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Yotpo

Yotpo

Verified
AI-Enhanced

Loyalty, reviews & AI visibility for ecommerce

SOC 2 Type II
GDPR
ISO 27001
WCAG AA
Public status page
+5
Last updated: Oct 20, 2026
Freemium
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Quick Answer

AI

Yotpo is an eCommerce marketing platform for brands looking to increase revenue via customer content and AI visibility. It supports over 180 integrations, including Shopify and Salesforce. Best for mid-market eCommerce teams seeking AI search visibility and enterprise brands scaling loyalty programs. Freemium pricing.

About YotpoAI

Yotpo is an eCommerce marketing platform that helps brands drive revenue through customer reviews, loyalty programs, and AI visibility. It offers solutions to collect and display customer content, create loyalty and referral programs, and control how AI ranks products. Yotpo integrates with popular eCommerce platforms like Shopify and BigCommerce.

What Makes It UniqueAI

Yotpo uniquely combines customer reviews, loyalty programs, and AI visibility tools into a single platform for eCommerce brands. Its Discover product specifically helps brands track and optimize how their products appear in AI search results from engines like ChatGPT and Gemini.

AI-extracted from public sources. May contain errors. Methodology · Report an error

Decision Intelligence

Best For

AI
Mid-market eCommerce teams increasing AI search visibility
Enterprise brands scaling loyalty programs across markets
Online stores boosting conversions with AI review summaries
eCommerce businesses collecting authentic customer reviews
Brands driving repeat purchases with rewards programs
Retailers syndicating reviews across multiple domains
Pricing Overview

Type

Freemium

Free Trial

No

Credit Card

Not Required

Free Plan

Yes

Dimension Scores

· 6.8 avg

How good it is, across universal quality axes

Ease of Use6/10
Customization7/10
Support8/10
Integration8/10
Compliance & Data Protection7/10
Performance5/10
AI-analyzed from product data·High confidenceHow we score

Task Scores

· 4.9 avg

What it can do, per category it works in · showing 6 of 10 tasks scoring 5+

Rank Tracking7/10
Content Suggestions7/10
Content Optimization6/10
Competitor Seo Analysis6/10
Serp Monitoring6/10
Reporting Dashboards6/10

Scores are AI-estimated from publicly available data — not an independent test or a verified user rating. How we rank →

Capabilities
Chat
Writing
Summarization
Translation
Data Analysis
Automation
RAG
Categories
Ecommerce
SEO Content
Customer Support
Marketing General
LimitationsAI
  • -Discover product is custom-priced with no public tiers
  • -Premium and Enterprise plans require custom quotes
  • -Loyalty & Referrals Pro plan scales with order volume
  • -Reviews & UGC Starter and Pro plans scale with order volume
Fit Score

Complexity

Intermediate

Company Size

Small
Medium
Enterprise

Target Team Size

Small Team
Large Team

Target Skill Level

Intermediate
Expert
Technical Specifications
SDK Available (unknown)
MCP Compatible (unknown)
Team Features
Webhook Support
Has Demo
Function Calling (unknown)
Sandbox Mode (unknown)
Audit Logs
No Signup
Works Offline
Requires Host App
Framework
MCP Server
Inference API
MCP transport:
Streamable HTTP
Authentication
Single Sign-On
SAML
Okta
OneLogin
Developer Access
Webhooks→ Docs
Deployment:
Cloud
Compliance, Privacy & Trust
GDPR: Stated by vendor
DPA
SOC 2: Stated by vendor
Type II
HIPAA: No info available
ISO 27001: Stated by vendor
ISO 27701: Stated by vendor
Privacy & data handling
Trains on user data: Unknown
Data deletion: Upon Request
Copyright policy: User Owns Output

Region restricted in:

Cuba
Iran
Lebanon
North Korea
Syria
Human review:
Recommended

Compliance audit trail

2 events
  1. ISO

    ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018 and ISO/IEC 27701 certifications

    6mo ago · April 2026 · source

  2. SOC 2

    SOC 2 Type 2 report

    6mo ago · April 2026 · source

The Model(s) Behind It

Model details — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

Model Weight Availability
Closed API (no weights)
Training Data Provenance
Not disclosed
Relevant to EU AI Act Art. 53 / Annex XI (GPAI)
Integrations & Connections
26 connections
Y
G
S
+22
Gorgias AI
Gorgias AI

The Conversational AI platform for Ecommerce

Siena
Siena

Empathic AI agents for commerce — CX operating system

SH
ShopifyNative

eCommerce platform integration for reviews and loyalty data sync

BI
BigCommerceNative

eCommerce platform integration for reviews and loyalty data sync

SI
Siena AINative

AI auto-moderation and response for reviews

WO
WooCommerceNative

eCommerce platform integration for reviews and loyalty data sync

GO
GoogleNative

Integration for AI search visibility and product rankings

NO
NovelNative

Mobile-first loyalty experience with in-store redemption

Auto-updated

Trust Score

90/100

Excellent

Based on 13 data signals

Confidence: High

Reflects publicly available data, not an independent audit

Compliance & Verified38/38
VerifiedYes
GDPRYes
SOC 2 reportYes
SOC 2 Type IIYes
ISO 27001/27701/42001Yes
WCAGYes
Human ReviewYes
Operational25/25
Status PageYes
Data ResidencyUS
Reliability0/10

No published data

Market Proof10/10
Notable CustomersAll Birds, Brooklinen, Chubbies
Company17/17
Company ListedYes
User Base10K-100K
FundingSeries F+
Health—

Not yet checked

AI-Assisted Data

Some details are AI-generated estimates — verify with the vendor.

AI-generated estimate: Best For, Description, Limitations, Quick Answer, What Makes Unique

How we source data

AI Governance & Regulatory Disclosures

Legally-sensitive fields — extracted from public vendor sources by our pipeline (Smart Generator + A3 cross-referencing) or admin-entered. Shown as claimed by the vendor; not independently audited by Intelloro.

EU AI Act Risk Tier
Unclassified
WCAG Accessibility
Level AA
Subprocessor List (GDPR Art. 28)
https://www.yotpo.com/subprocessors/

Switching & Migration

Migration Difficulty
Moderate Effort
Support:
Email
Live Chat
Help Center
Documentation
Enterprise
Quick Stats
CategoryE-Commerce
PlatformsWeb, API
Integrations24+
User Base10K-100K
VerifiedOct 2026
Company & Links
CompanyYotpo
Founded2011
Based inIsrael
FundingSeries F+ · $436M
DocumentationChangelog
All Features
AI-driven review displays
Customizable loyalty and referral programs
AI search visibility tracking
AI-powered review summaries
Product matching for syndication
Advanced review moderation workspace
Pricing Plans
Free
Free
Reviews & UGC Starter
$15/month
  • Launch a fully branded review experience
  • Beautiful on-site display
  • Powerful tools to collect and share content
  • Support center tutorials
  • Reviews & UGC Pro
    $119/month
  • Seller ratings for shopper trust
  • AI-driven display features that convert
  • AI tools for better reviews
  • AI chatbot & Email support
  • Reviews & UGC Enterprise
    Custom/month
  • Custom API setup
  • Expedited time to market
  • Omni-channel reviews collection
  • Syndicate across brands and markets
  • Project management and scoping
  • Dedicated security and compliance
  • Loyalty & Referrals Pro
    $199/month
  • Includes first 500 orders
  • Scales with order volume
  • Decreasing per-order rate above 500 orders
  • Loyalty & Referrals Enterprise
    Custom/month
  • Custom quote
  • Discover
    Custom
  • AI rankings by product, category, and funnel
  • Competitor ranking insights across AI results
  • 3 agents for AI-visibility optimization
  • Page-by-page onsite recommendations
  • Brand-guided blog generation
  • Citation-focused publisher briefs
  • Bundle (Reviews + Loyalty)
    $199/month
  • Combines Reviews & UGC and Loyalty & Referrals
  • Costs less than buying separately
  • Scales with monthly orders
  • Pricing verified from the vendor pricing page.

    User Reviews

    No reviews yet. Be the first to review!

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    Who It's For
    3 roles
    Market Research Analysts and Marketing SpecialistsMarketing ManagersPublic Relations Specialists
    Platform, Content & Languages
    2 content types
    6 languages
    TextSocial MediaEnglishFrench+9 more

    Output Languages

    English
    French
    Portuguese
    German
    Italian
    Spanish

    Content Types

    Text
    Social Media

    Publishes to

    Facebook
    Instagram
    X

    Accepts

    Text
    Image
    Video
    URL

    Produces

    Text
    Languages: English, French, Portuguese, German, Italian, Spanish

    Frequently Asked Questions