2010
Setup Time15-30 min
AddedMar 2026
Company & Links