ManyChat

ManyChat

Verified
AI-Enhanced

Chat Marketing Made Easy

SOC 2 Type II
GDPR
ISO 27001
Public status page
Instant deletion
+4
Last updated: Oct 30, 2026
Freemium
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manychat.com

Quick Answer

AI

ManyChat is a chat marketing platform for creators, e-commerce businesses, and agencies. It is an official Meta Business Partner and TikTok Marketing Partner. Best for brands looking to scale customer conversations and convert followers into customers. Freemium pricing.

About ManyChatAI

Manychat is a chat marketing platform that helps businesses automate conversations and grow their audience across Instagram, WhatsApp, TikTok, and Messenger. It enables instant replies to comments and DMs, lead nurturing, and sales automation. Manychat is an official Meta Business Partner and TikTok Marketing Partner.

What Makes It UniqueAI

Manychat is an official Meta Business Partner and TikTok Marketing Partner, ensuring compliance with platform policies while offering powerful automations for social media and messaging channels. It allows users to launch quickly with Quick Automations or build custom flows with AI assistance.

AI-extracted from public sources. May contain errors. Methodology · Report an error

Decision Intelligence

Best For

AI
Creators managing engagement and sales on social media
E-commerce businesses converting followers into customers
Social media marketers automating interactions
Agencies providing chat marketing services to clients
Brands looking to scale customer conversations
Pricing Overview

Type

Freemium

Free Trial

Yes

Credit Card

Not Required

Free Plan

Yes

Dimension Scores

· 6.3 avg

How good it is, across universal quality axes

Ease of Use8/10
Customization5/10
Support7/10
Integration5/10
Compliance & Data Protection5/10
Performance8/10
AI-scored from up to 37 public sources, reviewed by a person·High confidenceHow we score

Task Scores

· 6.8 avg

What it can do, per category it works in · showing 9 of 10 tasks scoring 5+

Flow Builder9/10
No Code Design9/10
Channel Deployment8/10
Handoff To Human7/10
Template Library7/10
Api Integration7/10
Nlp Training6/10
Analytics Dashboard6/10
Testing Tools5/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Chat
Automation
Writing
Categories
Chatbot Builder
Social Media
Marketing General
Sales CRM
LimitationsAI
  • -Annual plans cannot be downgraded until the current annual term ends
  • -Data retention for billing and financial records is required by law
  • -Cannot use the service for automated individual decision-making that produces legal effects
Fit Score

Complexity

Beginner

Company Size

Solo
Small
Medium
Enterprise

Target Team Size

Individual
Small Team
Large Team

Target Skill Level

Beginner
Intermediate
Technical Specifications
SDK Available (unknown)
MCP Compatible (unknown)
Team Features
Webhook Support (unknown)
Has Demo
Function Calling (unknown)
Sandbox Mode
Audit Logs
No Signup
Works Offline (unknown)
Requires Host App
Framework
MCP Server
Inference API
Authentication
OAuth
Facebook
Developer Access
Sandbox
Login required
Max team seats:10
Deployment:
Cloud
Response time (est.):
Fast
Compliance, Privacy & Trust
GDPR: Stated by vendor
DPA
SOC 2: Stated by vendor
Type II
HIPAA: No info available
ISO 27001: Stated by vendor
ISO 42001: Stated by vendor
Privacy & data handling
Trains on user data: Unknown
Data retention: Until Deleted
Data deletion: Instant
Copyright policy: User Owns Output
Human review:
Recommended

Compliance audit trail

5 events
  1. ISO 27001

    ISO/IEC 27001:2022 certified

    10mo ago · 2026 · source

  2. ISO 42001

    ISO/IEC 42001:2023 certified

    10mo ago · 2026 · source

  3. SOC 2

    SOC 2 Type II compliant

    10mo ago · 2026 · source

  4. GDPR

    Certified under EU-US Data Privacy Framework

    10mo ago · 2026 · source

  5. PCI DSS

    PCI DSS SAQ A compliant

    10mo ago · 2026 · source

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Model Weight Availability
Closed API (no weights)
Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Integrations & Connections
17 connections
IN
InstagramNative

Automate your Instagram Marketing

WH
WhatsAppNative

Connect with your Customers Instantly

FA
Facebook MessengerNative

Facebook Messenger chatbot #1

TE
TelegramNative

Connect to Telegram for chat automation

SM
SmsNative

Send a follow-up text without lifting a finger

EM
EmailNative

Continue the convo without worrying about the algo

MA
MakeNative
ZA
ZapierZapier

Auto-updated

Video

Trust Score

98/100

Excellent

Based on 13 data signals

Confidence: High

Reflects publicly available data, not an independent audit

Compliance & Verified38/38
VerifiedYes
GDPRYes
SOC 2 reportYes
SOC 2 Type IIYes
ISO 27001/27701/42001Yes
Human ReviewYes
Operational25/25
Status PageYes
Data ResidencyEU
Reliability8/10
Uptime (measured)99.96%
Market Proof10/10
Notable CustomersL'Oréal Paris
Company17/17
Company ListedYes
User Base1M-10M
FundingSeries B
Health—

Not yet checked

AI-Assisted Data

Some details are AI-generated estimates — verify with the vendor.

AI-generated estimate: Best For, Description, Limitations, Quick Answer, What Makes Unique

How we source data

AI Governance & Regulatory Disclosures

Legally-sensitive fields — extracted from public vendor sources by our pipeline (AI extraction plus a source check) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

EU AI Act Risk Tier
Unclassified
Subprocessor List (GDPR Art. 28)
https://manychat.com/legal/service-providers

Switching & Migration

Migration Difficulty
Moderate Effort
Support:
Email
Support Ticket
Support Portal
Priority
Quick Stats
PlatformsWeb, Mobile, API
Integrations17
User Base1M-10M
Launched2015
Setup TimeMinutes
VerifiedOct 2026
Company & Links
CompanyManychat, Inc.
Founded2015
Based inUnited States
FundingSeries B · $163M
DocumentationChangelog
All Features
Automated DM replies
Automated comment replies
Lead nurturing and sales automation
Multi-channel engagement (Instagram, WhatsApp, TikTok, Messenger, SMS, Email)
Customizable chat flows with Flow Builder
AI-powered flow building
Email and SMS list building
24/7 automated customer interaction
Pricing Plans
Free tier available
Free
Free
  • 25 active contacts
  • Connect up to 2 eligible channels
  • Instagram
  • Facebook Messenger
  • TikTok
  • Telegram
  • Essential
    $14/month, billed annually
    Free trial · no card needed
  • Unlimited automations
  • 250 active contacts
  • Connect up to 2 eligible channels
  • Instagram
  • Facebook Messenger
  • TikTok
  • Pro
    $29/month, billed annually
    Free trial · no card needed
  • 2500 active contacts
  • Connect up to 3 eligible channels
  • Instagram
  • Facebook Messenger
  • TikTok
  • Telegram
  • Business
    $69/month, billed annually
  • 7500 active contacts
  • Connect all eligible channels
  • Instagram
  • Facebook Messenger
  • TikTok
  • Telegram
  • Advanced
    $139/month, billed annually
  • 25000 active contacts
  • Connect all eligible channels
  • Instagram
  • Facebook Messenger
  • TikTok
  • Telegram
  • Pricing verified from the vendor pricing page.

    User Reviews

    No reviews yet. Be the first to review!

    Who It's For
    3 roles
    Market Research Analysts and Marketing SpecialistsMarketing ManagersPublic Relations Specialists
    Platform, Content & Languages
    4 content types
    3 languages
    TextEmailSocial MediaEnglishSpanish+14 more

    Content Types

    Text
    Email
    Social Media
    Chatbot

    Publishes to

    Instagram
    TikTok
    Facebook Messenger
    WhatsApp
    Telegram

    Accepts

    Text
    URL

    Produces

    Text
    URL
    Image
    Video
    Audio
    Document
    PDF
    JSON
    CSV
    API
    Languages: English, Spanish, Portuguese

    Frequently Asked Questions

    What can ManyChat do?

    ManyChat can: Automated DM replies, Automated comment replies, Lead nurturing and sales automation, Multi-channel engagement (Instagram, WhatsApp, TikTok, Messenger, SMS, Email). Best for: Creators managing engagement and sales on social media.

    How much does ManyChat cost?

    ManyChat offers a free plan, with paid plans starting from $14 (billed annually), and includes a free trial.

    Is ManyChat free?

    ManyChat offers a free plan with limited features. Paid upgrades are available for advanced usage. Paid plans also include a free trial.

    What makes ManyChat unique?

    Manychat is an official Meta Business Partner and TikTok Marketing Partner, ensuring compliance with platform policies while offering powerful automations for social media and messaging channels. It allows users to launch quickly with Quick Automations or build custom flows with AI assistance.

    Does ManyChat have an API?

    Yes, ManyChat offers a public API for developers to integrate its capabilities into custom applications and workflows.

    What platforms does ManyChat support?

    ManyChat is available on web, mobile, and API.

    What languages does ManyChat support?

    ManyChat supports 3 languages: English, Spanish, Portuguese.

    Who is ManyChat for?

    ManyChat is designed for Creators managing engagement and sales on social media; E-commerce businesses converting followers into customers; Social media marketers automating interactions.